Source Job

Global

  • Provide technical assistance and advice on ADD products and services via phone, chat, and email.
  • Troubleshoot hardware, software, and reagent issues using established procedures and tools.
  • Record information accurately, follow up on cases, and apply clinical laboratory knowledge to ensure customer satisfaction.

Troubleshooting Technical Support Customer Service Communication

20 jobs similar to Remote Services and Support Specialist

Jobs ranked by similarity.

$59,000–$99,100/yr
US

  • Coordinate and strengthen national mobilization efforts through phone banking and texting programs.
  • Engage and grow the national volunteer base, especially in regions with WFP chapters.
  • Provide strategic support for key electoral and issue campaigns.

The Working Families Party (WFP) is the progressive party fighting for a nation that works for the many, not the few. They recruit, train, and support transformational candidates. They are a multiracial party that fights for workers over bosses and people over the powerful.

$270,660–$270,660/yr
US 4w PTO 12w maternity 12w paternity

  • Design, build, and maintain critical backend services that power insurance platforms.
  • Optimize application architecture and observability to meet performance demands.
  • Design APIs, orchestrate data flows, create/manage databases, and build automated test suites.

Quanata aims to help ensure a better world through context-based insurance solutions. It is a customer centered team with a passion for creating innovative technologies, digital products, and brands and has the backing of State Farm.

Global

  • Coordination of project management activities, resources, budget control, equipment, and information.
  • Develop and maintain project documentation, invoices, plans, and reports.
  • Maintain project plans, including schedule and project timeline, team plans, etc.

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They have coverage across 5 continents and operate in over 25 countries around the world with nearly 1000 full-time professionals and an annual growth rate exceeding 25%.

US Unlimited PTO

  • Design, develop, and maintain SmithRx product features using languages such as Golang, GraphQL, Node, and SQL.
  • Work closely with stakeholders and technical leads to understand functional requirements and produce high-quality, scalable software.
  • Continually apply software development best practices, design patterns, testing, automation, and modern tools.

SmithRx is a rapidly growing Health-Tech company aiming to disrupt the Pharmacy Benefit Management (PBM) sector. They have a mission-driven and collaborative culture, and they have hundreds of thousands of members onboarded since 2016.

  • Lead targeted, high-impact technical engagements with complex partners to drive migration from legacy systems to modern, cloud-based platforms.
  • Conduct migration readiness assessments, provide expert guidance throughout the lifecycle, and deliver hands-on technical support and troubleshooting to ensure smooth transitions.
  • Manage multiple concurrent migration initiatives, communicate progress to stakeholders, and capture feedback to improve tooling and best practices while ensuring high partner satisfaction.

ConnectWise is a community-driven software company dedicated to the success of technology solution providers, with a suite that helps over 45,000 partners manage their businesses better and deliver amazing customer experiences. The company is powered by its connections, colleagues, and community, boasting over 3,000 colleagues globally and fostering an inclusive, positive culture that values unique contributions and debate.

Europe

  • Own the end-to-end quality of your pod’s deliverables, ensuring high standards in both functionality and user experience.
  • Develop, maintain, and execute test suites and cases tailored to web features and services.
  • Investigate live issues with Customer Support and Live Ops teams, driving timely resolution and addressing root causes.

Scopely is a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Founded in 2011, Scopely is powered by its exceptional team and its proprietary technology platform, Playgami.

Risk Analyst

Xplor
$55,000–$70,000/yr
US

  • Monitor merchant processing activity daily and investigate suspicious activity.
  • Evaluate patterns in merchant processing activity using internal and external information.
  • Review system-generated reports to identify potential processing issues and mitigate company losses.

Xplor provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage their operations and growth. They focus on helping businesses get paid quickly and securely, with a platform built in-house that delivers secure, transparent, fast, and accurate payments.

$175–$200/yr
US

  • Manage video publishing and livestream presentation on the NBC Sports main site and on the Sports App.
  • Manage the presentation of content across NBC Sports sites, including the homepage and sports-specific pages.
  • Package NBC Sports written and video content on our digital platforms to maximize reach and prioritize editorial accuracy.

NBCUniversal is a leading media and entertainment company. They create and distribute content across film, television, and streaming, with global theme park destinations and consumer products. NBCUniversal owns brands like NBC, NBC News, NBC Sports, Telemundo, Bravo, and Peacock.

$350,000–$400,000/yr
US

  • You’ll conduct in-depth visits, analyze labs and physiologic data, and guide patients through personalized, prevention-focused care plans.
  • You’ll integrate the latest frameworks in longevity, prevention, and lifestyle medicine into tailored patient strategies.
  • With a support team managing documentation and logistics, you’ll devote your energy to diagnosis, risk assessment, and treatment planning.

Early Medical is a pioneering virtual (telemedicine) practice specializing in longevity and healthspan optimization. They take a rigorous, science-driven, and precision-based approach, utilizing interventions in nutrition, exercise physiology, sleep optimization, and emotional resilience to help patients live longer and better. Early Medical is part of a broader ecosystem of ventures driven by Peter Attia.

