Remote Customer service Jobs · Scheduling

Job listings

  • Serve as a liaison between OHSU providers and patients, scheduling clinic visits and ancillary procedures while managing referrals and authorizations.
  • Handle high-volume incoming calls, faxes, and mail, ensuring prompt and professional communication with patients and referring providers.
  • Verify patient insurance eligibility, process prior authorizations, and follow up on denied claims to ensure smooth care coordination.

OHSU is Oregon's only public academic health center, providing patient care, research, and education. As Portland's largest employer, it fosters a multicultural and anti-racist workplace.

  • Schedule, track, and coordinate patient appointments and process community care consults using required systems.
  • Validate patient data, screen inquiries, and communicate with providers on community care rules.
  • Support quality customer service and follow scheduling, referral, privacy, and compliance standards.

International SOS Government Medical Services delivers healthcare, medical assistance, and emergency response worldwide, supporting organizational safety and workforce wellbeing. Founded in 1984 with operations across over 90 countries, the company emphasizes a commitment to operational readiness and compliance with federal programs.

  • Manage hearing calendars, coordinate scheduling with clients and court reporters, and ensure accurate updates.
  • Serve as primary contact for client scheduling inquiries and communications via phone and email.
  • Maintain records in scheduling systems, monitor inboxes, and assist with administrative and special projects.

eScribers is the leader in court reporting and transcription services for courts and government agencies across the US, UK, and Ireland. The company is private equity backed, growing rapidly worldwide, with offices in Phoenix, Virginia, Maryland, London, Dublin, and Israel, and values professionalism, innovative thinking, and collaboration.

$45,000–$65,000/yr

  • Respond to client inquiries regarding travel services, scheduling, and reservations.
  • Coordinate travel details and provide clear updates, confirmations, and follow-ups.
  • Maintain accurate records and ensure a consistent, positive client experience.

This company provides travel coordination and support services for clients. They foster a supportive, remote team culture with structured onboarding and growth opportunities.

US 5w PTO

  • Give superior customer service over the phone and work behind the scenes on a computer.
  • Schedule appointments, perform insurance verification, and route calls to correct personnel.
  • Multitask from multiple electronic clinical programs and websites in a fast-paced environment.

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon, dedicated to providing exceptional patient care. With over 35 locations, the company fosters a culture of community, accountability, respect, empathy, integrity, and service excellence.

$40,000–$70,000/yr

  • Coordinate travel schedules, reservations, and timing logistics.
  • Assist with organizing travel plans based on client preferences and availability.
  • Review and verify scheduling details to ensure accuracy.

Aisles & Abroad is a travel coordination company that helps organize travel plans for clients. The company operates with a remote team and values dependability, proactive work, and attention to detail.

  • Run our clinics daily, including clinician scheduling, appointment triage, and operational workflows across UK, South African, and US clinics.
  • Be the first responder for members, triaging and responding across Intercom, Slack, email, and the Vira Member Zone inbox.
  • Assist with clinical governance, compliance workflows, utilisation tracking, US credentialing, payer eligibility, and chart audits.

Vira Health is a women's healthcare technology company providing virtual clinical care, educational resources, and support across fertility, hormonal health, pregnancy, parenting, perimenopause, menopause, and family health. We operate globally, with a remote-first team united by a shared commitment to improving health outcomes for women and families worldwide.

  • Manage day-to-day administrative and customer service operations for a growing HVAC company, including answering calls, responding to emails, and scheduling appointments.
  • Coordinate technician schedules, dispatch operations, and route planning using Housecall Pro, while balancing workload distribution and supporting parts ordering.
  • Support workflow documentation, operational efficiency improvements, and transition from founder-dependent to system-driven processes.

$26–$30/hr

  • Serve as primary contact for Continuous Care clients, managing caregiver schedules and urgent coverage needs.
  • Respond to call-outs and disruptions in real time, matching caregivers based on personality and skillset.
  • Handle client concerns and service recovery with professionalism while collaborating with recruiting and leadership.

Tandem Care is a home care agency that provides continuous care services, including 24/7 coverage, to seniors. They are a growing organization with a collaborative team environment and clear systems.

$45,000–$65,000/yr

  • Provide support for vacation planning and reservation requests.
  • Communicate professionally with clients via email, phone, and online platforms.
  • Maintain accurate client records and documentation in internal systems.

A company that provides remote vacation coordination and booking assistance services for clients. It is a structured and supportive team environment with training and resources provided.