Own onboarding end-to-end, from kickoff through technical setup including SSO and SCIM provisioning.
Drive technical integrations by helping customers enrich their identity data with our intelligence.
Drive adoption and retention, monitor account health, and present to executives in QBRs.
VanishID is a cybersecurity company that offers privacy services to protect executives, employees, and their families against a wide range of cyber and physical threats. We are a growing remote-first company dedicated to redefining privacy and trust on the internet.
Act as the primary point of contact for advanced technical support and product-related inquiries, providing exceptional service through email and live calls.
Troubleshoot and resolve complex technical issues involving APIs, SAML, SSO, integrations, and data connectors, collaborating with product and engineering teams.
Develop and maintain technical documentation, conduct training sessions, and continuously improve the support process.
Auto Integrate makes leased vehicle maintenance frictionless for millions of customers in the USA and Canada. We are a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader.
Guide school systems through SSO setup, domain verification, and account provisioning.
Support Google Workspace and Microsoft 365/Entra ID integrations and troubleshoot authentication issues.
Act as technical point of contact for State partnership rollouts and create localized setup resources.
Canva is an online visual communication platform that empowers people to design anything from presentations to posters. It is a global, diverse team that values creativity, inclusivity, and flexibility, with a culture that supports meaningful impact and growth.
Provide first-line customer support and troubleshooting for the CORE product suite, managing support channels and resolving technical issues.
Conduct video calls to guide users, train them on platform features, and promote self-service resources.
Collaborate with engineering and product teams to escalate bugs, document issues, and improve workflows.
PeopleGrove provides technology solutions for higher education, focusing on experiential learning and mentorship. With over 100 professionals across the US and India, the company fosters a mission-driven, collaborative, and innovative culture.