United States 4w PTO 14w maternity 14w paternity

  • Create and manage filings in SERFF for forms, rules and rates while maintaining forms lists and the filings library.
  • Participate in audits by insurers, reinsurers and regulators, and respond to data calls while maintaining the complaint process.
  • Collaborate with product and engineering teams to ensure form accuracy and participate in marketing and broker contract reviews.

Thimble is an insurtech platform that provides flexible insurance solutions for small businesses through its app and website. It is a subsidiary of Arch Insurance, operates with an innovative culture, and has delivered over 170,000 policies across the US.

US

  • Complete phone interviews with physicians to obtain their personal contact information and future practice desires.
  • Place outbound calls to physicians regarding future practice opportunities.
  • Inform physicians on PracticeMatch's career resources.

PracticeMatch is the industry leader in providing practicing physician and resident/fellow data and services to in-house physician staffing professionals. They offer a continuum of services designed to provide a clear competitive hiring advantage to health organizations. PracticeMatch is an M3 company.

Global

  • Design and implement production-ready tools that integrate LLMs and other automation techniques into research workflows.
  • Write modular, testable, maintainable Python code grounded in strong engineering principles.
  • Build reproducible pipelines that transform raw data into structured, analysis-ready outputs, with validation and logging built in.

Global Strategy Group (GSG) is a leading public opinion research and communications firm working at the intersection of politics, policy, and public affairs. With a team of 150+ talented professionals, it protects and builds corporate reputations, influences public affairs decision makers, advocates on important social issues, and wins campaigns.

US

  • Build relationships with clients and serve as their advocate by becoming a trusted adviser.
  • Understand the client's strategic goals and business challenges, and map RainFocus features and associated business benefits to address needs and demonstrate value.
  • Monitor and facilitate the client’s adoption of RainFocus product features and functions in relation to the client's overall business needs.

RainFocus is a software company that provides a platform for managing in-person, virtual, and hybrid events for Fortune 500 companies. They are well-funded, growing fast, and building a company that is changing the market.

Latin America

  • Analyze operational datasets to identify trends, inconsistencies, and actionable insights.
  • Clean, organize, and validate data to ensure accuracy and reliability using tools like Microsoft Excel.
  • Collaborate with cross-functional teams to understand data needs and deliver insights that support decision-making.

GDKN's staffing solutions division provides end-to-end temporary staffing services, helping organizations improve focus on core activities and adapt to business seasonality and uncertainty. It is a preferred vendor for major global corporations in sectors like utilities, manufacturing, defense, banking, IT, and healthcare.

Europe

  • Develop clear, outcome-driven solution narratives that translate platform capabilities into business value
  • Establish strong differentiation against internal builds, AI point solutions, and other enterprise AI platforms
  • Partner closely with Sales to refine pitch tracks, address objections, and strengthen deal positioning

Unframe is an AI-first startup that helps enterprises bring LLM-powered applications to life. They combine the speed of a product company with the flexibility of a consultancy and are backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding.

Global

  • Build strategic roadmaps, designing end-to-end delivery cycles for scalable execution plans.
  • Navigate risks and dependencies, proactively identifying bottlenecks to ensure seamless delivery.
  • Sync with stakeholders, translating complex milestones into recommendations for executives.

Gratia aims to transform talent's potential into global careers with development and tech platforms, addressing the gap between companies and experts for tangible outcomes. While the employee count is not specified, the company seems to foster a collaborative environment.

$198,025–$287,952/yr
US

  • Building tools and applications to extends Calendly’s infrastructure platform
  • Evaluating and deploying cloud native open source tools
  • Exercising expertise in cloud infrastructure concepts and patterns

Calendly makes it possible for their customers through impactful innovation. They have millions of users and are in the midst of exciting product growth.

US

  • Achieve clinic and territory revenue objectives by cultivating new and existing referral sources like physicians and hospitals.
  • Develop and implement sales strategies, manage accounts, and conduct a minimum of 40 sales calls and 2 in-services per week.
  • Build strategic alliances, coordinate contracts, and lead RFP responses to drive business growth and market penetration.

Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering advanced solutions and superior patient care. It is a large company with a nationwide clinical presence, operating with values that emphasize empowering human potential, clinical excellence, and employee collaboration.

US

  • Define and build Sprinter Health’s clinical pharmacy program.
  • Conduct virtual medication reconciliation and therapy reviews.
  • Advise patients on medication adherence, side effects, and safe use.

Sprinter Health is an innovative healthcare startup dedicated to providing high-quality, in-home and virtual care across the country. They employ a multidisciplinary team of clinicians, technologists, and operators and are backed by investors including a16z, General Catalyst, GV, and Accel.

Global

  • Provide comprehensive administrative support to the Global Legal Manager and Legal Department.
  • Supports and coordinates contracting QC and execution formalities.
  • Coordinates document preparation, contract lifecycle administration, quality control, translation coordination and submissions.

Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. They understand what clinical study sites need and their overall mission is to support sites in stronger study delivery.