Serve as the initial point of contact for patients, handling scheduling and phone inquiries.
Use EPIC system to schedule, reschedule, and cancel appointments efficiently.
Provide exceptional customer service, resolving patient complaints and ensuring positive experiences.
CommUnityCare Health Centers provides patient-centered care to communities, focusing on coordination and access. They emphasize diversity, collaboration, and a supportive work culture for staff.
Answer calls from new patients and call back signups quickly to set the tone for care.
Listen empathetically, learn about patient health and goals, and explain Mira Mace's services in plain language.
Confirm Medicare coverage, book first doctor visits, and follow up persistently while documenting accurately.
Mira Mace is a venture-backed company helping Medicare patients navigate healthcare with clarity and confidence. They are a small, mission-driven team focused on technology and patient-centered care.
Conduct up to 7 virtual Welcome Visits per day, assessing needs and educating members on services.
Coordinate with Maternity Navigators and clinical specialists for smooth care transitions.
Maintain rigorous data accuracy across platforms like Athena, logging interactions and tracking onboarding progress.
Nadia Care is a healthcare company that reimagines maternity care for underserved communities, providing support and resources for expectant mothers. They are a growing startup focused on collaboration, empathy, and resilience, offering a comprehensive benefits package to their remote team.
Coordinate patient care by creating initial treatment schedules and adjusting appointments with creative problem-solving.
Provide prompt, kind, and thorough support to patients and families via calls and emails addressing questions and concerns.
Support the care team by managing administrative tasks like rescheduling, medical record requests, and patient transitions.
InStride Health delivers specialty anxiety and OCD care for children, teens, and young adults by combining research-backed clinical care with innovative technology. The company is a mission-driven, fully virtual team with core values of heart, smart work, humility, and community, dedicated to expanding access to insurance-based care.
Provides high-quality customer service to patients and providers, managing high-volume phone calls, scheduling, and managed care authorizations.
Processes referrals, verifies insurance, and prepares materials for clinic visits and ancillary procedures.
Triages and documents patient calls in EPIC, communicates with providers, and handles administrative tasks to support the Pediatric Neurology practice.
OHSU is Oregon's only public academic health center, providing patient care, leading research, and training health care professionals. As Portland's largest employer, it offers opportunities to learn and advance across a system of hospitals and clinics.