Source Job

• Own the Client Relationship: Manage accounts and build strong relationships with stakeholders.
• Ensure Successful Implementation & Adoption: Partner with Implementation to drive smooth onboarding.
• Drive Performance & Outcomes: Monitor usage and performance metrics and improve client results.

Ascertain is building AI agents to automate the administrative work that burdens care teams and is saving hundreds of staff hours every week. They are backed by Northwell Health and Deerfield Management and are on a mission to restore time, trust, and focus to the people who keep healthcare running.

• Function as the strategic lead for Strategic clients, conveying and delivering Headspace’s value while building strong, referenceable relationships.
• Develop a deep understanding of each client’s business needs, strategic priorities, and challenges, helping them succeed with Headspace.
• Build impactful relationships with C-suite and senior stakeholders, thoughtfully guiding the segment and identifying opportunities for growth.

Headspace provides access to lifelong mental health support. They combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective and personalized. They are collaborative, inclusive, and grounded in their values.

• Design and refine the lifecycle for the 1:Many cohort.
• Directly manage and provide leadership for high-potential accounts.
• Integrate AI tools to manage account health and communications.

RainFocus provides a software platform for in-person, virtual, and hybrid events, serving Fortune 500 companies. They focus on business intelligence to elevate the attendee experience and streamline event operations.

• Deliver exceptional client satisfaction while supporting annual contract renewals.
• Ensure all contractual commitments are fulfilled.
• Act as primary relationship owner throughout client lifecycle.

Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Their team empowers people to lead healthier lives through data-driven solutions that reduce costs while improving health outcomes.

• Serve as a trusted advisor to strategic clients, understand objectives, challenges, and goals.
• Drive adoption, growth, and retention by proactively managing client engagement.
• Translate strategic client needs into actionable plans and build strong relationships.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and objectively. They identify top-fitting candidates and share the shortlist with the hiring company, which manages the final decisions, with AI tools assisting the recruitment team but not replacing human judgment.

• Act as the main point of contact for clients, fostering strong relationships and understanding their business objectives.
• Oversee project timelines, deliverables, and resource allocation to ensure seamless execution.
• Analyze workflows and identify inefficiencies to enhance operational effectiveness.

Medallion has built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. They are ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, and a Glassdoor Best Place to Work in 2024 & 2025.

• Serve as the primary post-sale point of contact for assigned customers, fostering trust and understanding their business goals.
• Proactively engage customers to ensure successful onboarding and continued adoption of Redis solutions.
• Build and maintain long-term relationships with stakeholders across technical and business teams.

Redis is the world’s most loved real-time data platform. As the home of the open-source Redis project and the provider of Redis Enterprise, they’re at the forefront of solving critical challenges for businesses that need speed, reliability, and scale.

• Build and nurture deep strategic relationships with VIP and enterprise-tier clients.
• Understand each partner's business goals to ensure solutions align with their success.
• Maintain a forward-looking view of each partner's health, identifying risks early.

Xsolla provides tools and services for video game developers to help them fund, distribute, market, and monetize their games. They have helped over 1,500 game developers grow their businesses around the world and are headquartered in Los Angeles, California.

• Focus on maximizing client satisfaction and value by analyzing client data.
• Develop and execute comprehensive strategies to improve client retention, engagement, and expansion.
• Build relationships with client stakeholders, addressing concerns, and identifying potential upselling opportunities.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. They have a team of 23,300 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.

• Develop trusted advisor relationships with key stakeholders.
• Ensure customers leverage the solution to achieve full business value.
• Proactively analyze usage, adoption, and value KPIs.

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform. They empower organizations to manage and automate complex processes. JAGGAER has 1,300+ global employees and focuses on ensuring customers get full value from their products.

• Be the face of Insider One to our clients and the bridge between their needs and our technology.
• Help clients understand their needs and ensure they utilize our technology to its fullest.
• Develop and maintain key account plans to boost the value we provide to our client's organization.

