Own retention for a book of high-value Meal Program accounts, focusing on protecting GMV and reducing preventable churn.
Build strong, trusted relationships with customer admins and key stakeholders to ensure ongoing value and a smooth experience.
Proactively monitor churn signals, create retention plans, and partner cross-functionally to improve customer experience.
ezCater is the #1 food tech platform for workplaces in the US, making it easy for organizations to manage food needs and order from over 125,000 restaurants nationwide. The company values work/life harmony and offers a collaborative, high-performing environment with engaged and passionate colleagues.
Develop and execute strategic campaigns to increase marketplace customer retention and grow bookings through email, SMS, push notifications, and on-site messaging.
Design and optimize customer onboarding flows that accelerate adoption for new customers.
Analyze data from various sources to drive actionable insights and improve campaign effectiveness.
ezCater is the #1 food tech platform for workplaces in the US, enabling organizations to order food from over 125,000 restaurants. The company fosters a high-performing, collaborative culture with a focus on work/life harmony and innovation.
Own and manage a portfolio of restaurant partners to drive performance and operational reliability on the platform.
Analyze KPIs, identify trends, and collaborate cross-functionally with Sales, Logistics, and Customer Success to optimize operations.
Act as an ambassador for Sharebite's mission, visiting partners and client sites as needed to ensure smooth execution.
Sharebite is a food ordering platform that enables companies to feed their employees while donating meals to fight food insecurity. Recognized as a fast-growing company with a mission-driven culture, they have been featured on Inc. 5000 and Fast Company's Best Workplaces for Innovators.
Own and grow a book of existing high-value customer accounts, building strong relationships and driving retention.
Hit ambitious monthly revenue, unit, retention, and activity goals through consistent outbound outreach and pipeline management.
Lead discovery conversations with administrators to uncover needs, identify expansion opportunities, and close revenue.
Brightwheel provides a modern technology platform for early education, serving millions of educators and families daily. The company is a three-time Cloud 100 company backed by top investors and has a distributed, customer-focused team across all US time zones.
Drive revenue growth through upselling and cross-selling to existing strategic accounts.
Manage renewals, expand relationships, and lead complex sales cycles.
Partner with sales teams on account planning and white space analysis.
Atlassian builds software products to help teams collaborate and unleash their potential. They are a distributed-first company with a large global workforce, partnering with 82% of the Fortune 500.
Serve as a long-term strategic partner to restaurant clients, using data, insights, and execution to increase online orders, optimize operations, and unlock growth.
Maintain client records in Salesforce, develop proposals in Google Workspace, and analyze metrics like order trends and retention using data tools.
Act as a bridge between clients and internal teams, monitor market trends, and execute with a results-oriented mindset to drive measurable outcomes.
BeyondMenu helps 15,000 independent restaurants win with digital hospitality — SEO, online ordering, guest engagement, retention, and revenue-driving tools. They are a leading revenue partner for independent restaurants with a collaborative, high-performance, international team.
Own the full customer lifecycle for enterprise restaurant groups, from onboarding to long-term expansion.
Serve as a business consultant by analyzing performance data, shaping marketing strategy, and leading executive business reviews.
Drive retention and growth by proactively managing account health, identifying expansion opportunities, and leading upsell negotiations.
Owner is an AI-native system that helps local business owners succeed, starting with restaurants. The company has a team in the low hundreds with top talent from companies like Shopify and DoorDash, and is a remote-first, global organization.
Own and grow a portfolio of event organizer partnerships, serving as the primary point of contact and trusted adviser.
Lead partner onboarding, manage data workflows, and deliver audience insight reports including demographics and intent signals.
Identify expansion opportunities across events, renewals, and collaborations with sales to drive revenue growth.
Vendelux provides an AI-powered platform that helps companies discover, evaluate, and maximize the impact of events. Founded in 2021, this Series A SaaS company is backed by leading investors and brings experience from companies like Bain, ZoomInfo, and Airbnb.
Lead and scale a team of Strategic Account Executives to drive acquisition and growth within high-potential corporate accounts.
Own pipeline, forecasting, and Salesforce hygiene, coaching the team to hit targets and close complex deals.
Build repeatable systems for account planning and cross-functional collaboration to maximize customer value and retention.
EzCater is the #1 food tech platform for workplaces in the US, making it easy for organizations to manage food needs and order from over 125,000 restaurants nationwide. The company is a high-growth environment with a people-first sales culture, focusing on collaboration innovation and work/life harmony.
Lead end-to-end renewal strategies and negotiate complex enterprise agreements to protect and grow recurring revenue.
Build trusted executive relationships and serve as a strategic advisor on loyalty and marketing solutions.
Identify and close upsell opportunities while collaborating cross-functionally to maximize customer value.
