Provide day-to-day Salesforce support and administration for a global user community.
Configure and maintain Salesforce using declarative tools and build reports/dashboards.
Collaborate with global teams to deliver enhancements and AI capabilities.
Experian is a global data and technology company unlocking the power of data for businesses and people. They have an amazing team of 25,200 people in 32 countries with a people-first, inclusive, and purpose-driven culture.
Manage and prioritize Salesforce support case queues to ensure SLA compliance.
Troubleshoot end-user issues and perform administrative tasks like user provisioning and data corrections.
Create knowledge base articles and report on support metrics to improve self-service and performance.
Peraton is a next-generation national security company that drives missions of consequence across all domains. As a leading mission capability integrator and enterprise IT provider, it serves U.S. government agencies and armed forces.
Monitor Salesforce error queues and exception-tracking objects to triage data-related issues impacting renewals and licensing.
Perform manual data corrections, remediate duplicate and missing records, and maintain account alias mappings.
Report on recurring issues, data cleanup progress, and operational metrics, while recommending process improvements.
Cprime is an AI-first, human-centered partner combining strategic consulting with industry-leading platforms to drive innovation and enhance efficiency. Founded in 2003 and headquartered in the US, the company serves over 300 Fortune 500 clients globally, bringing deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data, and enterprise agility.
Own and administer Salesforce Government Cloud, ensuring compliance with FedRAMP and CUI handling.
Manage user access, profiles, and permission sets under least-privilege standards.
Build enhancements using declarative tools and maintain reports for federal stakeholders.
IonQ is the world's leading quantum platform and merchant supplier, delivering integrated quantum solutions across computing, networking, sensing, and security. Headquartered in College Park, MD, IonQ has operations across the US and globally, and fosters a culture of autonomy and respect.
Design, build, and deploy Salesforce solutions including flows, validation rules, and integrations.
Serve as the first point of support for Revenue users, resolving bugs and troubleshooting system errors.
Partner with Sales, Customer Success, and RevOps leadership to translate business requirements into scalable system designs.
Garner transforms the healthcare economy by partnering with employers to redesign healthcare benefits using data-driven insights. It is one of the fastest-growing healthcare technology companies in the country, building a mission-driven team.
Own the end-to-end Jira intake process, evaluating and triaging requests to keep the Business Systems queue organized.
Execute hands-on Salesforce administration and troubleshoot integrations with tools like Five9, Ironclad, and DocuSign.
Manage stakeholder expectations, build reports and dashboards, and write technical documentation for system changes.
SmithRx is a Health-Tech company disrupting the Pharmacy Benefit Management sector with a next-generation drug acquisition platform. They have hundreds of thousands of members and a mission-driven collaborative culture that inspires employees to do their best work.
Own and configure Salesforce Service Cloud, including objects, fields, flows, and validation rules.
Manage telephony and contact center platforms, including CTI integration, call routing, and IVR.
Build dashboards and reports on support performance metrics like volume, response times, and CSAT.
Veta Virtual is a staffing and recruitment firm that hires for high-growth clients, including one in the Fintech and Cryptocurrency industry. They emphasize a collaborative, supportive culture and a fast-paced environment focused on global fintech and cryptocurrency.
Support accounts as the operational point of contact between customers and internal service delivery teams.
Provide phone and email support to external customers by answering questions, resolving problems, and proactively educating customers.
Handle daily workflows to meet KPI and QA metrics; accurately document all work and customer interactions.
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide.
Provide technical support and troubleshooting for brokerage customers using the Back Office product via email, phone, and chat.
Monitor and manage your own case workload and backlog, prioritizing and triaging as needed.
Work with peers to troubleshoot and resolve issues and share product knowledge.
Lone Wolf Technologies simplifies real estate transactions by providing a seamless digital lead-to-close experience for agents, brokers, and their clients. They are committed to supporting real estate professionals while building a diverse and inclusive workplace that celebrates individuality.
Manage, optimize, and expand the Salesforce environment across multiple business functions.
Work closely with architects, developers, and business stakeholders to deliver high-quality solutions.
Ensure platform security, efficiency, and alignment with organizational strategy.
AHEAD builds platforms for digital business by weaving together cloud infrastructure, automation, and analytics. They prioritize creating a culture of belonging and are an equal opportunity employer.