Implement and operate Mercury’s first prudential regulatory compliance program for banking, focusing on Regulations W and O.
Interface directly with senior management to advise on permissibility and advisability of proposed transactions.
Educate and grow Mercury’s compliance culture by providing training and guidance to bank staff on prudential regulatory requirements.
Mercury is a fintech company building a chartered bank to provide banking services for startups. It is a growing company with a culture that values diversity and belonging, and is an Equal Employment Opportunity employer.
Coordinate operational readiness activities across customer support impacting initiatives to ensure smooth implementation.
Partner cross-functionally with Support, Product, Risk, Engineering, and Enablement teams to align on operational requirements.
Own recurring operational readiness motions and communications, maintain a centralized roadmap, and lead readiness planning for new launches.
Mercury is a fintech company that provides banking services through FDIC-insured partner banks. The company is scaling operations and values cross-functional collaboration and operational excellence.
Build and run customer support for enterprise partnerships, handling compliance-driven flows with precision and fast resolution.
Be hands-on from day one: resolve tickets, refine knowledge base, and scale through internal hires or BPO partners.
Report to Head of Product, ensuring customer voice shapes product improvements and operational processes.
Bastion builds regulated financial infrastructure for modern businesses, offering stablecoin issuance, custodial wallet infrastructure, and global asset conversion rails. The company is a fast-paced startup with a compliance-first culture, seeking a hands-on leader to build and run customer support operations.
Drive program and team performance, defining roadmaps and managing risk across cross-functional initiatives.
Lead operational readiness by designing training, knowledge management, and process improvements for servicing operations.
Partner with product, engineering, and compliance teams to ensure scalable, compliant, and high-quality servicing experiences.
Affirm is reinventing credit to make it more honest and friendly, offering buy now, pay later options without hidden fees or compounding interest. As a remote-first company, they focus on people and operational excellence, delivering seamless customer experiences at scale.
Serve as a subject matter expert on consumer financial protection laws and regulations, issue management, and complaint management.
Supervise, coach, and develop junior compliance team members while driving development and execution of remediation plans.
Provide risk-based compliance guidance to product, operations, and business teams on applicable laws and regulations.
Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering crypto products and services in over 70 countries. As a publicly traded company, Gemini is committed to unlocking the next era of financial, creative, and personal freedom.
Investigate complex credit reporting disputes and SCRA determinations, bringing stakeholders together for broader input.
Translate new state legislation into actionable compliance guidance and lead quarterly monitoring and testing.
Serve as subject matter expert on consumer protection laws, shaping policies and controls as the company scales.
Reprise Financial simplifies personal loans, making them accessible and transparent with loans up to $25,000. The company values innovation and collaboration, providing tools and support for employees in a customer-focused environment.
Lead, coach, and develop a team of Partner Operations Specialists through thoughtful feedback and career development.
Build durable operational frameworks to improve product partnership management across Banking and Expansion.
Champion scalable tooling and workflows, ensuring partnership context is accurate and actionable.
Mercury is building a complete finance stack for startups, helping founders spend less time on financial infrastructure and more time building their businesses. The company operates with a focus on thoughtful operational systems, trusted relationships, and seamless execution across multiple teams.
Lead compliance initiatives across commercial and federal lines, driving FedRAMP, CMMC, ISO 27001, SOC 2, and HITRUST programs.
Coordinate internal and external audits, ensuring stakeholder readiness and timely remediation of findings.
Manage program roadmaps, risk registers, and cross-functional execution to translate regulatory requirements into actionable plans.
We provide an AI-infused scenario planning and analysis platform to optimize business decision-making. We serve over 2,400 global customers including Fortune 50 companies and foster a Winning Culture focused on innovation, diversity, and leadership.
Managing audit preparation, regulatory examinations, and due diligence requests.
Drafting policies and procedures and building a centralized governance framework.
Monitoring regulatory developments, conducting risk assessments, and developing board-level reporting.
LeafLink is the largest unified B2B cannabis platform, providing licensed businesses tools to manage operations, sell, and order from brands. With thousands of brands in North America, it processes $5B in annual orders and is a top workplace.
Lead the Australian regulatory compliance program for consumer credit and financial services.
Oversee ASIC examinations, regulatory notifications, and risk management processes.
Manage and develop a team of compliance professionals while partnering with cross-functional teams.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. It is a global fintech company with a remote-first culture and a focus on people-first values.
Plan and scope audit test approaches, documenting procedures and collecting evidence.
Support audit execution and issue validation across multiple banking-focused projects.
Oversee assurance activities related to audit plans, regulatory remediation, and issue validation.
Treliant is a consulting firm serving banks, mortgage originators, fintechs, and other financial services companies globally. Founded in 2005, the company is headquartered in Washington, DC with offices across the US, Europe, and Asia, and fosters a diverse and inclusive environment.
Lead financial crime compliance strategy and risk assessments for card programs.
Develop and implement robust reporting mechanisms for KPIs and KRIs.
Build relationships with bank partners and internal teams to drive compliance initiatives.
Marqeta is a modern card issuing platform that provides payment infrastructure for businesses. We are a publicly traded company with a flexible work culture and a focus on innovation.
Own the Help Center, support macros, and voice and tone standards to improve consistency and reduce contact rate.
Benepass is a fintech platform that helps companies reimagine how they take care of their people by offering customizable benefits. Backed by top investors and having raised $75M, they are a high-growth company with a remote-first culture and a commitment to inclusion.
Drive execution of business and partnership programs across internal and external teams.
Support external partnerships as a day-to-day operational point of contact.
Coordinate cross-functional stakeholders to ensure alignment and accountability.
Modern Health is a mental health benefits platform for employers. It is a hyper-growth, female-founded company with over $170M raised and a fully remote workforce.