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$190,000–$200,000/yr
US

  • Manage all operational aspects of assigned contract execution and a book of business, providing leadership and senior management to contract teams in a dedicated market space.
  • Drive annual revenue growth goals through successful marketing, expanding existing work, building the capture pipeline, and managing proposal efforts to win new business.
  • Oversee budgets, spending, and profitability while implementing effective management strategies to promote contract and employee retention.

Systems Engineering Business Development Microsoft Office Suite SharePoint

20 jobs similar to Director, Service Operations

Jobs ranked by similarity.

$122,000–$153,000/yr
US

  • Oversee regional operations teams to deliver operational excellence and meet client needs.
  • Manage full P&L responsibility, budgets, and financial targets for multiple contracts.
  • Drive client retention, people development, and strategic sales growth.

Dexterra Group creates and manages built environments for clients across North America, serving industries that are vital to the economy and local communities. It is a fast-growing, publicly listed company with hundreds of full-time and part-time opportunities, and a culture focused on stability, diversity, inclusion, camaraderie, and work-life balance.

US

  • Define and execute the strategic vision for Managed Services operations, driving customer satisfaction and scaling delivery.
  • Lead, mentor, and grow high-performing teams while fostering a culture of accountability and client-centricity.
  • Partner with sales and engineering to expand service offerings, representing managed services in client meetings and RFPs.

3Cloud is a managed services provider specializing in cloud solutions and operations, helping clients achieve outstanding teamwork and results. They foster a culture of experimentation, candid feedback, and accountability, building diverse and inclusive teams that care about collective growth.

$85,000–$120,000/yr
US Unlimited PTO

  • Own end-to-end operational delivery of corporate and public training programs, from sales handoff to client follow-up.
  • Use performance data to monitor business health, identify trends, and recommend actions to improve financial performance and efficiency.
  • Develop and implement scalable processes, systems, and operating rhythms to support growth and ensure reliable delivery.

Kotter helps organizations turn strategy into results through consulting and training. The company fosters a collaborative culture and focuses on change leadership.

North America

  • Own business development end to end, from sourcing and pitching to closing and the initial onboarding of each engagement.
  • Serve as the CEO's thought partner and number-two operator, building systems and processes for a repeatable pipeline.
  • Manage senior client relationships and act as connective tissue between clients and delivery teams during kickoff.

NewWorld Inc. is a strategy and communications firm that builds and delivers command centers and client shows. The company operates with a fast-moving, collaborative culture where business development and delivery are tightly connected.

US

  • Drive strategic RevOps initiatives by turning priorities into structured program plans with clear owners and milestones.
  • Establish program governance and operating rhythms, including status meetings, decision logs, and standardized reporting.
  • Coordinate cross-functional alignment across Sales, CS, Marketing, and RevOps, and manage risks, issues, and dependencies.

LaunchDarkly is a feature management platform that helps developers release software faster and with greater control. The company values a humble, collaborative, and respectful team culture and is committed to diversity and inclusion.

$120,000–$180,000/yr
North America

  • Run the leadership cadence: agendas, pre-reads, decision logs, and follow-through.
  • Maintain metrics, OKRs, tools, risk register, and compliance calendar.
  • Handle first-pass NDAs, contract repository, vendor onboarding, and strategic projects.

FutureFit AI is an AI-powered platform helping people get to better jobs faster by modernizing workforce development for individuals, employers, and government. It's a bootstrapped 30-50 person team across the US and Canada with a high-trust, high-impact culture.

$280,000–$315,000/yr
US

  • Lead end-to-end operational execution of the services business, from SOW creation through project delivery and closure.
  • Oversee Services Sales Operations, Project Operations, Resource Management, Services Solutions, Contingent Staffing, and the PMO to drive excellence and financial discipline.
  • Partner cross-functionally with Finance, Sales, Engineering, and People teams to align operations with company strategy and growth objectives.

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to empower IT executives and their organizations. They employ more than 1,200 people across the United States with a culture that embodies the spirit of a startup and the advantage of a scalable business.

$192,000–$205,000/yr
US

  • Lead successful delivery of professional services across a portfolio of healthcare customers.
  • Develop strategic account plans and partner with Sales to shape customer solutions.
  • Oversee complex consulting and implementation initiatives, manage risks, and ensure alignment with business objectives.

A healthcare technology company delivering professional services and implementation solutions to healthcare customers. The culture emphasizes operational excellence, customer satisfaction, and continuous improvement, with a focus on collaboration across multidisciplinary teams.

North America

  • Foster strong partner relationships as the primary point of contact for long-term collaboration.
  • Drive strategic growth by developing and executing business plans and OKRs aligned with partners' goals.
  • Use data to uncover trends, improve KPIs, and negotiate mutually beneficial deals.

Jerry is building the first AI-powered advisor to manage your physical assets, from car insurance to repairs. It's a pre-IPO startup with 5M+ customers, $240M+ funding, and a 225-person team across 6 countries, known for a talent-dense and owner-operator culture.

