Remote Customer service Jobs · LATAM

• Facilitate high-level communications regarding software licensing and compliance.
• Conduct thorough research into case details, analyze usage patterns and record data.
• Manage compliance leads and employ negotiation tactics to resolve discrepancies.

Ruvixx specializes in intellectual property protection and software asset management. We act as strategic partners to global software providers, ensuring their technologies are used ethically and legally across the Latin American market.

• Create and configure hotel accounts in backend systems, ensuring accuracy and proper branding.
• Resolve Customer Operations tickets, including updates to registration cards, authorization forms, and messaging configurations.
• Support high-volume rollout initiatives (e.g., scheduling waves, configuration projects) and participate in special projects.

Canary Technologies is revolutionizing the hospitality industry with its AI-powered software, helping over 20,000 hoteliers in 100+ countries to work smarter and improve guest experience. It's recognized as a Deloitte Technology Fast 500™ company, backed by top Silicon Valley investors, fostering innovation.

• Manage inbound and outbound calls
• Resolve customer concerns effectively and efficiently
• Build sustainable relationships and trust with customer accounts through open and interactive communication

Wing is redefining the future of work for companies worldwide. They aim to be a one-stop shop for companies looking to build world-class teams & place their operations on autopilot.