Resolves incoming customer inquiries and requests related to mortgage loans.
Reaches out to borrowers to resolve payment issues and documents interactions.
Processes payoff and verification of mortgage and works with other teams to identify at-risk borrowers.
Kiavi is one of the nation’s largest private lenders to residential real estate investors, using data and technology to provide faster access to capital. With over 500 employees, Kiavi has earned multiple awards including Forbes Fintech 50 and Fast Company’s Most Innovative Companies.
Provide administrative and operational support to mortgage loan originators throughout the loan process.
Coordinate with processors, title companies, real estate agents, and customers to ensure deadlines are met.
Maintain organized loan files and verify completeness before forwarding to the processing team.
Our partner is a mortgage lending and financial services company. They offer a remote work environment with a collaborative culture and emphasize flexibility and growth.
Prepare mortgage insurance claims on assigned agency or investor-acquired properties.
Complete reconciliation of all advances to be included in the claim.
Validate all necessary supporting documents needed for the claim.
LoanCare is a leading full-service mortgage loan subservicer serving banks and credit unions. Backed by Fortune 500 company Fidelity National Financial, they subservice over 1.8 million loans and have a seasoned team.
Follow up with new leads, schedule consultations, and collect borrower information to complete loan applications.
Send documentation requests and review files before submitting for pre-approval.
Manage the Mortgage Advisor's calendar and track lead activity in the CRM.
Better is an AI-native platform rebuilding home finance, having funded over $110B in loans and raised over $1.2B in equity capital. They operate at real scale with a focus on modernizing the mortgage industry.
Oversee and maintain all aspects of the client relationship.
Serve as main point-of-contact for client inquiries and concerns.
Provide monthly business review for client on trends, SLAs, etc.
LoanCare is a full-service mortgage loan subservicer that delivers excellence to banks, credit unions, and homeowners. Backed by the strength of a Fortune 500 company, it offers a career foundation built on integrity, innovation, and collaboration.
Manage and maintain all aspects of client and agency relationships, ensuring satisfaction and timely issue resolution.
Serve as main point of contact for client inquiries and provide monthly business reviews on trends and SLAs.
Utilize internal and external resources to stay current on industry changes and recommend process improvements.
LoanCare is a leading full-service mortgage loan subservicer serving banks, credit unions, and investors. Backed by Fidelity National Financial, a Fortune 500 company, we offer a culture built on integrity, innovation, and collaboration.
Verifies, compiles, and inputs application information for mortgage loans.
Recommends loan denials or restructures based on standards.
Submits loan files for underwriting approval and communicates with borrowers.
PRMG is a mortgage company that processes residential loans. They cultivate a family-like work environment with a casual, professional, team-oriented culture and value work-life balance.
Calculate Knock Bridge Loan advance amounts and condition loan files for accuracy and compliance.
Manage a daily pipeline of loans while maintaining quick turn times and high-level customer service.
Communicate effectively with internal teams and external partners to ensure smooth loan processing.
Knock redefines the home buying and selling experience with its Knock Bridge Loan™, empowering homebuyers to buy before they sell. Founded in 2015, it has grown into a trusted partner with 60,000+ loan officers and agents, earning 900+ five-star reviews and an A+ BBB rating.
Ensure escrow area functions are performed promptly and correctly by monitoring reports and vendor activities.
Provide training and mentoring to Escrow Department staff while overseeing special projects and deadlines.
Prepare monthly FHA portfolio comparison reports and maintain data programming for escrow workstations.
LoanCare is a full-service mortgage loan subservicer serving banks, credit unions, and investors. Backed by Fidelity National Financial (Fortune 500), it services over 1.8 million loans and promotes a collaborative culture.
Prepare and manage mortgage insurance claims across multiple agencies and investor requirements.
Reconcile financial information and validate supporting documentation for accuracy.
Conduct research, resolve discrepancies, and maintain detailed records for claims operations.
The company specializes in mortgage insurance and claims operations within a fast-paced financial services environment. They focus on accuracy, timely processing, and employee development, fostering a collaborative culture.
Supports loan boarding and de-boarding processes within Transfer Services
Responds to Client Relations tickets and makes data corrections as needed
Orders, mails, and reviews RESPA or Transfer related letters for loan boarding and offboarding
LoanCare is a leading full-service mortgage loan subservicer, helping customers with home purchase transactions. Backed by Fidelity National Financial, a Fortune 500 company, they offer a culture built on integrity, innovation, and collaboration.
Review and process residential mortgage documentation to ensure compliance and accuracy.
Collaborate with internal departments to resolve issues and manage fluctuating workloads.
Identify opportunities for process improvements and contribute to operational efficiencies.
Our partner is a financial services company that manages residential mortgage transactions. They offer a remote, inclusive work environment with comprehensive benefits and career development opportunities.
Foster positive customer relationships through day to day interaction
Respond to high priority voice and email requests
Provide status updates on orders
Clear Capital provides valuation products for the real estate industry, aiming to exceed customer expectations. The company emphasizes a culture of integrity, kindness, and attention to detail, with programs to celebrate tenure and career development.
Supervise the Claims Department to ensure compliance with policies, investor guidelines, and regulations while enhancing staff performance through goal setting and coaching.
Monitor audit findings, implement procedural improvements, and handle escalations to maintain department success.
Provide regular loan status reports, conduct one-on-one meetings with direct reports, and facilitate training for new and existing employees.
LoanCare is a leading national provider of full service mortgage loan subservicing, serving banks, credit unions, and homeowners since 1991. Backed by Fidelity National Financial, a Fortune 500 company, they subservice over 1.8 million loans and offer a culture of integrity, innovation, and collaboration.
Answer inbound calls and make outbound calls to create sales opportunities for the retail sales team.
Qualify customers for the reverse mortgage program using scripted guidelines and transfer interested leads.
Update the sales CRM with notes and schedule follow-up appointments to maintain the pipeline.
Longbridge Financial provides home equity solutions for seniors, helping them access their home equity for retirement. With an "Excellent" Trustpilot rating and over a thousand testimonials, they've been named a Great Place to Work three years running, fostering a supportive and growth-oriented culture.
Originate quality mortgage loans including conventional, construction, government, and home equity loans.
Monitor loan applications and work with members to obtain required documents.
Build relationships with branches, realtors, and builders to establish referral channels.
Peak Credit Union provides financial services to its members. They are an equal opportunity employer with a focus on community engagement and member satisfaction.
Manage mortgage insurance premium payments, disbursements, and reconciliations across a large portfolio.
Ensure compliance with investor guidelines and maintain accurate documentation and system records.
Identify and resolve discrepancies, exceptions, and data issues in loan-level mortgage insurance information.
The company specializes in mortgage insurance administration within a large servicing portfolio. The team values accuracy, accountability, confidentiality, and teamwork.
Coordinate complex, high-volume mortgage servicing transfer projects from planning through completion.
Serve as a central point of contact connecting clients, servicing partners, and internal teams.
Ensure servicing transfers are delivered accurately, on schedule, and in line with defined requirements.
The company specializes in mortgage servicing transfer coordination, serving as a partner in the financial services industry. They offer a collaborative, remote-first culture with a focus on professional growth and support.
Oversee and execute foreclosure processes in compliance with federal standards.
Manage and mentor foreclosure specialists, ensuring timely and accurate processing.
Provide backup coverage and support for team activities and special projects.
LoanCare is a full-service mortgage loan subservicer that delivers excellence to banks, credit unions, and independent mortgage companies. Backed by Fidelity National Financial, a Fortune 500 company, they subservice over 1.8 million loans nationwide, with a seasoned team of senior managers averaging nearly 30 years of experience.