Source Job

$190,000–$210,000/yr
US

  • Providing advice and guidance as the Forward Networks subject matter expert.
  • Taking ownership of post-sales technical issues, working with cross-functional teams.
  • Walking customers through the various stages of adoption with Forward Networks Platform.

Networking Security Communication Problem-solving Python

20 jobs similar to Customer Success Engineer

Jobs ranked by similarity.

$110,000–$160,000/yr
US

  • Overseeing and resolving technical support requests and cybersecurity issues efficiently.
  • Conducting training sessions for new customer team members and providing deep dives into new platform features.
  • Handling the setup and configuration of new features and specialized functionality for existing clients.

MixMode provides AI-powered cybersecurity solutions, pioneering a patented third-wave, context-aware AI approach. They cater to large organizations with big data workloads, including those in enterprise, critical infrastructure, the US Department of War, and the US Intelligence Community.

Global

  • Serve as the primary technology advisor for customers, partners, and prospects.
  • Provide expert guidance on technology investments, ensuring alignment with industry best practices.
  • Support sales teams to effectively communicate the company’s capabilities and value proposition.

Netrix Global is an engineering-led IT consultant and managed service provider with over three decades of experience. Their team of over 600 technical engineers is dedicated to solving problems across all business functions.

$122,978–$175,683/yr
Canada

  • Create and deliver high-impact technical product presentations.
  • Partner with stakeholders to gather technical requirements.
  • Lead product evaluations and oversee custom product configurations.

Zscaler is a pioneer and global leader in zero trust security. They secure users, branches, applications, data & devices, and accelerate digital transformation initiatives. They have a culture of execution centered on customer obsession, collaboration, ownership and accountability.

Australia

  • Triaging inbound support cases
  • Solving customer support cases
  • Documenting best practices

Tanium is an Autonomous IT company driven by AI and real-time endpoint intelligence, empowering IT and security teams to make their organizations unstoppable. Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security.

$100,000–$120,000/yr
US

  • Own and resolve technically challenging customer issues.
  • Serve as a technical escalation point for specialists.
  • Partner with Engineering to diagnose and track complex bugs.

Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way.

Europe

  • Enable Conga’s customer base on best practices.
  • Ensure adoption of their Conga solutions in complex enterprise environments.
  • Meet both technical and business needs.

Conga accelerates the customer’s journey to becoming a more connected and intelligent business. They bring together Configure, Price, Quote, Contract Lifecycle Management, and Document Automation capabilities on a single open platform and integrate seamlessly with any ERP, CRM, and Cloud.

$177,000–$221,250/yr
US

  • Create and deliver technical product presentations to prospective customers
  • Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs
  • Lead product evaluations and custom product configurations

Zscaler is a pioneer and global leader in zero trust security; the world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler. They have a culture of execution centered on customer obsession, collaboration, ownership and accountability.

APAC

  • Design and deploy networks based on business and technical requirements.
  • Partner with project and program managers to meet overall timelines and resolution of issues.
  • Operate and troubleshoot networks to identify and resolve issues quickly.

ServiceNow, founded in 2004, is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations. The purpose is to make the world work better for everyone.

US

  • Identify, research, and resolve technical and end-user application failures and deficiencies.
  • Educate and coach customers on best practices for using Axis products and services.
  • Thoroughly document all research and customer interactions in Salesforce (CRM) to ensure product and service reliability.

Axis Construction Management, LLC provides construction project management, general contracting, tenant improvement, design/build, and related services to commercial and institutional clients in the Philadelphia region and along the East Coast. They value driven waybuilders, relentless curiosity, smart risk-taking, and fearless ownership.

Global

  • Troubleshooting connectivity issues between our sensors and backend systems.
  • Working with client IT teams on 802.1X authentication setups.
  • Debugging infrastructure issues on the platform side.

Attain, founded in 2018 in Bangalore, serves a global client base of startups, early-stage companies, and SMEs. As the India partner for US-based software company TANGO, Attain supports Tango by providing services in development, implementation, QA, and client support.

$124,728–$177,900/yr

  • Create and deliver high-impact technical product presentations tailored to prospective enterprise customers.
  • Partner with stakeholders to gather technical requirements, ensuring proposed solutions align with customer goals.
  • Lead product evaluations and oversee custom product configurations to prove value in real-world environments.

