Monitor system alerts and respond promptly to issues during assigned shifts.
Follow established troubleshooting protocols and execute actions based on flowcharts.
Maintain detailed logs and escalate issues to senior engineering staff as needed.
Mainspring Energy manufactures and delivers fuel-flexible, low-emissions local power solutions that rapidly add new capacity and deliver reliable, affordable, and sustainable electric power. The company began commercial shipments of its Mainspring Linear Generators in 2020 and today has hundreds of megawatts in advanced development and field operations for leading Fortune 500 companies, data centers, and utilities.
Oversee safe, reliable, and commercially effective operations of utility-scale Battery Energy Storage Systems (BESS) across a regional portfolio.
Lead multidisciplinary teams, manage preventive and corrective maintenance, vendor performance, and 24/7 emergency response.
Analyze SCADA, EMS, BMS, and operational data to improve reliability, manage battery health, warranties, and ensure regulatory compliance.
Jobgether is an AI-powered job-matching platform that connects candidates with remote and hybrid roles. The hiring partner is an energy infrastructure company focused on utility-scale battery storage, emphasizing safety, reliability, and operational excellence across multidisciplinary teams.
Serve as primary technical point of contact for assigned clients, reviewing service reports and providing expertise on weekly calls.
Investigate site issues, manage service tickets, and coordinate with field partners for asset performance.
Own the technical aspect of the Commercial BESS program including sales support, pricing, and operational implementation.
Omnidian is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. We are a certified B Corp headquartered in Seattle, WA, building a more sustainable future through passionate teams and innovative technology.
Monitor and control operational requests and tickets, ensuring accurate tracking throughout their lifecycle.
Follow up with responsible teams to obtain updates and resolve pending items against deadlines.
Communicate and collaborate across teams to facilitate resolution of requests and maintain organized records.
The company provides IT and security services, operating a Network Operations Center (NOC) to monitor and manage operational requests. They are hiring for a fully remote role and offer a supportive, inclusive culture with benefits for employees.
Own real-time support queue monitoring, staffing coverage, and ticket flow to prevent backlogs.
Write and maintain SOPs and Confluence documentation for support processes and best practices.
Act as the go-to SME, coach the team, handle escalations, and jump on tickets when needed.
O.R. TRAX is a healthcare SaaS company that automates vendor management and surgical scheduling for hospitals and ambulatory surgery centers. The company is fast-growing and execution-driven, supporting hundreds of hospitals with zero-hardware deployment and enterprise-scale reliability.
Own and execute recurring administrative event workflows, including TRFs, courier scheduling, and PHI dispatch.
Act as the operational liaison between Events, Logistics, and external partners to ensure SLA compliance.
Provide on-the-ground support at high-volume events and troubleshoot logistical issues in real time.
GRAIL is a healthcare company focused on early cancer detection through innovative blood testing. They operate with a remote-first, collaborative culture, emphasizing operational excellence and teamwork.
Independently support and troubleshoot end-user hardware, applications, and connectivity issues across multiple locations.
Maintain and support server environments, network equipment, and retail technologies, including PoS systems and IoT devices.
Travel up to 40% to provide on-site support, participate in on-call rotations, and contribute to infrastructure projects.
Green Thumb is a cannabis company that cultivates, manufactures, and retails cannabis products across the U.S. They are a growing organization that values operational excellence and teamwork, with a focus on supporting retail, manufacturing, and distribution locations.
Provide phone, remote, and desk-side technical support for network connectivity.
Monitor GSA infrastructure using SolarWinds and document work in ServiceNow.
Troubleshoot network systems and coordinate with onsite staff and vendors.
Empower AI provides AI solutions for federal government agencies, leveraging decades of experience in Health, Defense, and Civilian missions. Headquartered in Reston, Va., it is recognized as a 2024 Military Friendly Employer.
Monitor partner performance against key metrics and investigate deviations to ensure SLA adherence.
Build and maintain scorecards and dashboards for real-time and historical visibility into partner health.
Support dispute, credit, and escalation workflows with data-driven analysis and cross-functional collaboration.
Super.com is a high-growth tech company that helps maximize lives for customers and employees. We care about our people, take career progression seriously, and offer a remote-first culture.