Provide comprehensive support for the internal IT operations. The IT Manager will address IT Service Desk challenges and ensure the seamless operation of critical IT systems. This role is pivotal in maintaining and enhancing our IT infrastructure to support our growing business needs.
Job listings
The IT Infrastructure Systems Administrator will be responsible for systems administration for all internal IT compute and storage consumption across Quest, including data center infrastructure, physical infrastructure, and OS compliance. This role involves case management, operational reporting, and collaboration with IT Infrastructure teams to achieve shared goals.
Provide Technical Support to Quest customers, focusing on migrations (mail, Teams, SharePoint) in an enterprise setting. Troubleshoot customers’ issues by being able to recreate in support lab environments and by diagnosing potentially complex issues, effectively communicating solutions to customers. Maintain a personal queue of ongoing customer issues until resolution.
$50,000–$60,000
USD/year
The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles. Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc.
$95,000–$105,000
USD/year
We are seeking a skilled Microsoft Office 365 Administrator to join our IT team responsible for the configuration, management, and support of Office 365 services, including InTune, Entra, Teams, SharePoint, Compliance, and Security. This role is crucial in ensuring that security and compliance controls are implemented and monitored on an ongoing basis and supporting the deployment of devices across the organization.