Lead a multi-team organization of Operations Managers responsible for accurate and compliant execution of money movement flows.
Translate high-level organizational strategy into actionable operational plans and drive continuous improvement.
Serve as a strategic link between frontline operations and cross-functional leadership, including Product, Engineering, and Legal.
Human Interest is a fintech company that makes retirement savings accessible to small and medium-sized businesses. It is a high-growth company backed by major investors, with a mission-driven culture focused on closing the retirement gap.
Lead and develop a Payment Operations team responsible for supporting Mercury Bank's payment rails, ensuring clear priorities and strong operating standards.
Build and scale operational desks across various payment rails including international wires, domestic wires, RTP, ACH, and checks.
Improve operational efficiency through process design, tooling, automation, and AI to reduce manual effort while preserving judgment and control.
Mercury is a fintech company building a complete finance stack for startups, offering banking services through partner banks. It is a growing company focused on creating a seamless banking experience for entrepreneurs.
Deliver operational excellence through product thinking, working with product managers, engineers and designers.
Share customer feedback and pain points with the Product Team to help shape what we build next.
Own key performance and risk indicators to improve customer experience and operational performance.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and more. They have a growing team and a culture focused on solving problems and changing lives through great customer service.
Define and build the internal systems, workflows, and decisioning infrastructure that power Wave's payments operations.
Own the strategy and roadmap for tools used by Risk, Fraud, Compliance, Support, Finance, and Payments Operations teams.
Replace fragmented workflows and manual processes with scalable platform capabilities to improve operational efficiency and customer outcomes.
Wave provides financial software and services to help small businesses thrive. The company fosters a creative and energetic culture where employees are empowered to be bold and learn quickly.
Lead end-to-end delivery of Revenue's highest-priority cross-functional initiatives.
Drive strategic partnerships and product launches from planning through launch.
Build scalable operating mechanisms and governance to improve execution.
Block builds technology to increase access to the global economy through brands like Square, Cash App, Afterpay, TIDAL, and Bitkey. As a public company, they emphasize an inclusive economy and offer comprehensive benefits to support employees.
Build and run customer support for enterprise partnerships, handling compliance-driven flows with precision and fast resolution.
Be hands-on from day one: resolve tickets, refine knowledge base, and scale through internal hires or BPO partners.
Report to Head of Product, ensuring customer voice shapes product improvements and operational processes.
Bastion builds regulated financial infrastructure for modern businesses, offering stablecoin issuance, custodial wallet infrastructure, and global asset conversion rails. The company is a fast-paced startup with a compliance-first culture, seeking a hands-on leader to build and run customer support operations.
Manage day-to-day operational execution for a portfolio of partner relationships, including configurations, integrations, billing, and reporting.
Lead implementations and operational initiatives for new and existing partners, coordinating internal resources to meet timelines.
Analyze operational data, synthesize findings, and communicate recommendations to internal and external stakeholders.
Our partner is a fast-growing healthcare technology company. They offer a remote-first work environment and are committed to making a meaningful impact on healthcare.
Manage day-to-day operational execution for an assigned portfolio of external partners, including implementations, billing, and integrations.
Act as the primary operational contact for partner stakeholders, resolving escalations and collaborating with cross-functional teams.
Monitor operational performance, identify risks, and contribute to scalable processes that enhance partner satisfaction.
Our partner is a fast-growing organization that manages strategic partnerships across various industries. They foster a remote-first culture that values ownership, analytical thinking, and continuous improvement.
Lead and develop a team of Distribution Partner Managers, providing coaching and performance management.
Personally own and manage complex partner relationships with global system integrators and consulting firms.
Build program playbooks and engagement frameworks from scratch to scale distribution partnerships.
Figma is a design platform that helps teams bring ideas to life from brainstorming to prototyping to code. They are a growing company with a culture of creativity and collaboration.
Own and build Mercury's internal knowledge infrastructure to ensure accurate, discoverable company information.
Partner with Engineering to design schemas, automations, and validation workflows for AI knowledge layer.
Drive adoption of standardized systems across teams to replace fragmented documentation with trusted sources of truth.
Mercury is a fintech company building a full stack of financial tools for startups. They have dozens of teams across engineering, product, design, data, and business functions, and emphasize a culture of thoughtful simplicity and alignment.
Develop and execute a comprehensive operational strategy focused on scalability, efficiency, and regulatory compliance.
Lead core operational functions including payments, treasury, reconciliations, and back-office duties to ensure seamless client experience.
Drive process improvement and automation across the organization to reduce manual effort and increase operational leverage.
