Provide exceptional customer service for technical support via phone, e-mail and online requests.
Represent the customer to ensure serviceability and product quality, and track, prioritize, resolve, and incorporate issues into product releases.
Assist customers in the installation and deployment of Keeper’s software products, and track and monitor all support cases to ensure timely resolution and follow-up.
Keeper Security is a cybersecurity software company that protects organizations and people in over 150 countries. They are a pioneer of zero-knowledge and zero-trust security that is built for any IT environment providing an AI-enabled, cloud-native platform that protects users, devices, and infrastructure from cyber attacks.
Lead incident response as Incident Commander, coordinating teams, communications, and service restoration
Produce executive-level incident reports, run RCAs, and drive continuous improvement
Enforce change management and risk assessment for production changes
Truelogic is a leading provider of nearshore staff augmentation services headquartered in New York, delivering top-tier technology solutions to companies of all sizes. Their team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects.
Provide in-depth analysis and technical support of applications.
Maintain system integrity by researching and installing application patches.
Monitor system performance and recommend improvements for efficiency.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Provide technical support and troubleshoot radiology IT systems, including RIS, PACS, and vendor neutral archives (VNA).
Work with radiologists, technologists, and IT teams to resolve issues and optimize workflows while ensuring seamless system integration.
Participate in disaster recovery planning and backup solutions for radiology IT environments, maintaining accurate documentation.
Intelerad believes in clear paths to healthcare answers, streamlining information flow and simplifying complex processes within medical imaging. With nearly 800 employees across four countries, they empower healthcare organizations worldwide with speed, scalability, and simplicity to enhance performance and improve patient outcomes.
Oversee the operation and maintenance of the trading systems, guaranteeing continuity and stability in the production trading environment.
Develop automation tools to streamline operational processes, reducing overhead and enhancing efficiency.
Triage, prioritize and troubleshoot complex network and systems issues, ranging from low-level hardware to in-house software applications.
They connect talented candidates with top companies, focusing on IT and technology roles. Their culture emphasizes teamwork and continuous integration and test-driven development.