Act as the first point of contact for company clients.
Resolve complaints and prevent additional issues by improving processes.
Build & maintain a good relationship with assigned carriers based on trust and respect.
Bobtail aims to increase happiness by eliminating inefficiencies in the supply chain, envisioning a supply chain without friction, fraud, waste, and abuse. They value teams, collaboration, communication, iteration, experimentation, and mental health, encouraging a proactive and solutions-oriented approach.
Respond to customer inquiries through support platform, email, and chat in a timely manner.
Troubleshoot issues related to account setup, candidate workflows, interview configurations, and ATS integrations.
Help customers understand how to get the most out of HeyMilo's features.
HeyMilo is a rapidly growing AI recruiting platform in North America, backed by Silicon Valley investors and trusted by staffing agencies, BPOs, and Fortune 100 companies. They automate candidate engagement, eliminate fraud, accelerate screening, and help hiring teams make better decisions.
Helping customers in real-time via live chat (Intercom).
Testing product features and flagging bugs, usability issues, or workflow problems.
Solving problems quickly or escalating complex cases to Tier 2.
Search Atlas is a rapidly growing SEO software company and full-service digital agency that helps websites improve their Google performance. From Fortune 500 companies to Silicon Valley startups, our clients trust us to drive results, and they foster a healthy work-life balance and a collaborative, inclusive culture.
Master the Whippy platform, including AI agents, automations, integrations, and analytics.
Act as the primary point of contact and trusted advisor for your accounts.
Translate business requirements into scalable system and workflow designs.
Whippy is leading the way in AI powered business communication, helping companies replace manual workflows with intelligent AI agents across voice, chat, and messaging. They work closely with enterprise staffing and workforce organizations, embedding AI agents and automation directly into their ATS and CRM systems.