- Own the end-to-end customer journey across evaluation services.
- Define and execute product strategies that improve onboarding and overall satisfaction.
- Build and maintain a roadmap focused on acquisition conversion, retention, and customer success.
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Analyze and document business and system requirements in collaboration with stakeholders. Translate requirements into user stories, process flows, and acceptance criteria. Facilitate requirement workshops, stakeholder interviews, and gap analysis.
As the Product Manager for Matching, you will find the best ways to connect data points, such as connecting a person to their medical and digital activities. Manage the backlog for your engineering team. Design and evaluate success metrics such as quality, stability and efficiency.