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$85,000–$115,000/yr
US

  • Own client relationships end-to-end, launching and operating best-in-class programs for utilities.
  • Serve as a trusted advisor, driving client goals and partnering with Sales for renewals and expansions.
  • Communicate data-driven results and technical messages to stakeholders, and develop deep product expertise.

Client Management Project Management Communication Data Analysis SaaS

18 jobs similar to Client Success Manager

Jobs ranked by similarity.

$115,000–$137,000/yr
US Unlimited PTO

  • Drive solar and battery projects from lease signature to commercial operation, running parallel workstreams across owners, developers, lenders, and EPCs.
  • Own owner engagement by delivering clear asks, regular updates, and quarterly reviews with senior institutional real estate stakeholders.
  • Build the playbook, processes, and communication standards that let Lumen's project success function scale across a multi-hundred MW portfolio.

Lumen Energy is a modern solar broker for the nation's largest commercial real estate owners, helping them turn underutilized rooftops and parking lots into profitable solar and battery revenue. The team is backed by leading investors, includes alumni from Google X, Stem, Bain, Citi, and Arcadia, and is united by a mission to power the built environment with profitable clean energy.

Europe 6w PTO

  • Act as primary contact for accounts, handling day-to-day requests and first-level support on platform, data and API issues.
  • Onboard new customers, drive adoption, and support renewals and upsell alongside senior commercial colleagues.
  • Prepare QBRs showing customer value and coordinate with Technical Solutions, Product and Sales to bring customer voice into roadmap.

Granular Energy is a fast-growing climate tech company building the infrastructure for a carbon-free grid. Founded in 2021, we now have about 30 people and clients across Europe, the US and APAC, with a team primarily based in Western Europe.

$70,000–$74,000/yr
North America

  • Run onboarding projects end to end, keeping every site's status current and visible.
  • Work daily with site contacts and operations leads on curtailment plans, documentation, and installation.
  • Support customers through dispatch events and improve handoffs across teams.

Voltus helps commercial and industrial customers earn cash through demand response programs by maximizing their operational flexibility in energy markets. The company hires bright, gritty, and good people who care about a cleaner energy future and thrive in a fast-paced, entrepreneurial environment.

$100,000–$140,000/yr
US Unlimited PTO

  • Owns client relationships and coordinates communication, action items, and follow-up to ensure commitments are completed.
  • Collaborates with consulting, product, data, clinical, and finance teams to align client needs and monitor project plans and account obligations.
  • Supports renewal planning, platform adoption, and client satisfaction while identifying risks and opportunities for growth.

PSG is a drug management solutions company that helps clients navigate complex pharmacy challenges with leading intelligence and technologies, saving billions of dollars annually. As part of EPIC, it fosters a collaborative culture with employee resource groups, charitable initiatives, and a focus on professional development.

  • Manage a portfolio of large, complex inVESTED PRO clients as their primary point of contact.
  • Hold regular business reviews with client leadership and translate business needs into prioritized action plans.
  • Lead escalations and coordinate with delivery, support, and account teams to keep client work on schedule.

The Vested Group is an award-winning Oracle NetSuite Solution Provider that partners with growing businesses for ERP implementations, support, and custom solutions. They focus on long-term client value and are backed by Pine Services Group.

Europe 6w PTO

  • Build strong relationships with existing B2B customers, including European energy suppliers, ensuring they get maximum value from the SaaS platform.
  • Serve as primary point of contact for daily requests, onboarding, product adoption, and first-level support, escalating technical issues when needed.
  • Monitor account health, prepare quarterly business reviews, and support renewals, upselling, and retention while gathering customer feedback.

A fast-growing climate tech company accelerating the transition to a carbon-free electricity grid. It offers a remote-first, international working environment focused on clean energy and digitalisation.

EMEA

  • Manage and grow a high-value customer portfolio across EMEA, building long-term partnerships with utilities, regulators, and energy companies.
  • Drive retention and revenue growth through upsell and cross-sell initiatives, ensuring best-in-class adoption and satisfaction.
  • Represent Energy Exemplar as a thought leader at EMEA industry events and forums, shaping product innovation as the voice of the customer.

Energy Exemplar provides software for energy modeling and simulation, including PLEXOS, Aurora, and Adapt2, empowering transformative energy decisions. It is a fast-growing global team that values ownership, integrity, innovation, and customer success.

6w PTO

  • Manage and oversee the Customer Delivery team, ensuring smooth implementation of our SaaS platform for enterprise clients.
  • Implement operational changes, improve processes, and provide synthetic reporting on project health to key managers.
  • Take a hands-on approach to manage complex accounts, analyze client systems, and design robust data/integration pipelines.

Granular is a fast-growing climate tech startup developing a platform to help the electricity system transition towards 24/7 clean energy. We are extremely well funded with a long runway and dedicated to fostering diversity and nurturing talent.

US

  • Lead client solutions and business development efforts to secure funding and build partnerships with industry, government, and foundations.
  • Supervise staff, utilize Salesforce for lead generation, and travel 6-12 times yearly for conferences and meetings.
  • Consult with clients to develop new energy education solutions and collaborate on marketing communications.

