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Global

  • Build and lead a global team of Solutions Engineers and Technical Account Managers.
  • Oversee the Proof of Value (POV) process for prospective customers.
  • Own the post-sales technical relationship and drive value realization.

Kubernetes SaaS Leadership Communication Open Source

20 jobs similar to Head of Customer Engineering

Jobs ranked by similarity.

$109,850–$165,000/yr
US

  • Work closely with account executives to develop strategies for new customers and expansion to exceed quarterly revenue targets.
  • Lead pre-sales engineering activities including technical discovery, RFP responses, technical presentations and ongoing client relationships.
  • Support marketing by participating in trade shows, reviewing documentation, and hosting introductory webinars; provide customer inputs to product teams.

Perforce Software, Inc. delivers solutions for the toughest challenges and is trusted by the world’s leading brands. Perforce has a global footprint spanning more than 80 countries and includes over 75% of the Fortune 100, they inspire creativity, foster belonging, support collaboration, and encourage wellness.

US Unlimited PTO 13w maternity 12w paternity

  • Partner with regional Sales Leadership to help customers evaluate the value of our solution and develop technical sales strategies.
  • Lead and manage a team of sales engineers, providing guidance, mentorship, and professional development opportunities.
  • Collaborate with the sales team to identify Enterprise customer requirements and provide technical expertise during the sales process.

Chainguard is the secure foundation for software development and deployment. They provide guarded open source software, built from source and updated continuously, helping organizations eliminate threats in their software supply chains. Founded by the industry's leading experts, Chainguard has built the largest library of open source software that is secure by default.

  • Drive the technical evaluation stage of the overall sales process.
  • Be the key technical advisor to the sales team and work closely with product management and engineering teams.
  • Serve as a vital product advocate in front of prospects, customers, and the wider Docker and Container communities.

At Docker, we make app development easier so developers can focus on what matters.

US Canada

  • Build and maintain trusted advisor relationships with Fortune 500 customers.
  • Ensure alignment of Nirmata’s solution to customer pain points and successful adoption.
  • Provide technical leadership in the creation and delivery of technology solutions.

Nirmata helps organizations innovate fast without sacrificing security or compliance with its policy-as-code platform. The company encourages diverse contributions from its employees and has a commitment to an inclusive workplace.

North America

In this role, you will lead a team of Customer Success Engineers responsible for quickly removing customer blockers and improving the experience for all customers. The team serves as the technical backbone of the customer journey, ensuring fast, accurate resolution of issues from pre-sale through post-sale. You will combine technical depth with strong people leadership to build a team that operates efficiently, communicates clearly, and relentlessly removes friction for our customers.

Hightouch is the modern AI platform for marketing and growth teams that allows marketers to create content, plan campaigns, and execute strategies.

US Canada LATAM

  • Serve as the lead technical expert for Gcore’s compute and GPU products across the Americas.
  • Support sales opportunities through solution design, sizing, and architecture recommendations.
  • Conduct technical presentations, demos, and proofs of concept for enterprise customers.

Gcore is a global provider of infrastructure and software solutions for AI, cloud, network, and security, powering everything from real-time communication to enterprise AI.

North America

  • Engage in technical discussions with prospects and customers throughout the buying lifecycle.
  • Partner cross-functionally with Sales and Product Marketing to develop and deliver high-impact presentations, custom demos, and proof of concepts.
  • Serve as a trusted technical advisor to customers and advocate for their needs internally.

Akuity helps enterprises ship software faster and more reliably with modern GitOps best practices. Their platform enables teams to manage development and deployment across Kubernetes clusters from a single control plane. The company values humility, authenticity, and diversity.

Europe Unlimited PTO 13w maternity 12w paternity

  • Partner with the Sales Team to help customers evaluate the value of Chainguard's solution.
  • Acquire new customers and grow the existing customer base.
  • Own all technical aspects of sales opportunities and help customers understand the value.

Chainguard is the secure foundation for software development and deployment; by providing guarded open source software, they help organizations eliminate threats in their software supply chains.

