Hire, onboard, coach, and develop a team of Technical Account Managers
Oversee technical relationships for Monte Carlo’s largest enterprise customers, ensuring strong onboarding, adoption, and long-term success
Partner with Product and Engineering to bring customer insights into roadmap prioritization and product strategy
Monte Carlo helps businesses rely on data + AI for competitive advantage, reliability has become a non-negotiable. They support some of the world's most prestigious companies to deliver trustworthy data + AI at scale and are backed by Accel, Redpoint Ventures, and Salesforce Ventures.
Drive customer outcomes, deep technical adoption, and long-term success across segments.
Shape how technical post-sale engagement scales, ensure consistency and quality across teams, and directly influence retention.
1Password is building the foundation for a safe, productive digital future. They ensure every identity is authentic, every application sign-in is secure, and every device is trusted. They are one of the most loved brands in cybersecurity with over 180,000 businesses trusting them.
You will lead a team of Implementation Managers who are instrumental in helping customers onboard with Hightouch.
You will be accountable for the quality, consistency, and predictability of customer implementations.
This is a hands-on leadership role that combines people management with deep technical expertise.
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. The team focuses on making a meaningful impact for their customers and approaches challenges with first-principles thinking.
Work with strategic and enterprise ClickHouse users, customers, and prospects.
Provide architectural, technical, and migration guidance and assistance.
Ownership and oversight of L3 Support Cases and Escalations.
ClickHouse is a real-time analytics company that leads the market in data warehousing, observability, and AI workloads. They have over 3,000 customers and their ARR has grown over 250 percent year over year. Company's sustained, accelerating momentum was recently validated by a $400M Series D financing round.
Define and champion the charter, engagement model, and responsibilities of the US TPM team
Recruit, develop, and retain high-performing TPMs with strong technical and customer leadership capabilities
Serve as the senior escalation point for complex customer launches and major customer incidents.
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. They value high-performing creative individuals who dig into problems and opportunities and emphasize an environment of teaching and learning.
Serve as the primary technical point of contact for Stainless's most strategic customers
Build and maintain strong relationships with technical stakeholders at customer organizations
Investigate, triage, and resolve complex technical issues, coordinating across engineering, product, and support teams
Stainless is a fast-growing tech startup building the future of APIs, with customers including industry leaders like OpenAI, Anthropic, and Cloudflare. They have raised over $35 million from a16z, Sequoia, and founders/C-levels from Stripe, Datadog, Segment, Linear, and more, and have a team of ~60 expecting to double in the next ~9 to 12 months.
Build a team culture of customer value, high performance and accountability.
Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota.
Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions.
Vanta's mission is to help businesses earn and prove trust by continuously monitoring and verifying security. They are a company promoting better security practices with a kind and talented team. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.
Support Implementation and Onboarding team members in EMEA by providing coaching and guidance to achieve individual and team goals.
Drive overall strategy and execution for the function in EMEA which includes teams like Technical Account Management, Project Management, Customer Training, and Solutions Architecture.
Build and lead teams, including coaching, performance development, and feedback in a post-sale implementation and onboarding environment.
1Password is building the foundation for a safe, productive digital future by innovating the market-leading enterprise password manager and pioneering Extended Access Management. They have surpassed $400M in ARR and have over 180,000 businesses trusting their products.
Lead, mentor, and grow a team of Technical Program Managers.
Own and drive end-to-end delivery of complex, multi-disciplinary technical programs.
Provide technical insight to ensure program decisions are feasible, scalable, and aligned with modern best practices.
Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. Onebrief operates as an all-remote company, and their team spans veterans from all forces and global organizations, and technologists from leading-edge software companies.
Lead enterprise clients through infrastructure challenges.
Ensure operational excellence across Mirantis platforms.
Act as a trusted technical advisor to client engineering teams.
Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure. They empower platform engineering teams to deliver composable, production-ready developer platforms.