PAR Technology Corporation provides restaurant technology solutions including POS, digital ordering, loyalty, and back-office software for over 100,000 restaurants in more than 110 countries. The company has been in business for over four decades and emphasizes a "Better Together" culture, fostering innovation and collaborative growth.
Manage customer relationships to retain revenue and generate additional revenue through strategic account planning.
Develop a strong pipeline and achieve annual sales and revenue retention targets by negotiating renewals and expansions.
Conduct quarterly value-based reviews with top customers and collaborate with internal teams to ensure a world-class customer experience.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions for Fortune 100 companies. They are a close-knit, globally dispersed team with a diverse and inclusive culture centered around great people practices and learning opportunities.
Act as main point of contact for client day-to-day communication and oversight
Craft agendas, host weekly meetings, and manage actions items for key accounts
Collaborate with cross-functional teams to communicate business initiatives and manage account performance.
Vetcove modernizes veterinary software and pet healthcare through a marketplace, ecommerce, and practice management platform. More than 25,000 hospitals rely on Vetcove daily, and it is a fast-growing, mission-driven company backed by Y Combinator and top venture investors.
Serve as a strategic partner and trusted advisor to key retail customers, helping them maximize value from the PAR Retail platform.
Drive growth and business outcomes by delivering data-driven insights and identifying opportunities to strengthen customer engagement.
Lead customer engagement and communication, facilitating meetings, strategic planning sessions, and quarterly business reviews.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. With a focus on innovation and a "Better Together" ethos, the company offers unified customer experience solutions and has thousands of employees globally.
Act as a strategic advisor to a portfolio of high-profile customers, managing the full customer lifecycle from onboarding to renewal.
Analyze engagement and performance data to identify risks, uncover growth opportunities, and drive data-informed customer strategies.
Partner cross-functionally with Sales, Product, Operations, and Marketing to deliver seamless customer experiences and support expansion.
EnGen provides an English upskilling platform for working adults, aiming to close the English proficiency gap for the 13 million adult English learners in the U.S. workforce. They have scaled to nearly 130,000 learners and partner with employers, government agencies, and community colleges, with reported outcomes including 94% of learners improving their English confidence.
Manage client lifecycle across enterprise accounts with a focus on retention and churn reduction.
Realize value by helping clients measure ROI and align with their internal success metrics.
Lead strategic client meetings and coordinate cross-functional teams to ensure unified value delivery.
Bazaarvoice creates smart shopping experiences by connecting brands and retailers with billions of consumers through user-generated content. Founded in 2005, we are headquartered in Austin, Texas with offices globally and have been recognized as a Great Place to Work in multiple countries.
Manage a portfolio of client accounts as the face of Modern Health for high-priority customers.
Build relationships with global stakeholders including Benefit Managers and HR Executives.
Drive engagement and retention by using data to make strategic recommendations.
Modern Health is a mental health benefits platform for employers, offering global access to one-on-one, group, and self-serve digital resources. The company is backed by investors like Kleiner Perkins and has raised over $170 million, achieving Unicorn status as the fastest entirely female-founded company in the U.S.
Develop and maintain strong relationships with accounts to drive growth and retention.
Meet and exceed sales goals by forging relationships with key decision makers.
Collaborate with internal teams to provide client support and identify expansion opportunities.
Instawork is an AI-powered labor marketplace connecting hourly professionals with businesses in food services, hospitality, and logistics. Backed by top investors like Benchmark and Spark Capital, the company serves over 7 million workers across 50+ markets and has been recognized as a top 10% fastest-growing company by Inc. 5000.
Onboard corporate clients by managing account setup, configuring structures, and ensuring smooth launches.
Act as primary client relationship orchestrator, driving cross-functional collaboration and contract renewals.
Identify upsell opportunities and provide consultative solutions to maximize account growth.
Sharebite is a food ordering platform for companies to feed employees while fighting food insecurity through meal donations. The company has donated over 15 million meals and has been recognized by Inc. Magazine, Fast Company, and Inc 5000.
Own a portfolio of strategic memberships and drive member satisfaction, retention, and revenue growth.
Manage contract renewals, negotiate terms, and identify cross-sell and upsell opportunities.
Coordinate cross-functionally with internal teams to deliver a high-touch member experience and resolve issues.
Health Evolution is a selective membership organization for chief executives and influential leaders in healthcare. The company hosts summits and peer networks, serving a membership of top healthcare leaders.
Manage and expand key customer accounts, including high growth technology, logistics, and fintech companies.
Develop and execute account strategy to deliver strong revenue, gross margin, and gross profit results.
Run highly consultative sales cycles with large customers, focusing on deep discovery and championing their needs.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.