Lead regulatory-related product initiatives and receivables registration flows in Brazil. Ensure that the Payment Institution complies with the evolving requirements of the Brazilian Central Bank (BACEN) and other regulators. Own the roadmap for regulatory compliance and receivables registration (SRR).
Define and communicate a clear product vision and strategy for the Bonzo CRM platform, ensuring alignment with business objectives and market opportunities.
Define and maintain a comprehensive product roadmap for the CRM platform, prioritizing features and enhancements based on customer needs, market trends, and business goals.
Lead cross-functional teams, including UX, engineering, marketing, and operations, to deliver high-quality CRM solutions.
The Technical CoE AI Program Manager (TPM) drives execution of complex, cross-functional programs that enable autonomous, AI Agent-first implementations at enterprise scale. This role ensures delivery excellence by orchestrating CoE execution, planning, governance, and risk management across engineering, platform, and product BUs, as well as customer delivery teams & external partners (GSI, LLM). The TPM establishes operating rhythms, manages dependencies, and provides decision clarity to accelerate the adoption of autonomous solutions while maintaining operating governance, compliance and executive alignment.
Own the critical "Pre-Swipe" Experience - the defining moments between a user saying "yes" to the card and making their first purchase. Define the long-term strategy for Card Activation and New User Experience. You will own the roadmap for taking a user from "Interested" to "Ready to Transact," bridging the gap between digital provisioning and physical card unboxing. Manage the end-to-end checkout and activation funnel. You will ruthlessly eliminate friction, optimizing for speed, clarity, and delight, ensuring our drop-off rates are industry-leading lows.
Lead the strategic development and execution of our core personalization and growth experiences across Headspace offerings.
Own the roadmap for foundational personalization systems, elevate search and discovery, and set our global languages and localization strategy.
Drive organic growth inside and outside the app through SEO/ASO, lifecycle and in-product activation, conversion funnel optimization, and content merchandising.