Maintain a professional and friendly attitude while communicating with customers via phone, web, and in-person.
Build relationships, resolve complaints, and provide prompt responses to ensure customer satisfaction.
Process orders, maintain records of interactions, and stay updated on company offerings.
Breeze Unlimited provides customer service solutions for businesses. The company size and culture are not specified in this posting, but the tone suggests a professional and customer-focused environment.
Act as first point of contact for prospective homebuyers, managing online and phone inquiries to qualify leads and schedule appointments.
Collaborate with marketing, sales, and operations teams to enhance customer experience and drive qualified traffic to communities.
Maintain accurate records in CRM and provide support for digital marketing initiatives and sales team efforts.
Sekisui House U.S. builds homes under brands like SHAWOOD and Richmond American, leveraging over 60 years of global experience. With 2.6 million homes built, they foster a culture of teamwork, health, and work-life balance.
Monitor all tickets, chats, and calls from assigned enterprise clients to ensure timely, accurate, and comprehensive support.
Serve as project manager for high-priority customer needs, coordinating resources across Customer Success, Development, and Product.
Collaborate with CS leadership to evaluate strategies and drive retention for enterprise customers.
Restaurant365 is a SaaS company that provides a cloud-based platform for accounting and back-office operations in the restaurant industry. The company focuses on empowering team members and fostering a culture of excellence and continuous improvement.
Manage a book of high-value Meal Program accounts with full accountability for retention and GMV protection.
Serve as the primary point of contact and strategic partner, building trusted relationships with account admins and stakeholders.
Conduct regular business reviews to align on goals, surface value, and identify opportunities to deepen relationships.
EzCater is a food tech platform for workplaces in the US, connecting organizations with over 125,000 restaurants nationwide for food management. As the #1 in its space, the company values a high-performing, innovative culture with passionate colleagues and opportunities for growth.
Manage and motivate a team of Technical Support Specialists handling inbound calls and emails on a 24/7 schedule.
Develop strategies to promote adherence to performance goals, create policies and SOPs, and assist in resolving complex customer issues.
Coordinate training sessions and ongoing development programs to enhance team skills and improve operational efficiency.
HungerRush is a leading provider of integrated restaurant solutions, offering its flagship HungerRush 360 cloud POS system to help operators manage their businesses. The company's size and culture are not detailed in this posting, but the role emphasizes continuous improvement and team development.
Handle inbound and outbound customer service calls for patient scheduling and general inquiries.
Document interactions using web-based technology and escalate issues as needed.
Collaborate with team members across departments to deliver VIP customer service.
ChenMed is a family-owned, physician-led organization transforming healthcare for seniors by providing superior primary care to moderate-to-low-income populations. The company is rapidly expanding and offers great compensation, comprehensive benefits, and career development opportunities.
You will manage customer accounts by monitoring payments and negotiating payment arrangements.
You will communicate with customers via phone and email to ensure timely payments and maintain relationships.
You will work within credit limit guidelines, approve orders, and maintain accurate records.
SanMar is a leading distributor of branded apparel and accessories, working with brands like Nike and The North Face. They have a large workforce across North America and a culture focused on family values and employee growth.
Manage day-to-day order processing tasks to ensure opportunities progress to revenue quickly, including CRM tool assistance and coaching sellers on gatekeeper checklists.
Partner with cross-functional teams (Sales, Finance, Customer Success) to identify and resolve bottlenecks in the quote-to-cash cycle.
Drive compliance with company policies and use data-driven analysis to improve order processes and support internal audits.
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together two industry leaders with unparalleled global reach, and operates in 100+ markets, covering more than 90% of the world's population.
Handle inbound call transfers from various sources to promote company products and sell discounted vacation packages.
Explain details and sales terms of vacation offers while determining guest eligibility for timeshare purchases.
Provide outstanding customer service and answer all questions effectively to meet or exceed expectations.
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company with a dynamic portfolio of resort and travel brands. The company has a global team dedicated to turning vacation inspiration into exceptional travel experiences, fostering an inclusive and growth-oriented culture.
Provide direct support to GE Appliances owners via high-volume inbound calls, focusing on sales and service.