$106,250–$125,000/yr
US

  • Oversee commercial real estate, construction, and facilities-related projects from planning to delivery.
  • Manage budgets, schedules, design reviews, and coordination with clients, consultants, and contractors.
  • Monitor financial performance, identify risks, and ensure regulatory compliance for successful outcomes.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to ensure applications are reviewed quickly and objectively.

US

  • Leads daily departmental operations, ensuring fiscal accountability and achievement of revenue goals.
  • Develops long-term strategies, implements new systems, and improves processes for operational efficiencies.
  • Monitors, measures, and reports on operational issues, forecasts, and action plans to executive team.

CCS is a chronic care management company addressing healthcare challenges through a human-led, digitally-enabled clinical solution. They are a Great Place to Work-certified organization supporting over 200,000 people nationwide.

North America

  • Lead multi-workstream services delivery for strategic customers, ensuring clarity and accountability across projects.
  • Build strong relationships with stakeholders including executives and technical teams to facilitate adoption.
  • Develop delivery methodology using agile and PM best practices, communicating plans and aligning teams on milestones.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to deliver better software faster. Trusted by over 50% of the Fortune 100 and with more than 50 million users, GitLab maintains a high-performance culture driven by values and knowledge exchange.

$180,546–$210,875/yr
US

  • Oversee end-to-end program performance for a major federal IT services contract, including financial management and customer relationships.
  • Lead large Agile and DevSecOps teams, manage multi-vendor partnerships, and ensure contract compliance.
  • Drive account growth by identifying opportunities, building stakeholder relationships, and shaping long-term strategy.

The partner company is a federal IT services provider specializing in modernizing supply chain and logistics for the Department of Veterans Affairs. It emphasizes mission-driven leadership, Agile methodologies, and employee development in a remote-first culture.

Canada

  • Lead strategic and operational planning for Revenue Operations.
  • Oversee Salesforce, marketing automation, and data analytics to drive decision-making.
  • Manage and develop teams across Sales Operations, Marketing Operations, and Project Management.

The organization is a purpose-driven entity focused on expanding educational and professional opportunities worldwide. Its culture emphasizes inclusion, equity, and continuous learning, with a strong commitment to employee well-being and collaboration.

$165,000–$180,000/yr
US

  • Provide leadership and oversight for day-to-day operational activities across assigned programs and projects.
  • Coordinate personnel, schedules, resources, and priorities across technical and operational teams.
  • Support leadership decision-making through briefings, reports, and assessments.

Lynker Corporation provides innovative solutions in weather and climate science, leveraging technology and scientific expertise for operational weather forecasts. It is a growing, employee-owned business with a team-oriented culture and a focus on professional, scientific, and technical services.

US

  • Oversee global service delivery operations and offshore subcontractor partnerships in a healthcare environment.
  • Lead partner performance, define KPIs and SLAs, and use data to drive improvements.
  • Collaborate across teams to streamline onboarding and operational efficiency.

They are a healthcare services organization focused on revenue cycle management and global service delivery. They are a growing, collaborative company that values operational excellence, adaptability, and achievement.

$129,500–$160,000/yr
US

  • Own end-to-end delivery of transformation projects including scope, schedule, budget, risk, and quality
  • Translate transformation charters into detailed plans with milestones, owners, dependencies, and RAID tracking
  • Facilitate cross-functional working sessions and drive adoption through change management and stakeholder alignment

Algolia provides retrieval intelligence for search and discovery, powering 1.7 trillion queries yearly for 18,000+ customers. It fosters a high-trust, flexible culture with global offices in Paris, NYC, London, Sydney, and Bucharest.

US Unlimited PTO

  • Lead complex and high-stakes client work, translating scope into high-impact delivery.
  • Drive business development and account growth through expansion and net-new sales.
  • Contribute to practice and firm leadership by evolving IP and developing people.

Kotter helps organizations turn strategy into results through consulting and training offerings. It is a small firm with a collaborative, growth-oriented culture.

US Unlimited PTO 12w maternity 12w paternity

  • Lead revenue operations and business systems strategy across a fully remote B2B SaaS company.
  • Own Salesforce and CPQ architecture, forecasting, renewals, quote-to-cash, and cross-functional integrations.
  • Manage and mentor two direct reports while driving automation, data governance, and go-to-market efficiency.

The employer is a fully remote B2B SaaS company operating in the risk and compliance technology space. It emphasizes work-life balance, team connection, internal mobility, and professional growth.

US 3w PTO

  • Promotes and sells a portfolio of products and services to current and new end customers.
  • Supervises the sales organization and develops tactics and processes to drive revenue growth.
  • Leads and directs employees, including hiring and performance management.

General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, weapons, and missile subsystems for the U.S. military and allies. The company fosters a culture of integrity, innovation, and collaboration, offering robust total rewards for its high-performance team.