Source Job

$107,100–$229,500/yr
US Canada Unlimited PTO

  • Lead a distributed team of Customer Success Engineers in the Americas.
  • Develop and execute scalable technical enablement strategies and programs.
  • Collaborate with Sales, Renewals, and Customer Success Managers to align technical enablement with commercial objectives.

DevSecOps Software Development Customer Engagement Data Analysis

20 jobs similar to Manager, Customer Success Engineers

Jobs ranked by similarity.

US

  • Guide customers through complex engagements to realize the full value of the GitLab platform.
  • Own the end-to-end technical architecture across projects, from discovery and scoping through delivery and validation.
  • Lead projects with multiple consultants, providing DevSecOps and AI-driven development guidance.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.

US Unlimited PTO

  • Designing and structuring outcome-based professional services engagements that align GitLab capabilities with DoD mission objectives and Federal Systems Integrator program goals
  • Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work for federal customers
  • Conducting discovery sessions with DoD agencies and Federal Systems Integrators to understand current-state capabilities, mission constraints, and desired business outcomes

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world.

$138,600–$297,000/yr
Canada US Unlimited PTO

  • Lead technical discovery, architecture design, demos, and end-to-end evaluations.
  • Drive AI-focused solution strategy as the team’s AI subject matter expert.
  • Own the technical strategy and influence Customer Success Plans for assigned accounts.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. They aim to enable everyone to contribute to and co-create the software that powers our world.

US

  • Lead, grow, and mentor a team of Delivery Excellence Managers; own team performance, operating rhythms, and career development.
  • Establish prescriptive delivery playbooks, templates, and operating standards to ensure consistent, high-quality deployments at scale.
  • Own end‑to‑end delivery governance across your team’s accounts: kickoff, plan, deploy, go‑live, handoff, and renewal‑readiness.

Glean is the Work AI platform that helps everyone work smarter with AI. With customers across 50+ industries and 1,000+ employees in more than 25 countries, they’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

Canada EMEA

  • Lead a globally distributed GitLab Delivery team.
  • Partner with Product Management to align deployment tooling with business goals and customer needs.
  • Improve customer deployments, upgrades, and operations of GitLab.

GitLab develops the most comprehensive AI-powered DevSecOps Platform , used by more than 100,000 organizations.

Japan Unlimited PTO

  • Lead technical discovery, demos, and validation to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.
  • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
  • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their high-performance culture is driven by their values and continuous knowledge exchange, enabling their team members to reach their full potential while collaborating with industry leaders to solve complex problems.

$87,400–$187,200/yr
US Canada Mexico Costa Rica Chile Unlimited PTO

  • Support a mix of Self-managed and GitLab.com (SaaS) customers, resolving complex issues through Zendesk tickets, merge requests, email, and video calls.
  • Investigate and troubleshoot issues using Linux systems administration tools, logs, and the GitLab codebase, creating merge requests when needed to resolve customer problems.
  • Create and update clear, reusable documentation and support content based on real customer interactions and edge cases.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their mission is to enable everyone to contribute to and co-create the software that powers our world; as a high-performance culture, GitLab is driven by their values and continuous knowledge exchange, enabling their team members to reach their full potential while collaborating with industry leaders to solve complex problems.

$161,300–$345,600/yr
US Canada Unlimited PTO

  • Lead a team of Engagement Managers to meet Professional Services bookings goals.
  • Develop strategies for proactive Professional Services positioning.
  • Coach Engagement Managers on pipeline generation and negotiation.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform , used by more than 100,000 organizations.

US

  • Drive business outcomes for essential products focused on feature management.
  • Integrate feature flags into software workflows, enabling flexible release strategies and enhancing platform engagement.
  • Shape the strategy for software control, ensuring alignment with cross-functional teams to accelerate adoption and deepen engagement.

Jobgether is a platform using an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Asia Australia

  • Be a trusted advisor to partners, helping them understand how GitLab's DevSecOps platform can power differentiated solutions.
  • Own the technical side of the partner activation journey, from discovery and capability assessment through joint solution design.
  • Guide partners as they build, package, and sell GitLab-based offerings.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform , used by more than 100,000 organizations.

$158,000–$257,000/yr
US

  • Leverage technical expertise to understand customer needs and influence decisions.
  • Lead engagements to optimize software delivery processes, aligning with best practices.
  • Provide expert guidance, advising customers on using LaunchDarkly to accelerate delivery.

LaunchDarkly's platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. At LaunchDarkly, they believe in the power of teams and are building a team that is humble, open, collaborative, respectful and kind.

$180,000–$260,000/yr
Unlimited PTO

  • Help own product positioning, messaging, and go-to-market for new features.
  • Create technical content that resonates with developers(product briefs, demos, competitive assets).
  • Partner with Product and Engineering to translate capabilities into customer value.

OpenHands is building an open-source AI platform that empowers engineering teams to accelerate development, automate workflows, and integrate intelligent coding assistance into real-world software delivery. Their culture is built on kindness, candor, autonomy, and learning.

US Unlimited PTO

  • Hire, lead, and support a high-performing Infrastructure Platforms team.
  • Connect business goals and customer needs with sound engineering.
  • Guide the security, reliability, performance, and scalability of core platform components.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their mission is to enable everyone to contribute to and co-create the software that powers our world.

Europe 5w PTO

  • Lead and guide development teams, translating requirements into impactful applications.
  • Ensure best practices in software development, DevOps, and agile methodologies.
  • Shape architectural decisions, ensuring scalability and security.

Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace.

US Global Unlimited PTO

Lead a team of engineers building Software Supply Chain Security features with a focus on CI job artifact security. Guide the design and implementation of SLSA (Supply-chain Levels for Software Artifacts) compliance within GitLab CI/CD pipelines. Collaborate with Product Managers to define, prioritize, and deliver the roadmap for supply chain security capabilities.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.

Canada Unlimited PTO 11w maternity

  • Serve as a trusted advisor for a portfolio of strategic and enterprise customers.
  • Translate business goals into actionable technical strategies and align customer use cases with Honeycomb capabilities.
  • Contribute to customer-facing content such as trainings, blog posts, white papers, and demos.

Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do!

Global

  • Lead, mentor, and grow a globally distributed team of Python engineers.
  • Drive technical excellence by contributing to code and setting engineering standards.
  • Plan, manage, and deliver complex engineering initiatives aligned with business goals.

Jobgether is a platform that helps connect job seekers with companies. They use AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

$155,000–$200,000/yr
US Canada

  • Drive customer adoption, satisfaction, and expansion as the primary technical advisor for enterprise accounts.
  • Collaborate with cross-functional teams to ensure measurable outcomes for customers and deliver technical expertise.
  • Maintain client relationships and help clients achieve their strategic objectives.

This position is posted by Jobgether on behalf of a partner company.

Global

  • Build and lead a global team of Solutions Engineers and Technical Account Managers.
  • Oversee the Proof of Value (POV) process for prospective customers.
  • Own the post-sales technical relationship and drive value realization.

vCluster Labs is a venture-backed tech startup focused on enabling platform engineers. They have raised over $30M and have a remote-first work culture with headquarters in San Francisco.

North America

  • Engage in technical discussions with prospects and customers throughout the buying lifecycle.
  • Partner cross-functionally with Sales and Product Marketing to develop and deliver high-impact presentations, custom demos, and proof of concepts.
  • Serve as a trusted technical advisor to customers and advocate for their needs internally.

Akuity helps enterprises ship software faster and more reliably with modern GitOps best practices. Their platform enables teams to manage development and deployment across Kubernetes clusters from a single control plane. The company values humility, authenticity, and diversity.