Consistently meet defined sales performance metrics and KPIs by upselling products, services, warranties, and memberships.
Resolve owner issues through troubleshooting, concessions, and referrals using multiple Windows-based programs.
GE Appliances, a Haier company, is the fastest-growing appliance company in the U.S., making "good things, for life." Since 1990, Advanced Services Inc. (ASI) provides excellent customer service to GE Appliances consumers, with a culture of celebrating and rewarding employees.
Manage high-volume phone calls to qualify leads and book onsite meetings for customers.
Maintain clean CRM records for every call, outcome, and next step.
Analyze personal performance data to help scale the process and book 10x more meetings.
Wonderly builds an end-to-end AI business platform for service businesses like roofers and law firms, replacing multiple tools with one system. Backed by YC and Sam Altman with a $500M+ valuation and hundreds of thousands of users, it's a fast-paced environment for high performers.
Identify and develop strategic national account opportunities across foodservice segments.
Build and maintain senior-level relationships with customers and internal stakeholders.
Negotiate pricing, contracts, and trade programs to drive profitable growth.
Home Market Foods is a food manufacturing company specializing in fully cooked protein solutions for the foodservice industry. The company fosters a culture of collaboration and innovation, though specific employee count is not disclosed.
Schedule in-home consultations by contacting homeowners and discussing window and door needs.
Document and track all set appointments accurately per company standards.
Manage high volume of inbound and outbound calls while multitasking across multiple systems.
Renewal by Andersen, part of Andersen Windows, provides custom window and door replacement services. As the world's largest window and door brand, the company has a large workforce and a sales-driven culture with a focus on in-home consultations.
Use Salesforce.com to generate quotes, track opportunities, and process orders.
Promptly respond to internal and external inquiries, suggesting creative pricing solutions.
Serve as a liaison between customers, vendors, and GuidePoint sales executives to support new and renewal business.
GuidePoint Security provides trusted cybersecurity expertise, solutions, and services to help organizations minimize risk. Founded in 2011, the company has grown to over 1,200 employees and maintains a collaborative culture driven by core values.
Handle inbound calls, emails, and chats to address customer questions and concerns on products and services.
Manage large volumes of inbound calls while maintaining composure and accuracy.
Identify upsell and cross-sell opportunities and actively work to ensure customer satisfaction.
We provide outsourced customer service solutions for clients like J.W. Pepper, the largest US sheet music retailer. We value diversity and are committed to cultivating a professional, diverse workforce of all backgrounds.
Act as the first point of contact for customers via Phone, Email, and/or Chat, identifying and resolving issues while demonstrating strong customer service and sales skills.
Utilize technology tools and participate in training to stay current with best practices, and educate customers on products to maximize upsell and cross-sell opportunities.
Maintain accurate documentation of customer interactions and data, ensuring confidentiality and compliance with Contact Center guidelines.
Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing brands like Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet. It fosters a culture of meaningful work, constant learning, and inclusion, with core values that promote innovation and community.
Handle high-volume inbound customer calls, including refunds, payments, orders, and account analysis.
Actively participate in upselling by identifying customer needs and recommending relevant products.
Personalize each caller experience while maintaining a set schedule in a virtual work environment.
QVC Group is a live social shopping company with six leading retail brands: QVC, HSN, Ballard Designs, Frontgate, Grandin Road, and Garnet Hill. As a Fortune 500 company, they have team members across the U.S. and several countries, fostering an inspired and diverse culture.
Responds to incoming inquiries via phone, email, and web portal, providing accurate and timely customer service.
Works as part of a team to support service delivery and maintain strong customer relationships.
Adheres to regulations and procedures to ensure privacy and safety of employee and patient information.
Sutter Health is a healthcare organization providing medical services and support to patients and communities. They are a large employer with a focus on collaborative culture and employee empowerment.
Coordinate key sales cycle activities, including meetings, follow-ups, and action items for senior leadership.
Maintain accurate CRM records, track milestones, and prepare reports on sales progress and operational challenges.
Serve as a communication link across sales, operations, and cross-functional teams to ensure alignment and efficiency.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. They process personal data for recruitment and are committed to equal opportunity and a collaborative culture.