Provide advanced technical support for Shure Conferencing & Collaboration solutions, troubleshooting product, software, networking, and system integration issues.
Own complex cases through resolution and act as an escalation point for advanced technical enquiries.
Deliver technical presentations, demonstrations, workshops, and product training to support customers, consultants, integrators, and partners.
Shure is a leading global manufacturer of audio equipment, known for quality, reliability, and durability, engineering microphones, headphones, wireless audio systems, and conferencing systems. Founded in 1925, the company has more than 35 regional offices and engineering hubs worldwide, with an Associate-first culture and flexible work arrangements.
Provide meeting and executive support, including note-taking, action item tracking, and calendar management.
Assist with interview coordination, stakeholder communication, and follow-ups.
Conduct technical research and use AI tools to support productivity and create clear summaries.
20four7VA is a remote staffing agency that connects businesses with independent contractors and virtual assistants worldwide. It offers a vibrant community with constant support, free training, and upskilling opportunities.
Provide remote troubleshooting and support for audiovisual and video conferencing systems.
Manage service requests, coordinate technicians and vendors, and ensure timely resolution.
Deliver exceptional customer service while maintaining service contracts, records, and inventory.
New Era Technology provides end-to-end technology solutions to securely connect people, places, and information. With a global team of over 3,000 professionals, the company fosters a people-first, team-oriented culture focused on personal and professional development.
Monitor and respond to incidents, alarms, and customer requests.
Perform initial troubleshooting for Cisco CUCM, Unity Connection, gateways, SIP trunks, and devices.
Execute routine MACDs including users, devices, extensions, call queues, and auto attendants.
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. They are a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture.
Provide on-site and remote technical support for USMEPCOM sites, diagnosing network, telecom, cabling, and device issues.
Install, configure, and maintain network equipment, cabling, and end-user devices while documenting actions.
Participate in on-call rotations, outage response, site surveys, relocations, and equipment refreshes.
DecisionPoint Corporation provides IT and mission support services to federal government clients. The company emphasizes customer service, mission readiness, and reliable technical support.
Provide technical support to internet subscribers with a friendly, professional demeanor.
Handle customer communications across phone, text, chat, and email.
Troubleshoot WAN/LAN/cloud network technologies and infrastructure devices.
Honest Networks is a venture-backed internet service provider offering affordable, high-quality gigabit internet. This rapidly expanding Manhattan-based company values integrity, work ethic, and continuous learning in a fast-paced, mission-driven environment.
Design integrated AV systems for conference rooms, auditoriums, and other facility types.
Produce construction documents including signal flow diagrams, rack layouts, and specifications.
Coordinate with architects, IT teams, and AV integrators throughout the full project lifecycle.
TEECOM is a fully remote consulting firm that designs integrated AV systems for a wide range of industries and facility types. With teams across the US, UK, and India, they emphasize structured documentation and mentorship to develop their employees.
Support VCS system installation, transition, and sustainment, including site surveys and equipment deployment.
Assist with cutovers from legacy voice systems, testing of power/cabling/connectivity, and decommissioning.
Provide on-site customer support, maintain technical documentation, and escalate complex issues.
Peraton is a next-generation national security company that delivers mission-critical solutions and transformative IT services to protect the U.S. and its allies. It partners with essential government agencies and supports every branch of the armed forces, employing people who solve daunting challenges worldwide.
Monitor remote support and technology systems, review reports and alerts, and troubleshoot technology concerns.
Assist with equipment installations and system setup, and coordinate with program teams, vendors, and other departments.
Provide training and ongoing support to staff, maintain documentation, and help identify opportunities to expand technology use.
At Dungarvin, we are dedicated to making a positive difference in the lives of individuals with intellectual and developmental disabilities, mental health needs, and complex medical needs. We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all.
Provide first-level technical support for hardware, software, and networking issues via phone, email, and chat.
Manage and document customer cases in a CRM system while owning resolution and escalation.
Collaborate with internal teams and develop technical expertise to meet service quality targets.
Poly is a technology company specializing in communication devices and collaboration solutions. It provides a structured, international work environment focused on customer satisfaction and professional growth.
Handle customer and internal user requests via chat, email, and occasionally phone in English.
Conduct technical diagnostics to resolve issues, escalate complex cases, and ensure timely solutions.
Identify patterns in technical issues and share knowledge to improve overall support capabilities.
Gcore is a global provider of infrastructure and software solutions for AI, cloud, network, and security, powering digital experiences for businesses worldwide. With 550+ professionals and 210+ edge locations, the company fosters a collaborative, global culture focused on innovation and customer success.
Provide break/fix support via phone and email for nationwide photo finishing equipment.
Troubleshoot mechanical and software issues remotely using tools like NetOps, VNC, and TeamViewer.
Guide customers through setup, maintenance, and part replacement to minimize equipment downtime.
We provide nationwide technical support for photo finishing equipment installed in major retail locations. We are a collaborative and supportive team focused on minimizing downtime through expert troubleshooting and exceptional customer service.
Serve as the national technical lead for Daikin Applied VRV/VRF systems, providing advanced product and system support.
Develop and deliver technical training in classroom, virtual, and field environments to build capability.
Manage technical support requests, document cases in Salesforce, and collaborate with teams to resolve complex issues.
Daikin Applied is a global HVAC technology leader and part of the world's largest HVAC company. Named a Forbes Best-In-State Employer 2025, it values diverse perspectives and innovation.