Own the end-to-end implementation project for PetDesk customers, ensuring a seamless onboarding experience.
Use a customer success-based conversation approach to educate customers on improving processes and saving time.
Conduct comprehensive training sessions to effectively teach customers how to use PetDesk's software features.
PetDesk provides client communication software for veterinary clinics to communicate with pet owners. The company is a remote-first employer with a personable, consultative culture and values delivering exceptional customer experiences.
Own customer programs from kickoff through launch, managing milestones, risks, and deliverables.
Coordinate onboarding, adoption, support, and value reviews to drive customer outcomes.
Collaborate with Product, Engineering, Sales, Operations, and experts to resolve issues and improve delivery.
Ting Data Products delivers data products and interfaces that help utilities and public-sector customers turn electrical-grid data into actionable insights. It is a growing, collaborative data-products business with a culture of teamwork.
Lead the functional implementation workstream for enterprise SaaS deployments from kickoff to go-live, managing timelines, risks, and cross-functional coordination.
Facilitate discovery and requirements workshops to translate customer business processes into scalable configuration plans including workflows and permissions.
Partner with technical consultants and support training, UAT, and go-live readiness to ensure successful customer outcomes.
Itron provides intelligent infrastructure solutions that help utilities and cities manage energy, water, and city services. With over 5,000 global employees and a publicly traded status (ITRI), the company fosters an inclusive culture and commitment to employee growth.
Build trust with customers through regular engagement cadences during implementation.
Guide growth by creating plans that outline customer goals and track progress.
Advocate for customers by communicating needs to cross-functional teams.
Fieldguide is building software to automate assurance and audit work for cybersecurity, privacy, and financial audit, enabling trust between businesses. As a remote-first company with top investors, the team is inclusive, driven, and supportive, valuing diversity and mutual growth.
Manage 40+ concurrent customer implementations from handoff to launch.
Coordinate cross-functional teams and maintain clear customer communication throughout the implementation lifecycle.
Leverage AI tools and automation to improve productivity and portfolio accuracy.
We are a SaaS company focused on delivering successful customer implementations through disciplined project management. Our culture emphasizes proactive communication, operational discipline, and practical problem-solving in a fully remote environment.
Lead large-scale implementation and migration initiatives for healthcare solutions.
Develop enterprise implementation strategies, governance models, and scalable operating frameworks.
Drive cross-functional collaboration across technology, operations, finance, legal, and client teams.
They are a healthcare solutions company focused on delivering complex healthcare solutions to clients. They are a purpose-driven organization with an inclusive workplace culture.