Insider One is a platform that delivers marketing and customer engagement solutions. They have 1,500+ team members across 30+ offices and are backed by investors like Sequoia Capital and trusted by 2000+ customers including Samsung and Nike.

• Achieve annual sales and revenue targets through strategic partnerships within the clinical research and trial services space.
• Expand existing sponsor and CRO relationships by identifying new study opportunities, therapeutic areas, and geographic growth markets.
• Build and maintain strong client relationships with key decision-makers, including clinical operations and executive leadership.

M3 Wake Research is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical, biotechnology, medical device, pharmaceutical and clinical research organizations. With close to 30 owned and managed research sites across the country, M3 Wake Research is one of the largest independent, multi-site clinical research companies in the US.

• Develop trusted, executive‑level relationships by understanding each client's strategy, products, and operational needs.
• Manage renewal strategy and execution with a focus on revenue protection and expansion.
• Deliver accurate revenue forecasting through rigorous analysis, structured planning, and disciplined opportunity management.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and corporate headquarters are in Dublin, Ireland.

• Build client relationships by supporting and owning relationships with a portfolio of clients.
• Support client performance by helping track and share client performance.
• Manage requests and support by responding to client questions and requests in a timely manner.

Spiral is an award-winning fintech platform that enables banks and credit unions to grow deposits and retention through banking experiences people love. Spiral is led by a serial fintech entrepreneur and a seasoned leadership team and has raised $44 million in total funding to date.

• Establish tailored onboarding and training plans for new enterprise clients in APAC to ensure they learn, adopt, and are successful at the onset with the Traackr product.
• Determine critical measures for success for clients’ influencer programs to ensure there are quantitative and qualitative ways to measure progress.
• Monitor and address adoption and usage for clients in APAC region.

Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. They are a remote-first company with offices in San Francisco, New York, Boston, Paris, and London and operate on a culture of mutual respect.

• Manage day-to-day client success KPIs within assigned client base.
• Participate in client onboarding and ensure smooth adoption.
• Monitor performance metrics and provide actionable insights to leadership.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Plan and execute customer-facing virtual summits, briefings, and meetings
• Partner with stakeholders to ensure messaging resonates with healthcare leaders
• Manage timelines and deliverables across multiple stakeholders

Symplr is transforming how healthcare organizations operate, simplifying complex workflows, so providers can focus on delivering exceptional care. We are a remote-first company with employees working across the United States, India, and the Netherlands and are guided by values, focusing on teamwork.

• Serve as part of a shared team, supporting a portfolio of low-touch/tech-touch clients.
• Own the resolution of client-reported satisfaction issues from identification to closure.
• Tracking client usage metrics, health scores, and feature adoption with dashboards.

TTEC Digital coaches clients to ensure their employees feel valued and fully supported, because they believe an amazing customer experience is an employee first process. Their vision is to create a place where employees know they can thrive.

• Own executive-level relationships for top-tier healthcare accounts (TCV $200k+).
• Co-create Joint Business Plans and lead Executive Business Reviews (EBRs) focused on ROI and compliance risk mitigation.
• Act as the Voice of the Customer (VoC) by synthesizing user needs into actionable insights for the Product team.

Propelus simplifies workforce compliance management across healthcare. With innovative technology and strategic partnerships, Propelus empowers millions of professionals, employers, and regulators to create a connected and efficient healthcare ecosystem.

• Lead a designated book of business aligned to HealthJoy’s most strategic broker partners.
• Be a key driver of HealthJoy’s revenue goals through proactive account management, strategic expansion, and world-class retention efforts.
• Build strong, consultative relationships across all levels of a customer organization, from day-to-day champions to C-Suite stakeholders.

HealthJoy guides employees to affordable, high-quality healthcare by consolidating clients’ health and wellness strategies into the HealthJoy Benefits OS, a simple, unified digital experience, leading to healthier employees and a healthier bottom line. With over $100M in fundraising to date, HealthJoy has garnered workplace awards and grown globally to over 300 team members.