Own the administration, reliability, and operational maturity of Omada’s Zendesk platform.
Partner closely with Member Services leadership and operations teams to translate service workflows.
Work with stakeholders to prioritize Zendesk enhancements and operational improvements.
Omada Health inspires and engages people in lifelong health, one step at a time. They have certified as a Great Place to Work, carefully hiring talent and actively seeking diversity, building an inclusive culture where differences are celebrated and leveraged to inform decisions.
Conduct workshops to understand customer needs and translate them into detailed design specifications.
Configure the Quiq platform, including setting up messaging channels, routing rules, and integrations.
Provide guidance to customers on optimizing the Quiq platform for maximum impact.
Quiq is an equal opportunity employer that provides messaging platforms. They foster a welcoming and supportive culture where individuals feel connected and valued at work.
Implement Automations via Okta, Slack, and or Workato.
Respond to employee helpdesk requests, troubleshooting and/or suggesting workarounds or alternatives.
Work on various projects - for example: software & hardware audits, new software testing & deployment, aligning employee groups across different software packages.
Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. They have more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. They are also guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all.
Own and operate core IT, SaaS, devices, and access controls, ensuring systems are secure and scalable.
Partner with the AI Governance team to enable the safe use of AI tools, ensuring policies are applied.
Design, deploy, and maintain enterprise-grade AI agents and workflows, automating processes and unlocking productivity.
ASG is a group of market-leading SaaS software companies, serving industries from behavioral health to transportation to childcare. They believe in the power of people and data to grow organizations, sharing knowledge and resources across businesses for growth.
Oversee all technical aspects of the company including Software Development, Machine Learning, Dev Ops & Infrastructure, Support Engineers, and Product Management.
Build new products and enhance our SaaS software solutions.
Help move the team further in the direction of AI development by getting hands-on and showing the way.
Gaggle is a student safety solution that helps prevent bullying, school violence, and suicide. They have about 160 full-time, fully remote employees and are privately owned with no outside investors, allowing them to prioritize the needs of students and schools.
Lead the evaluation, integration, and optimization of third-party AI tools and internal delivery systems.
Transform how 1,000+ consultants work by bringing best-in-class external technologies to the delivery ecosystem.
Identify external tools, manage internal systems, and design integrations with the methodology and ServiceNow platform.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Own internal IT operations, including access management, device provisioning, and employee support
Maintain and control access rights across all company systems
Build and manage company asset and software registries
Kiefer Tech, the technology arm of Kiefer, delivers AI, robotics, and enterprise solutions across Greece and the EU. They build sovereign AI infrastructure that keeps data within EU borders, respects privacy, and delivers tangible business impact in a fast-growing AI product environment.
Serve as first line support for internal IT issues.
Provision and configure laptops, peripherals, and mobile devices.
Track software licenses and subscriptions to ensure accurate counts and compliance.
Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in healthcare, cyber, and national security. United by a shared sense of duty, they are developing powerful tools and solutions to address our Nation’s most pressing problems.
Administer and configure NetSuite and Zuora Revenue to support GitLab business processes.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With over 50 million registered users, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange, allowing team members to reach their full potential.
Serve as the front line of IT support for the Form Health team, helping our remote workforce stay productive, connected, and secure.
Own and triage Form’s IT Help Desk queue, serving as the first point of contact for incoming issues, requests, and support needs.
Contribute to broader Corporate Systems and IT initiatives that strengthen Form Health’s security, compliance, and overall employee experience.
Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team.