Zscaler is a pioneer and global leader in zero trust security. They secure users, branches, applications, data & devices, and accelerate digital transformation initiatives. Zscaler believes in transparency and values constructive, honest debate, building high-performing teams focused on customer obsession, collaboration, ownership and accountability.

$24–$29/hr
US

  • Perform network/systems support
  • Troubleshoot, isolate and diagnose common problems network/systems problems, either alone or as part of a team
  • Provide systems support functions for client end systems, which includes design, development, troubleshooting, diagnosis, and problem resolution

EPlus believes technology is a people business and delivers solutions that make a real difference. The team values collaboration, innovation, and extraordinary results and supports communities that nurture them.

$170,000–$205,000/yr
Unlimited PTO

  • Serve as the primary post-sales technical expert on key accounts
  • Troubleshoot and resolve complex issues across custom integrations and data pipelines.
  • Create reusable templates, playbooks, and documentation that reduce cycle time

Common Room is the AI GTM Platform that empowers teams with AI agents built on complete buyer intelligence. They unify every signal across the full buyer journey into one continuously-updated, person-level view. The company has raised over $50 million from top-tier investors and they value simplicity, passion, and trust.

US

  • Provide Tier 3 support for diverse network environments including Cisco, Fortinet, Palo Alto, ADTRAN, Juniper, Meraki and HP/Dell switches.
  • Troubleshoot advanced routing protocols: OSPF, EIGRP, BGP, MPLS, DMVPN and Support SD-WAN platforms (Cisco Viptela, Ecessa, Vergx) and wireless LAN controllers.
  • Configure and troubleshoot voice services: SIP, PRI, Hosted PBX, TDM/IP interworking, Fax over IP. Collaborate with field techs and ISPs to resolve complex issues.

AireSpring, founded in 2001, provides Cloud Communications, Managed Connectivity and Managed Security. They have earned a stellar reputation by taking service and support to the next level, delivering an award-winning customer experience. They serve over 22,000 enterprise locations worldwide.

North America Canada

  • Operate and maintain ServiceNow’s global cloud network infrastructure.
  • Troubleshoot and resolve network issues, including urgent operational events.
  • Participate in 24/7 on-call rotation, including weekends, as part of the Network Operations Engineering team.

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Global

  • Handle customer and internal user requests via chat, email, and occasionally phone calls in English.
  • Conduct technical diagnostics to resolve issues and escalate to higher levels of technical support if needed.
  • Identify patterns and trends in technical issues and suggest improvements to prevent reoccurrences.

Gcore provides infrastructure and software solutions for AI, cloud, network, and security, powering everything from real-time communication and streaming to enterprise AI and secure web applications. They are a global team of 550+ professionals building infrastructure and software that supports the entire digital ecosystem.

Philippines

  • Installation, configuration, and fine-tuning of Cynet products (remote and occasional on-site, if required).
  • Working closely with customers to ensure full deployment, optimization, and ongoing support.
  • Creating supporting documentation and knowledge base articles for customers.

Our client provides expert technical support to global customers. They are responsible for the installation, configuration, and fine-tuning of Cynet products.

Europe

  • Performs administrative tasks related to professional responsibilities and reports to supervisor.
  • Monitors network solutions, creates tickets for issues, and troubleshoots incoming tickets.
  • Implements changes, manages configurations, and ensures customer satisfaction.

Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025, according to Randstad’s representative survey. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees and has hundreds of large customers, corporations in Germany and in other European countries.

$150,000–$180,000/yr
US Unlimited PTO

  • Develop network threat detectors by leveraging rule-based and ML-based detection strategies.
  • Reproduce attacks in a lab environment using live tools and recorded PCAP traffic, and perform threat hunts on aggregated log data, in order to identify malicious behaviors and develop techniques to detect them.
  • Collaborate with Threat Research and Data Science teams to gain insight on attacker techniques and take advantage of the latest machine learning models to detect attacker behavior.

ExtraHop reinvents Network Detection and Response (NDR) to help enterprises and organizations stay ahead of emerging threats with unmatched network visibility, context, and control. They are recognized for innovation and a commitment to building a world-class team.

$154,875–$221,250/yr
US

  • Overseeing the technical sales process
  • Running Proof of Value from start to finish, as the technical and industry expert
  • Collaborating and supporting internal Zscaler teams

Zscaler is a pioneer and global leader in zero trust security. They secure users, branches, applications, data & devices, and accelerate digital transformation initiatives. They believe in transparency and value constructive, honest debate —they’re focused on getting to the best ideas, faster.