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Europe Unlimited PTO

  • Partner with customers to translate pre sales command plans and desired business outcomes into clear, actionable objectives.
  • Guide customers on how to use the GitLab platform, best practices, and common use cases to support adoption and value realization.
  • Act as the primary GitLab liaison for your customers, coordinating responses to questions, issues, and escalations.

Git CI/CD DevSecOps

20 jobs similar to Senior Customer Success Manager

Jobs ranked by similarity.

$100,856–$127,548/yr
Canada

  • Conduct exploratory analyses to answer high-impact questions related to Ground News’ product strategy.
  • Define and evolve standardized product and business metrics to understand user behavior and subscription performance.
  • Develop scalable data models that efficiently answer product questions and user behaviour.

Ground News is a platform that makes it easy to compare news sources, read between the lines of media bias, and break free from algorithms. They are supported by readers who pay for a subscription to build a more nuanced understanding of the news and are based in Kitchener, Ontario, Canada.

$37–$70/hr
US

  • Acting as a Remote Service Engineer (RSE), providing technical support to healthcare customers.
  • Resolving customer service events via Philips tools and timely escalation of issues.
  • Using remote tools to resolve issues and avoid dispatching field service engineers.

Philips is a health technology company focused on improving people’s health and wellbeing through meaningful innovation. They operate in more than 100 countries and strive to create an environment that embraces differences and uniqueness.

Global

  • Lead key engineering and product decisions for the macOS app.
  • Write, test, and ship production-quality code that scales to millions of users.
  • Maintain and evolve complex app architecture with a focus on performance and stability.

Speechify's mission is to ensure reading is never a barrier to learning. They are a fully remote, distributed team of engineers, designers, researchers, and product builders from world-class companies.

US

  • Provide medication abortion care to patients via Hey Jane’s online platform.
  • Review patients’ medical intake responses and determine eligibility for online medication abortion treatment.
  • Respond to medical inquiries from patients that require further medical evaluation.

Hey Jane is committed to providing safe, discreet medication abortion treatment and offers a range of reproductive and sexual healthcare services. Their in-house clinical care team is composed of board-certified doctors, advanced practice clinicians, nurses, and patient care advocates.

Europe

  • Take significant part in the development and maintenance of frontend applications.
  • Make architectural and technical decisions to ensure scalability, performance, and maintainability.
  • Collaborate with cross-functional teams while maintaining a strong sense of ownership over the frontend codebase.

Finom is a European tech startup headquartered in Amsterdam, and they’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide.

$150,000–$150,000/yr
US Unlimited PTO

  • Identify, engage, and close new business from strategic enterprise customers.
  • Manage closed accounts and work with SDRs and Customer Success Managers for sales expansion.
  • Actively participate in industry events to increase market presence of EliseAI.

EliseAI improves housing and healthcare industries by integrating AI agents deeply into existing workflows, making them more efficient and reducing costs.

US

  • Conduct audits of claims and patient records to identify incorrect coding.
  • Develop, implement, and coordinate corrective action proposals and plans.
  • Prepare reports of findings and compliance issues identified with audits.

Jobgether is a platform that connects job seekers with companies. They use AI-powered matching to ensure applications are reviewed quickly and fairly.

$140,000–$150,000/yr
US North America

Provide pre-sales support for workflow automation solutions. Be the technical expert to translate customer pain into requirements for Unchained automated workflow capabilities. Work with sales, engineering and field service to scope workflow solutions.

Unchained Labs is building the next cool life sciences tools company, and the automated workflow instruments fit directly into that mission.

Europe

  • Proactively engage with customers to ensure they are utilizing Elite’s solutions effectively.
  • Develop and maintain strong, long-term relationships with customers to drive satisfaction and renewals.
  • Deliver customized training programs and webinars to help customers deepen their product knowledge.

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. They deliver the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action.

