Source Job

LATAM

  • Master the Whippy platform, including AI agents, automations, integrations, and analytics.
  • Act as the primary point of contact and trusted advisor for your accounts.
  • Translate business requirements into scalable system and workflow designs.

SaaS AI CRM ATS Customer Success

20 jobs similar to Customer Success Manager

Jobs ranked by similarity.

Latin America

  • Own post-sale delivery for enterprise customers.
  • Design and configure AI agents.
  • Drive high net revenue retention through trust and outcomes.

Whippy is transforming how companies engage with customers using intelligent AI Agents, and helps businesses replace manual workflows with scalable, intelligent systems. They work closely with enterprise staffing and workforce organizations. The company values long-term success, retention, and expansion.

US

  • Lead Customer Success Managers and set expectations for account ownership.
  • Coach CSMs on identifying churn risk and help them improve how they guide customers.
  • Ensure success plans and documentation are created and maintained while acting as escalation and support on key accounts.

Whippy is leading the way in AI powered business communication, helping companies replace manual workflows with intelligent AI agents across voice, chat, and messaging. They work closely with enterprise staffing and workforce organizations, embedding AI agents and automation directly into their ATS and CRM systems.

North America

  • The Customer Success Manager acts as an advocate for customers.
  • You will oversee a portfolio of customers to help them achieve business outcomes and foster adoption.
  • Ensure customers are technically healthy and obtain maximum value from their investment.

ServiceNow, founded in 2004, is a global market leader bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.

$44,199–$55,249/yr
North America

  • Lead the onboarding process and design journeys that create fast, repeatable wins
  • Monitor customer health scores and proactively address churn risks
  • Create and maintain help docs, templates, and internal resources that scale customer education

Revio is a high-growth, AI-powered sales CRM that turns social followers into paying customers. Its platform combines an AI copilot, AI sales coaching, and a secure CRM for DMs, processing over 300,000 messages monthly and expanding to new platforms.

Global

  • Partners directly with customers across Southern Europe to drive adoption of the ElevenLabs platform.
  • Administers onboarding and enablement tactics across multiple products, advising on best practices for deploying ElevenLabs across web, mobile, and backend systems.
  • Analyzes product usage and performance signals to identify friction points, unblock adoption, and help customers realize measurable value from the platform.

ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use their technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.

$200,000–$220,000/yr
US

  • Own onboarding for new customers (non-technical), in close partnership with Solutions
  • Lead success planning per account, aligned to customer goals and use cases
  • Serve as the primary conduit for customer feedback into Product

GGWP builds AI-powered systems that help games and online communities stay safe, healthy, and scalable. Our platform supports real-time moderation, sentiment and behavior analysis, and operational tooling used by leading studios and platforms worldwide.

Europe

  • Drive adoption of the audio AI platform across Southern Europe.
  • Analyze product usage and performance to identify and address issues.
  • Identify expansion opportunities and drive renewals and upsells.

Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Latin America Europe

  • Drive customer adoption of the platform and its tools across Western Europe.
  • Administer onboarding and enablement tactics while advising on best practices.
  • Analyze product usage and performance to identify and resolve friction points.

Jobgether is an AI-powered matching service helping candidates find jobs. They ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements.

Global

  • Build & Capture: Create and maintain websites, funnels, landing pages, forms, and calendars; Ensure lead capture systems are optimized and conversion-ready.
  • Communicate & Nurture: Send emails, SMS, voicemail drops, and social messages via campaigns and sequences; Manage broadcasts, follow-ups, and lead-nurturing workflows.
  • CRM & Pipeline Management: Organize contacts and conversations inside GoHighLevel; Track leads, move deals through pipelines, and manage opportunities; Ensure timely follow-ups and clean CRM data.

North America Canada

  • Support territory strategy and planning to improve vertical agreement.
  • Support customers to envision the value of a digital transformation.
  • Coach AEs, ADRs, ACE with foundational specialty solution area knowledge.

ServiceNow is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They offer an intelligent cloud-based platform that connects people, systems, and processes to empower organizations, fostering smarter, faster, and better ways to work.