$150,000–$160,000/yr
US

As a Senior Sales Engineer, you will play a pivotal role in shaping the success of strategic sales engagements. You will lead the technical sales strategy, deliver advanced product demonstrations, and guide customers through complex solution architectures. You will proactively resolve pre-sales technical challenges and act as a trusted advisor to both internal teams and customer stakeholders throughout the buying journey.

ExtraHop empowers enterprises to stay ahead of evolving threats with the most comprehensive approach to network detection and response (NDR).

$160,000–$190,000/yr

  • Lead a global team encompassing Customer Success Management, Technical Account Management, and Service Delivery.
  • Drive exceptional customer outcomes and long-term growth across our IaaS and PaaS portfolio.
  • Define and execute the global Customer Success strategy aligned with corporate growth and retention objectives.

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world.

Canada EMEA

  • Lead a globally distributed GitLab Delivery team.
  • Partner with Product Management to align deployment tooling with business goals and customer needs.
  • Improve customer deployments, upgrades, and operations of GitLab.

GitLab develops the most comprehensive AI-powered DevSecOps Platform , used by more than 100,000 organizations.

US Unlimited PTO 11w maternity

  • Lead and coach a growing team of Solutions Engineers focused on Commercial sales
  • Partner with Sales to navigate complex sales cycles, improving technical discovery, qualification, and demo effectiveness
  • Build repeatable, scalable pre-sales processes to support achievement of the technical win in complex, multi-stakeholder sales cycles

Vanta's mission is to help businesses earn and prove trust. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

US Unlimited PTO

  • Serve as a trusted technical advisor for customer accounts, guiding adoption and usage of cloud security solutions.
  • Design and deliver customized use cases aligned with customer goals, using a consultative approach to maximize ROI.
  • Troubleshoot technical issues and collaborate with internal teams to influence product roadmap based on customer feedback.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

US

Lead, mentor, and develop a team of high-performing customer-facing professionals (CSMs) across the Americas. Develop a deep understanding of Dragos Platform, WorldView, and Professional Services capabilities and industry-specific challenges. Establish relationships with key senior customer stakeholders to understand their technical needs and business objectives.

Dragos is dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible.

Europe 5w PTO

  • Work with sales to help secure and grow business with new and existing end-user customers, Cloud and Hosting Providers
  • Provide web-based and on-site demonstrations of Veeam product portfolio including training, enablement, joint meetings
  • Together with sales colleagues build and maintain relationships with customers and strategic alliance partners

Veeam is the #1 global market leader in data resilience, believing businesses should control all their data whenever and wherever they need it. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running.

$130,000–$160,000/yr
US Unlimited PTO 13w maternity 9w paternity

  • Collaborate with sales teams, understand needs, and craft tailored solutions.
  • Provide expert guidance on Kubernetes, serverless frameworks, Docker, AWS, Azure, and Google Cloud.
  • Advocate for cloud security best practices and app security, engaging with technical decision-makers.

Chainguard provides guarded open source software, built from source and updated continuously, helping organizations eliminate threats in their software supply chains. Founded by industry experts, Chainguard has built the largest library of open source software that is secure by default, with a mission to be the safe source for open source.

US 16w maternity

Lead the development, scaling, and success of Docker's Technical Account Management function. Coach and mentor a high-performing Technical Account Manager team. Drive alignment between technical engagement efforts and company growth objectives.

At Docker, we make app development easier so developers can focus on what matters.

Europe

Act as a trusted technical advisor to enterprise customers, bridging the gap between product and customer outcomes. Design, demonstrate, and validate Dash0’s technical capabilities in real-world environments through Proofs of Concept (POCs). Partner with sales and product teams to guide observability architecture discussions and ensure customers realize the full technical value of Dash0.

Dash0 is building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil for observability.

$119,182–$145,829/yr
Europe Unlimited PTO

  • Partner with sales to provide technical expertise and identify opportunities.
  • Develop and deliver tailored HackerOne platform demonstrations.
  • Analyze customer feature requests to inform the product roadmap.

HackerOne unites AI solutions with security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems.

Brazil

  • Lead and mentor a team of engineers aligned with Visa/Pismo culture.
  • Ensure system stability, data integrity, and scalability in sellers routines.
  • Collaborate with product managers and stakeholders to align technical solutions with business requirements.

Founded in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure.