The Head of Americas Client Services will lead and manage our client services division, overseeing a team of Regional Vice Presidents and an organization of 120+ professionals. This leader will be responsible for driving strategic initiatives focused on client satisfaction, driving their business performance and leading a high performing team across Americas.

As a Sr. Renewal Analyst, you'll play a crucial role in managing subscription renewals, optimizing retention rates, and fostering strong client relationships. You'll handle high-level customer escalations, terminations, contract disputes, and other issues that threaten customer retention, working tirelessly to drive them to resolution.

As a Strategic Account Manager, you will be the main business contact for restaurant owners in a defined region, reviewing reports and addressing concerns to ensure client satisfaction and retention, with the goal of contract renewals and upselling Rewards Network's value-added services to drive incremental revenue growth through merchant cash advances.

Drive client growth and engagement by managing the end-to-end client lifecycle for a growing portfolio of partnership customers. Lead and optimize implementation projects, cultivate strategic relationships, and deliver actionable insights to maximize client value and expansion. Champion customer needs to support growth and work collaboratively in a startup environment.

Support key relationships with partners, working with them to grow existing revenue streams, identify additional opportunities and see all initiatives through to execution. Deliver solutions based on conversion optimization best practices during new partner integrations and with existing partners. Identify growth opportunities and develop new and creative growth strategies.

As a Scaled Account Management Lead, you will manage key relationships with top creators while driving account management at scale, acting as a trusted advisor and scaling your expertise to maximize creator success on Patreon through various strategies.

Lead a team of Account Managers, guiding them to achieve and exceed renewal targets while expanding relationships within their accounts. Seeking a data-driven leader with strong management experience who is eager to grow the Account Management team and drive success. Drive customer outcomes by improving renewal rates and expanding revenue.

As a Senior Leader of Customer Success at Sprinto, define and execute the strategic vision for a global Customer Success organization, ensuring customers successfully adopt a net-new product category in a rapidly evolving industry, and drive revenue retention, customer advocacy, and scalable product adoption.

This role involves leading and mentoring a team of agronomists and sales professionals, driving sales growth, maintaining customer relationships, and ensuring that the team provides top-quality agronomic advice to farmers. The Regional Agronomy Lead plays a strategic role in ensuring the sales team meets revenue goals, while also focusing on product performance, client satisfaction, and employee development.

Proactively develop client relationships, drive revenue growth, and ensure an exceptional customer experience. This role involves handling inquiries, finding solutions, and collaborating across teams to enhance customer satisfaction. Secure renewals, upsells, and rate changes by understanding client needs, providing solutions, and negotiating effectively.