Support end-to-end operational workflows including project setup and data analysis. Partner with cross-functional leaders to drive operational accuracy and project success. Identify and document process improvements to enhance efficiency.
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As an Implementation Consultant, you will lead enterprise customers through the entire onboarding and implementation journey--starting post-sale and ending with a successful launch. You will serve as both a technical partner and strategic advisor to clients, helping them design scalable solutions, integrate Ada’s platform into their ecosystem, and realize value quickly. Implementation projects involve deploying Ada across messaging, email, and voice channels.
As an Analyst in Revenue Operations, you will partner with VPs across marketing, Product, and Revenue to understand how to acquire, onboard, and support our SMB clients through executing key processes & account routing logic and developing strategic initiatives to improve how we operate.
The Senior Implementation Consultant manages the end-to-end partner onboarding process of multiple implementations for medium to enterprise level customers, ensuring a smooth transition. Responsibilities include implementation project plan development, partnership communication, internal strategy and operations, and change management. This role focuses on driving results with clients, enhancing satisfaction and retention.
Streamline and scale operations across the customer lifecycle, focusing on operational excellence and data accuracy. You'll optimize handoffs, deliver insights to improve conversion, onboarding, and retention outcomes, and collaborate with various teams to align processes and enable seamless transitions from sales to customer success.
The Management Consultant role is a functional and technical expert consulting with corporations on their digital transformation journey powered by implementing ServiceNow’s Finance & Supply Chain solutions. This advisor will be the SME within ServiceNow Expert Services who provide product expertise, in partnership with ServiceNow Product Management. Consultation must be based on best practices with the goal of accelerating and driving customer business outcomes.
This role involves technical implementations, GA4 architecture, and multi-channel offline conversion tracking to deliver solutions within the Marketing Operations and Revenue Operations practice. The ideal candidate will have experience managing marketing automation and analytics environments. The role requires someone who can identify RevOps gaps, architect scalable solutions, and surface cross-sell and upsell opportunities.
Support the design, implementation, and monitoring of SOX IT General Controls (ITGCs) across applications, databases, operating systems, and cloud infrastructure. Partner with IT and business teams to ensure access management, change management, and IT operations controls are designed and operating effectively. Assist in scoping SOX systems based on risk assessments and materiality.
Looking for a strong generalist who thrives in fast-moving, ambiguous environments and enjoys bringing order to complexity. You’ll work across functions, manage external partners, and help build and run the systems that keep Metabase operating efficiently as we grow. This role will focus on our financial operations.