Manage all incoming payment disputes and chargebacks across platforms like Stripe, PayPal, and Authorize.net.
Lead, coach, and develop the disputes team, creating SOPs and improving workflows.
Analyze dispute trends, partner with departments to reduce preventable disputes, and track key metrics.
Circle of Greatness helps entrepreneurs and business leaders scale through coaching, events, sales systems, AI, and marketing strategies. The company fosters a collaborative, high-performance culture focused on excellence, integrity, and accountability.
Own engagement access setup and governance, ensuring every new engagement has full system access before kickoff.
Coordinate cross-service-line operations and recruiting, keeping hiring moving against committed timelines.
Build and maintain SOPs, process documentation, and handoff workflows that survive without you in the room.
Cloud Accountant Staffing provides financial backbone services for ambitious consumer brands, combining strategy consulting rigor with Big Four precision. It is a fast-growing firm with a culture of ownership, continuous learning, and innovation.
Manage payment disputes and chargeback cases from initial notification through resolution, including preparing evidence packages for payment processors.
Coordinate with Customer Support, Pharmacy, Clinical Operations, and Finance to resolve payment-related issues.
Investigate failed payments, duplicate charges, subscription billing issues, and refund requests, and recommend process improvements to reduce chargebacks.
LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. We are an early-stage company that moves quickly, operates with limited layers, and expects high ownership from every team member.
Coordinate production schedules and track deliverables across multiple AI content accounts.
Own and maintain the studio's Notion workspace, including documentation, trackers, and knowledge base.
Support team coordination, onboarding, and cross-functional communication to keep operations running smoothly.
Vocal Media operates an AI Studio that produces AI-generated social video at scale across topics like reproductive health, climate, finance, politics, and culture. The company is committed to diversity and equity, and offers a small, fast-moving team environment.