Xapo Bank is a financial institution dedicated to providing economic freedom and wealth protection with a fully distributed team of over 160 employees from 50+ countries. Their culture emphasizes remote work, diversity, and continuous learning.
Own operational execution for a partner portfolio, including configuration, billing, integrations, and reporting.
Lead implementations and escalations, coordinating with internal teams to resolve issues and keep commitments on track.
Serve as the day-to-day operational point of contact for partners and deliver account business reviews.
Sword Health shifts healthcare from human-first to AI-first through its AI Care platform, reducing costs for payers and employers. Backed by leading investors like Khosla Ventures, the company has raised over $500 million and serves more than 1,000 enterprise clients with over 700,000 members.
Lead one of the organization's most strategic global payment partnerships, driving revenue growth and long-term success.
Develop multi-year strategies, build executive relationships, and coordinate cross-functional teams across product, engineering, marketing, and finance.
Monitor partnership performance through KPIs and financial analysis, using market intelligence to identify emerging opportunities.
This job is posted on behalf of a partner company that manages applications and next steps. The role is with a global technology organization focused on innovation and long-term growth, offering an inclusive, collaborative, and diverse culture that supports continuous learning and professional advancement.
Own the partner tech stack end-to-end, including CRM partner objects, attribution tooling, and partner-facing portals.
Design and run partner onboarding, tiering, and certification programs, and build internal automations using AI-assisted development tools.
Produce recurring performance reporting on partner-attributed revenue and contribute to strategic planning cycles.
Supabase is the Postgres development platform, providing a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. With 280+ team members across 55+ countries and 500,000+ community members, they are a born-remote, open-source-first company that moves fast and builds in public.
Own daily payment operations across all PSPs, including settlement monitoring, reconciliation, and refund flows.
Build and maintain operational dashboards and optimize payment vendor billing.
Source and qualify new payment partners, lead commercial negotiations, and maintain CRM pipeline.
Progress Partners is a fast-growing technology company building next-generation SaaS and mobile platforms. We blend creativity with data-driven execution and our global team collaborates across time zones to deliver high-impact products used by millions in over 160 countries.
Develop, negotiate, and launch strategic partnerships to strengthen Aven’s product ecosystem and drive revenue.
Manage a portfolio of partner relationships, coordinating cross-functionally with product, finance, and legal teams.
Track industry trends in hospitality, travel, and fintech to identify new partnership opportunities and expand the partner network.
Aven Hospitality provides innovative technology for hoteliers, leveraging the SynXis platform to manage distribution, retailing, payments, and operations. They are a company focused on AI in hospitality, with a collaborative culture and flexible working arrangements.
Act as Medrio's primary operational point of contact for product partners, managing strategic clarity, operational infrastructure, and commercial enablement.
Drive GTM execution by developing partner commercial readiness assets, coordinating customer escalations, and triaging platform updates.
Collaborate cross-functionally with Sales, Marketing, Product, Engineering, and Professional Services to optimize partner relationships and revenue.
Medrio provides a unified platform that makes clinical trials faster, smarter, and more human, helping sponsors, CROs, and research sites bring life-changing therapies to market. The company has a diverse, global team that values accountability, curiosity, and a customer-first mindset, with a healthy dose of joy and quirkiness.
Define and execute the overarching vision for digital banking servicing, aligning platform strategy with business goals and customer needs.
Own and prioritize the servicing product backlog, translating requirements from business, operations, and customers into actionable user stories.
Collaborate cross-functionally with engineering, operations, and stakeholders to deliver robust features and enhancements.
Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for clients and communities. They are a dynamic, high-energy organization with an exciting growth trajectory and have been a Washington Post Top Workplaces winner for four consecutive years.
Lead and develop engineers across multiple backend and platform teams, including coaching, performance feedback, hiring, and day-to-day prioritization
Turn ambiguous work into a clear execution plan and keep that plan aligned with product, engineering, and business stakeholders
Partner closely with engineers on architecture and technical tradeoffs across customer-facing products and the shared platform services that support them
Synctera powers the future of FinTech by providing an end-to-end Banking as a Service platform for companies to build and scale fintech apps and embedded banking products. They are a fast-growing company with a collaborative culture, seeking sharp individuals to build the FinTech ecosystem.
Build and grow Bankjoy's channel partnership ecosystem to drive revenue through relationships with core banking partners, resellers, and referral networks.
Identify, recruit, and onboard new channel partners that generate qualified leads for credit unions and community banks.
Manage partner relationships, collaborate with Sales and Marketing, and contribute to go-to-market strategy.
Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup that provides modern digital banking products to community banks and credit unions. As a well-funded startup, it offers a fast-paced, collaborative environment with a remote-first culture.