Drive collections and recovery performance across a network of third-party vendors within a master servicer model.
Execute and optimize strategies across early- and late-stage delinquency (1–120+ days past due) and post charge-off recoveries.
Hold vendors accountable to performance targets and identify opportunities for improvement in collections effectiveness, cost efficiency, and borrower experience.
Act as the liaison between Lendbuzz and legal vendors, managing legal file preparation and vendor coordination.
Maintain regular review of accounts referred for repossession and legal actions, coordinating with internal legal/compliance departments.
Manage an account portfolio daily, establish reporting frameworks, monitor performance metrics, and communicate with vendors to ensure accounts are worked properly.
Lendbuzz is a fintech company developing innovative technologies that provide underserved and overlooked borrowers with better access to credit. The company values diversity, compassion, simplicity, honesty, and transparency, and fosters a culture of independent and critical thinking.
Drive timely collection of outstanding receivables across all subsidiaries by owning monthly past-due files and partnering with collectors.
Reduce delinquency and bad debt by developing collections strategies, resolving high-risk accounts, and managing external collections agencies.
Ensure sound financial decisions by reviewing write-offs, refunds, journal entries, and Salesforce quotes with nonstandard payment terms.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. For over 35 years, they serve 20,000 client companies globally, including 30% of the Fortune 500, with a diverse and inclusive work culture supporting individual excellence.
Manage collection and recovery activities on consumer, small business, and credit card accounts, including complex delinquency.
Evaluate account performance and risk factors to recommend collection strategies and recovery actions.
Administer bankruptcy accounts, communicate with borrowers, and prepare monthly collection reports.
Banner Bank is a community bank that helps businesses and individuals reach their financial goals through lending and banking services. With over $16 billion in assets and 135 branches across the Pacific Northwest and California, it maintains a culture of listening, learning, and mutual respect, and is Great Place to Work Certified.
Contact customers with past-due accounts via calls, texts, and emails to recover balances.
Negotiate payment arrangements and process payments in compliance with collections regulations.
Document interactions accurately and escalate disputes as needed.
Kiwi Financial Inc. is a fintech company specializing in lending and financial services. The company operates as a remote-first organization seeking dedicated collections professionals.
Manage a portfolio of fellows with outstanding balances, reviewing contracts and case histories to prepare each interaction.
Contact fellows via phone, email, WhatsApp and other channels to negotiate payment agreements and explain contractual terms.
Document activities in CRM, coordinate with finance and legal teams, and escalate cases for approval as needed.
Anyone AI builds the largest AI talent hub in Latin America, empowering regional talent through an AI Fellowship Program that combines hands-on training and industry expertise. The company fosters a collaborative community, helping Latin American professionals play a leading role in the global AI revolution.
Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
Negotiate payment arrangements and settlements while maintaining accurate documentation.
Utilize skip-tracing tools and ensure compliance with collection laws and regulations.
LCS Financial Services Corporation is a nationally licensed, growth-oriented collection agency. It seeks motivated, experienced remote collections specialists and fosters a performance-driven, team-oriented culture.
Own vendor performance, including customer experience, service levels, compliance, and QA outcomes.
Lead executive-level vendor governance and define operational strategies across the vendor network.
Use data to drive decisions, lead cross-functional initiatives, and champion continuous improvement.
Affirm is a financial technology company offering transparent pay-over-time solutions at the point of sale with no hidden fees. We are a remote-first company focused on operational excellence, care, and flexibility, with benefits like fully subsidized health coverage and monthly stipends.
Manage relationships with third-party billing vendors and coordinate offshore teams across multiple BPO partners.
Drive process improvements, training, and compliance to enhance billing accuracy and collections.
Support vendor selection, contracting, and escalation resolution to ensure efficient service delivery.
This partner company manages healthcare revenue cycle operations through third-party billing vendors and offshore teams. They offer flexible work arrangements and a focus on continuous improvement and compliance.
Own performance across fraud, disputes, identity, AML, money movement, and collections queues.
Build collections end-to-end, manage vendor transitions, and turn judgment into rules and automation.
Lead a lean team and serve as operational readiness for new lending products.
KOHO is a Canadian fintech on a mission to make financial services better for every Canadian, with no hidden fees and tools to help users spend smart, save more, and build wealth. It is a remote-first performance organization with a culture of trust, autonomy, and work-life integration, now entering a leaner, AI-integrated chapter.
Own the end-to-end product lifecycle for installment lending products, from strategy and PRDs to launch and ongoing optimization.
Create consistent collections and recoveries processes across credit products, including launching new lending products from 0 to 1.
Run experiments and measure impact on gross profit, partnering with cross-functional teams to ensure regulatory compliance and sound P&L.
KOHO is a Canadian fintech company on a mission to make financial services better for every Canadian, offering products with no hidden fees and transparent terms. They are a performance-driven organization that values work-life integration and remote-first collaboration, focusing on impact over bureaucracy.
Perform daily skip trace activities and service inbound/outbound customer calls for collections.
Meet daily and monthly collection, repossession, and skip trace targets set by management.
Manage account portfolios, communicate with repossession vendors, and ensure compliance with policies.
Lendbuzz develops innovative technologies to provide underserved borrowers with better access to credit. The company values diversity, compassion, and transparency, fostering a collaborative culture with a focus on financial opportunity for all.
Follow up with customers on open and overdue invoices to ensure timely payment of over $40 million in annual revenue.
Handle case escalations, complex invoices, and payment applications, including card, check, and Venmo processing.
Analyze invoice-level and portfolio-level data to prioritize collection efforts and drive timely payments.
Fresh Prints is a custom apparel and merchandise company that helps university organizations and companies create branded products. They are a growing team focused on innovation and long-term employee contributions, offering paid sabbaticals and promoting diversity.