The National Energy Foundation is the nation's leading organization dedicated to building energy literacy among K-12 students through education programs and instructional materials. With 50 years of experience, NEF offers a supportive culture, flexible schedules, and generous benefits.

$73,000–$90,000/yr
US Unlimited PTO

  • Manage client relationships across a dedicated book of business from post-installation through contract lifecycle.
  • Conduct Quarterly Business Reviews, present performance insights, and deliver actionable recommendations to drive retention.
  • Identify upsell and cross-sell opportunities, mitigate churn risks, and collaborate cross-functionally to elevate the client experience.

WithMe, Inc. delivers convenient technology-powered amenities to clients and their guests. We are a remote-first company that emphasizes healthy work/life balance, operates in all 50 states, and has been ranked as one of the 5000 fastest-growing private companies in the US for three consecutive years.

US

  • Build and maintain trusted relationships across an assigned customer portfolio, engaging executive sponsors, program leadership, IT, and end users.
  • Drive CaseWorks adoption through proactive outreach, customer education, best-practice guidance, and coordinated enablement activities.
  • Lead retention efforts, identify renewal risks early, partner with Sales on renewals, and uncover expansion opportunities aligned with customer needs.

Next Chapter Technology provides the CaseWorks platform, delivering document management, content services, workflow automation, and document infrastructure solutions for Health & Human Services agencies. The company is a close-knit, ambitious team that values individual contributions, collaboration, and shared vision for growth.

$70,000–$80,000/yr
US Unlimited PTO

  • Manage and grow relationships with an assigned portfolio of clients, serving as a trusted day-to-day partner.
  • Drive platform adoption, client engagement, and strategic account plans to ensure clients maximize value.
  • Analyze client health and collaborate with internal teams to support retention, growth, and issue resolution.

iCapital is a financial technology company powering the world's alternative investment marketplace. The company fosters a culture of innovation, collaboration, and client success, offering comprehensive benefits and an equal opportunity environment.

$120,000–$150,000/yr
US Unlimited PTO

  • Own the entire post-sale relationship for enterprise accounts, from deployment through expansion, with primary responsibility for renewals.
  • Run structured onboarding programs, monthly technical check-ins, and executive QBRs that demonstrate ROI and identify new opportunities.
  • Coordinate daily with Customer Success Engineers, Product Management, Pre-Sales, Sales Architects, and Account Managers to ensure seamless customer experience.

Britive is the leader in cloud-native Privileged Access Management (PAM), purpose-built to secure access across dynamic multi-cloud environments. It is a fast-growing, mission-driven startup backed by top-tier VCs, serving security-conscious organizations including Fortune 500 companies.

UK

  • Build and maintain strong, trusted relationships with assigned clients as a strategic advisor and primary point of contact.
  • Drive product adoption, identify upsell opportunities, and partner with clients to establish KPIs and success measures.
  • Monitor client health, provide training and support, and collaborate cross-functionally to ensure a seamless customer experience.

Symplicity provides employability and student success solutions for higher education institutions, helping support students from career development to alumni engagement. Their technology is used by over 30 million students worldwide, and they foster an inclusive, diverse, and collaborative workplace.

$67,600–$127,000/yr
US

  • Manage a portfolio of 12-20 clients as a trusted advisor throughout the healthcare benefits lifecycle.
  • Drive client retention, revenue growth, and service excellence through strategic account planning and cross-functional collaboration.
  • Apply self-funded health plan and TPA expertise to deliver consultative solutions to senior stakeholders.

The company provides third-party administration and healthcare benefits solutions for self-funded health plans. It fosters an inclusive, purpose-driven culture focused on teamwork, professional growth, and service excellence.

Global 4w PTO

  • Serve as the primary strategic partner for government regulatory boards and state agencies, building trusted relationships with executives.
  • Develop mission-aligned strategies that connect Propelus technology to agency mandates, Department of Health regulations, and public-sector priorities.
  • Take end-to-end ownership of the customer lifecycle, including engagement monitoring, customized training, and strategic business reviews.

Propelus simplifies workforce compliance management across healthcare, connecting professionals, employers, and regulators through innovative technology. They are a trusted leader for over 20 years with a remote-first, global team, serving millions and recognized as a best place to work.

US

  • Lead complex electrical power projects from planning through commissioning and delivery.
  • Coordinate multidisciplinary teams, clients, and vendors to meet technical and financial goals.
  • Manage budgets, schedules, quality, and risk while driving digital innovation.

They are a leading engineering and consulting firm delivering power infrastructure solutions for mission-critical facilities, data centers, and advanced energy systems. The culture is collaborative, valuing growth, diversity, and improvement.

US Canada 3w PTO 8w maternity 4w paternity

  • Own a portfolio of credit union and community bank clients as the primary point of contact.
  • Drive product adoption, lead executive business reviews, and manage renewals and upsell opportunities.
  • Proactively identify at-risk accounts and develop mitigation plans to ensure high retention.

Bankjoy is a Y Combinator and Bessemer-backed FinTech startup providing modern digital banking products for community banks and credit unions. They are a remote-first, collaborative team scaling across the US and Canada.