Latin America

  • Design, develop, and deploy automation workflows that reduce manual effort and improve accuracy across back-office functions.
  • Apply artificial intelligence, machine learning, and modern automation tools to solve complex operational challenges and unlock new efficiencies.
  • Collaborate with Client Operations, Finance, People, and other G&A teams to identify automation opportunities, gather requirements, and deliver solutions.

Engine is transforming business travel into something personalized, rewarding, and simple. They are building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place and more than 20,000 companies already rely on Engine.

Canada

  • Lead discovery sessions with enterprise customers to understand business processes, operations, workflows, KPIs, and constraints.
  • Identify automation opportunities and design agentic orchestration strategies using Netomi’s AI platform.
  • Build detailed solution blueprints — workflows, data exchanges, escalation logic, guardrails, analytics, and agent lifecycle design.

Netomi is the leading agentic AI platform for enterprise customer experience. They work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey.

North America

  • Own agent outcomes for strategic accounts end-to-end.
  • Deploy AI agents, drive automation rates, identify what's blocking progress, then build the platform fix
  • Work directly with enterprise CX leaders to design AI transformation roadmaps that you'll help execute

Siena is creating an operating system of AI agents that learn, remember, and act across every customer touchpoint. They are a small, distributed team that punches way above their weight; building leverage into everything they do.

LATAM

  • Design and deliver end-to-end Power Platform solutions.
  • Architect and deploy Copilot Studio agents embedded into real workflows.
  • Build governance frameworks that scale.

Nimble Gravity solves hard problems and believe the right data can transform and propel growth for any organization. They are a team of outdoor enthusiasts, adrenaline seekers, and experienced growth hackers.

$100,000–$150,000/yr
Global

  • Own Arbi, Athena, and Aurora demos end to end.
  • Partner with Sales to align demo strategy to buyer pain points.
  • Lead training sessions, onboarding calls, office hours, and enablement initiatives.

Neuroscale is building the AI recruiting operating system, one unified platform for your entire talent organization, from first touch to hired. They are backed by top operators and investors, and they’re growing fast with momentum fueled by blue-chip partners and programs.

$76,575–$97,720/yr
Canada Unlimited PTO

  • Act as the primary point of contact for clients, addressing questions, providing guidance, and ensuring a seamless partnership experience.
  • Own and manage a book of business, ensuring each client achieves measurable outcomes tied to their ACX goals.
  • Partner with clients to deploy, scale, and mature their ACX programs using Ada’s ACX Framework as a blueprint for success.

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands and is backed with over $250M in funding.

Canada

  • Own a roadmap that increases customer value, raises quality, and removes friction across Presence.
  • Turn ambiguous problems into a sharp plans with clear value, scope, milestones, and metrics.
  • Define and analyze success metrics to understand if your bets are paying off and guide future work

Luxury Presence is a growth platform for agents providing websites, marketing tools, and Presence® CRM, an AI relationship engine. Founded in 2016 by a Stanford Business School alum, they've grown to a global team and ranked on the Inc. 5000 fastest-growing companies list.

South America

  • Convert stream of inbound leads into new clients
  • Find new sales opportunities through web/phone hunting
  • Maintain and expand database of prospects on CRM

Auric is disrupting the payments industry by eliminating fees associated with accepting credit cards through flat dollar programs. They value diversity and treat all employees based on merit, qualifications, competence, and talent, without discrimination.

LATAM

  • Work with ServiceNow partners to produce new business.
  • Ensure our partners help provide successful projects to customers.
  • Support joint sales pursuit activities to guide field interlock resulting in "Sourced" NNACV.

ServiceNow's intelligent, cloud-based platform seamlessly connects people, systems, and processes to empower organizations. With over 8,100 customers, including 85% of the Fortune 500®, they are a global market leader, bringing innovative AI-enhanced technology.

$206,000–$276,000/yr
US

  • Drive the vision and roadmap for a Customer Service and Operations Platform.
  • Lead the discovery and implementation of process improvements and automation opportunities.
  • Identify high-impact use cases for generative and predictive AI.

EzCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. They provide flexible and scalable solutions and also enables companies to manage their food spend in a single, customizable platform.