As a (Senior) Customer Success Manager, you will be at the heart of TradeLink and manage a diverse set of customers to take their logistic processes to the next level - logistics collaboration. The prevailing business priority is the customers’ successful adoption and productive use of our solution. You will have the unique opportunity to actively shape the future of logistics.

The Customer Outcomes Principal Success Architect will develop C-level executive relationships and relationship management across customer accounts. The objective is to improve Customer Outcomes at these accounts, leading to customer's product adoption and value realization. The candidate will become a trusted advisor to C-level client leaders and facilitate customer success from strategic planning functions.