Analyze and map clinical workflows to optimize Epic applications and related processes.
Configure Epic applications and develop test plans to ensure system functionality.
Create training materials and support end-user education for application features.
They develop and optimize digital healthcare applications to enhance patient and provider experiences. The company is a leading healthcare technology environment with a focus on innovation and collaboration.
Acting as primary support contact for the application's end-users and identifying issues to resolve them.
Guiding workflow design, building and testing the system, and analyzing technical issues associated with Epic software.
Serving as liaison between end users' workflow needs and Epic implementation staff, participating in training and troubleshooting.
UofL Health is a fully integrated regional academic health system providing compassionate, patient-centered care. With over 14,000 team members, including physicians, nurses, and other health professionals, the organization is focused on transforming community health.
Provide day-to-day support and optimization for healthcare software applications, including system builds and upgrades.
Analyze business and clinical requirements to recommend workflow improvements and operational efficiency.
Develop and execute system test plans, document results, and support incident resolution.
This company provides healthcare technology solutions, supporting clinical workflows through software applications. The company culture emphasizes collaboration and employee growth, with a fully remote environment.
Conducts in-depth analysis of workflows, data collection, and technical issues related to Epic software, performing design, build, testing, and maintenance.
Provides tier-2 support for application incidents, including 24/7 on-call coverage, and develops requirements and test cases for new or enhanced functionality.
Acts as a role model in projects, works independently 100% of the time, and promotes teamwork within and across teams.
Presbyterian Healthcare Services is a not-for-profit healthcare system improving the health of patients, members, and communities in New Mexico. Founded in 1908, it is the state's largest private employer with nearly 14,000 employees, including over 1,600 providers and 4,700 nurses, serving more than one in three New Mexicans.
Serve as a liaison between operational stakeholders and IT to ensure business needs are effectively represented.
Support the ongoing operations, optimization, and enhancement of assigned Epic applications through workflow analysis and system design.
Collaborate with cross-functional teams to troubleshoot issues, test solutions, and implement system improvements.
The Wilshire Group is a boutique consulting firm in Los Angeles specializing in revenue cycle optimization and IT collaboration. With a team of experienced professionals, they have aided over 100 healthcare systems nationwide, emphasizing professionalism, efficiency, and adaptability.
Design information system products by analyzing user needs and preparing flow charts, models, and procedures.
Manage product architecture and provide consulting to ensure alignment with enterprise architecture.
Monitor current-state solution portfolio and recommend improvements for business-IT environment.
Orlando Health is a trusted healthcare organization that delivers professional and compassionate care through its hospitals, ERs, specialty institutes, and outpatient facilities. With over 27,000 team members, they foster a positive culture where all team members feel respected, supported, and valued.
Own the day-to-day functionality of the Radiant department, resolving tickets and keeping workflows running as intended.
Diagnose reported issues by analyzing workflows and data to identify root causes and contributing factors.
Build, test, and validate changes in Epic Radiant, support OpTime and Cardiology interface workqueues, and document requirements clearly.
Hummingbird partners with healthcare systems to transform patient access, enabling providers to focus on caring for patients. They are a team of experts obsessed with the connection between people, processes, and technology, and they create good jobs that attract and retain talent.
Works under general direction on system technology projects, developing system design and interface specifications to meet business needs.
Assists in coordination of user/IT groups to identify solutions, communicating designs to Programmer Analysts for implementation.
Develops training, testing, and security plans, coordinates with Account Analysts, and acts as liaison between Clients and IT.
Lucile Packard Children's Hospital Stanford provides world-renowned pediatric care using advanced technologies and family-centered approaches. The hospital supports its caregivers with continuing education and state-of-the-art facilities, fostering a caring and committed team culture.
Builds clear and intuitive analyses of data to convey information quickly.
Develops reports and analytical tools using Epic Reporting Workbench, Radar, Qlikview, Business Objects, and the Microsoft BI Stack.
Applies Agile principles to daily work.
We are a healthcare analytics organization dedicated to improving patient lives through data-driven insights. Our team fosters a culture of collaboration and sustainable maintenance.
Manage relationships with multiple managed service providers, ensuring adherence to SLAs, KPIs, and service-quality expectations.
Oversee day-to-day service delivery for revenue cycle applications, resolving escalations and driving continuous improvement.
Lead planning, implementation, and support of domain applications, ensuring alignment with governance, security, and compliance standards.
UnityPoint Health is a healthcare system providing revenue cycle management technology and services. They are recognized as a top workplace in healthcare by Becker's Healthcare and emphasize a culture of belonging, development, and competitive benefits.
Implement, optimize, and support the electronic medical record (EMR) system to meet healthcare provider needs.
Provide end-user support, training, and participate in on-call rotation for after-hours issues.
Collaborate with cross-functional teams on system configuration, data analysis, and compliance with regulatory standards like HIPAA.
ERC Pathlight is a leading provider of evidence-based treatment for eating disorders and mood, anxiety, and trauma-related conditions. Founded in 2008, the organization supports over 6,000 patients annually across multiple locations and virtual programming, with a mission-driven culture focused on compassion and innovation.
Analyze, design, implement, and maintain complex Epic Home Care systems to improve clinical care and patient management.
Lead complex initiatives, mentor team members, and ensure outstanding end-user support.
Manage multiple projects and collaborate with clinical and operational leaders.
Cincinnati Children's Hospital Medical Center is a leading pediatric healthcare organization dedicated to making children's health better. It is a top 10 children's hospital in the nation with over 15 years of recognition, employing thousands and consistently ranked among America's best large employers.
Develop and maintain training curricula for Epic applications and other software to support user understanding.
Build, test, and maintain the Epic training environment to meet workforce education needs.
Provide guidance and mentoring for credentialed trainers and collaborate with training and application build leadership.
Grady Health System is a leading public health system providing compassionate, patient-centered care to Atlanta and beyond for over 125 years. It is a large organization with a team of dedicated professionals committed to innovation, diversity, and collaboration.
Lead digital application strategies to improve patient outcomes and operational performance.
Oversee implementation, integration, and support of applications like Epic Ambulatory and Healthy Planet.
Manage budgets, vendor relationships, and ensure compliance with healthcare regulations like HIPAA.
Emory Healthcare is a leading healthcare system affiliated with Emory University, focused on providing comprehensive medical care and improving patient outcomes. It employs over 24,000 people and fosters a culture of support, ongoing mentorship, and leadership development.
Process and resolve insurance claims, denials, and appeals accurately and timely using Epic and other systems.
Verify patient insurance eligibility, update demographics, and communicate with payors to ensure proper coverage.
Analyze and correct claim issues, perform write-offs, and contribute to workflow improvements for optimal AR outcomes.
Exact Sciences helps change how the world prevents, detects and guides treatment for cancer. The company offers an inclusive culture, purpose-driven careers, and robust benefits.
Analyze Health IT programs, projects, and contract activities impacting the unit.
Support requirements analysis for modernization-related IT integrations and enterprise initiatives.
Translate stakeholder issues and requirements into technical recommendations and findings.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012, they employ 300+ people nationwide and focus on technology, creativity, and human-centered services.
Reverse engineer and document complex enterprise service bus workflows for a large healthcare platform with 150 Intersystems IRIS servers.
Define requirements for ETL processes and support deployment, testing, and administration of on-premises and cloud-hosted repositories.
Troubleshoot root cause of error conditions and provide analysis for Tier 3 support of HealthShare applications.
VetsEZ provides technology solutions for government clients, particularly the Veterans Administration. They foster a collaborative culture with a focus on remote work and professional development.