Own technical execution for assigned rollout waves / site groups
Act as primary escalation for troubleshooting and blocker removal
Mentor/guide engineers and ensure adherence to change/control processes
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. They help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Support core network engineering deliverables tied to branch-site deployments and refresh activities
Configure, validate, and troubleshoot core routing/switching components supporting branch connectivity
Partner with leads and wireless/Cradlepoint resources to ensure end-to-end network readiness
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Execute network refresh tasks, including hardware/software upgrades and configuration updates.
Perform pre-checks/post-checks, validation testing, and issue remediation.
Troubleshoot routing/switching incidents related to refresh activities.
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Configure and support Cradlepoint routers for branch connectivity use cases.
Troubleshoot connectivity issues (LTE/5G, routing, tunnel/VPN as applicable, device health).
Support deployment readiness, implementation steps, and post-deployment validation.
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. They help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Lead and mentor a team responsible for managing and maintaining the company's IT infrastructure.
Collaborate with cross-functional teams to define IT strategies, roadmaps, and solutions aligned with business objectives.
Develop and implement IT policies, procedures, and standards to ensure security, availability, and performance of IT systems
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, they help enterprises deliver on the promise of digital transformation. At AHEAD, they prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.
Collaborate with specialist teams to develop and execute the company's technology, security, and AI strategy.
Oversee all IT operations including Helpdesk/Service Desk, Systems Operations, Infrastructure/Network Operations, and End-user Computing/Device Management.
Lead incident, problem, and change management processes, ensuring timely resolution of issues and minimal business disruption.
GuidePoint Security provides cybersecurity expertise, solutions, and services to help organizations make decisions and minimize risk. They have over 1,200 employees and have established strategic partnerships with security vendors, serving as a trusted advisor to more than 6,200 customers.