US

  • Supporting an estimated 7 hours daily on telephonic support to our members and providers.
  • De-escalate situations by actively listening to members’ and providers' concerns and adopting a solution-focused approach.
  • Manage all things care coordination, including but not limited to: maintaining patient charts, rescheduling appointments, executing prescription authorization forms.

Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need. They partner with over 450 companies and provide care for 10 million people.

Europe

  • Reverse engineer and build integrations with external APIs and services
  • Use best programming practices to optimize code performance
  • Write and maintain unit and integration tests

Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Backed by $30M from top investors, they’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach.

$65,588–$118,093/yr
US

  • Responsible for leading and managing early and late phase imaging projects.
  • Manage the study to contract specifications and timelines.
  • Prepare project plans and manage various study projects in varied phases of study lifecycle.

Perceptive's mission is to shape the future of clinical research. Our global team delivers unmatched scientific and technological expertise, global operational experience, and end-to-end solutions to help the global research community realize tomorrow’s new therapies.

US Unlimited PTO

  • Partner closely with senior executives, providing excellent administrative and operational support.
  • Act as a trusted gatekeeper, managing complex calendars and scheduling with an understanding of business priorities.
  • Own travel and logistics end-to-end, planning itineraries and coordinating visits, offsites, and internal events.

Vanta helps businesses earn and prove trust by empowering companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful without it; they started in 2018.

$67,000–$126,000/yr
US 3w PTO

  • Grow and maintain diversified books of business while working with agents to assess risks.
  • Determine premiums, set conditions and negotiate in order to ensure profitability and meet business goals.
  • Ensure a profitable book of Property and Casualty insurance by writing new accounts and growing relationships.

Liberty Mutual is an insurance company. They offer competitive compensation and benefits and strive to create a workplace where everyone feels valued and supported.

US

  • Drive change and innovation through marketing strategies that resonate within the organization.
  • Lead a dynamic marketing team, overseeing everything from research to strategy and execution.
  • Continuously optimize marketing efforts for success using data and analytics.

Jobgether is a platform leveraging AI-powered matching to ensure applications are reviewed quickly, objectively, and fairly. They connect top-fitting candidates with hiring companies, and the final hiring decisions are managed by the internal team of the partner company.

$100,000–$100,000/yr
US Unlimited PTO

  • Own the product roadmap for marketing technology and payment features.
  • Collaborate with engineering and design for feature development.
  • Analyze product performance using KPIs and user feedback.

FEVO provides a platform focusing on social ticketing experiences. They foster an innovative and forward-thinking environment, as evidenced by their use of AI in the hiring process.

US Unlimited PTO 13w maternity 12w paternity

  • Partner with regional Sales Leadership to help customers evaluate the value of our solution and develop technical sales strategies.
  • Lead and manage a team of sales engineers, providing guidance, mentorship, and professional development opportunities.
  • Collaborate with the sales team to identify Enterprise customer requirements and provide technical expertise during the sales process.

Chainguard is the secure foundation for software development and deployment. They provide guarded open source software, built from source and updated continuously, helping organizations eliminate threats in their software supply chains. Founded by the industry's leading experts, Chainguard has built the largest library of open source software that is secure by default.

  • Handle inbound calls and chat boxes from members regarding Sidecar Health’s products and services.
  • Provide excellent customer service in a timely and positive manner.
  • Build rapport and maintain positive relationships with existing members to understand their needs.

Sidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and accessible. They are made of passionate people from various backgrounds and are driven to fix a broken system.

$130,000–$150,000/yr

  • Design, develop, and customize Salesforce applications.
  • Configure Salesforce environments using declarative tools.
  • Integrate Salesforce with external systems using APIs.

Latitude Inc provides software development services. They value innovation and customer satisfaction.

Europe

  • Design and run participant engagement programs to drive loyalty and retention.
  • Own participant-facing content and education, producing newsletters and training programs.
  • Build and evolve the participant brand and value proposition, communicating the benefits of participation.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.