Serve as the first point of contact for residents, vendors, and property teams, providing professional support via phone, email, and online channels.
Coordinate and track service requests from start to finish, schedule appointments, and ensure timely follow-up with internal teams and suppliers.
Maintain accurate records, perform data entry, and support administrative tasks while complying with company policies and data privacy standards.
Thrive Communities LLC is a property management partner delivering exceptional results for clients and enhancing resident quality of life. They foster great service, collaboration, and professional growth in an inclusive environment.
Run end-to-end onboarding, renewal, and integration workflows for certified vendors, tracking milestones and escalating issues.
Support vendor billing, fee reconciliation, and performance reporting while partnering with Finance and BizOps.
Serve as day-to-day vendor contact, maintain documentation, and drive process improvements across teams.
Applied Systems is an insurance technology company that builds cloud software and AI-powered solutions for agencies and brokers worldwide. With over 40 years of experience, the company fosters a people-first culture built on trust, inclusion, and growth.
Manage property maintenance requests and work orders from intake to completion.
Communicate clearly with tenants, property managers, and vendors to schedule and resolve issues.
Use AppFolio to maintain real-time logs and audit vendor invoices.
Assist World is a staffing agency that hires virtual assistants for clients. They are a remote-first team offering a flexible work culture with bonuses and no time trackers.
Design and deliver engaging training programs for property management platforms like Yardi, RealPage, and Entrata.
Evaluate training effectiveness and maintain LMS records to continuously improve learning outcomes.
Partner with Systems and Operations teams to align training initiatives with business goals and support system rollouts.
Asset Living is a third-party property management firm that builds thriving communities nationwide. Founded in 1986, this fast-growing company fosters a collaborative culture of diverse talent and shared leadership.
Order and manage property preservation on properties serviced by LoanCare clients, including bids and vendor oversight.
Monitor vacant and damaged properties to ensure vendor actions meet agency or investor guidelines and coordinate evictions and HUD claims.
Assist junior specialists, prepare management reports, and support hazard claims and property securing processes.
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, and homeowners. Backed by Fidelity National Financial, it subservices over 1.8 million loans and fosters a culture of integrity, innovation, and collaboration.
Serve as a professional and responsive point of contact for clients and prospective clients.
Coordinate collection, organization, and tracking of client information and supporting documents.
Manage multiple priorities while maintaining accuracy, responsiveness, and attention to detail.
GPARENCY is a commercial real estate finance and technology company focused on improving transparency and access in commercial real estate financing. It offers a remote, collaborative work environment centered on communication, accountability, and professional growth.
Support CRM and inbox administration for a Vancouver-based B2B brokerage and consulting client.
Conduct detailed business-development research on grants, RFPs, and procurement opportunities.
Organize SharePoint documents and maintain accurate records for the team.
20four7VA is a staffing company that connects global clients with remote virtual assistants and independent contractors. It offers contractors a vibrant community, free training, and dedicated support.
Lead Pie's Claims Vendor Management program, focusing on managed care vendors and contract negotiations.
Oversee vendor performance, billing audits, and compliance across legal, investigative, and technology vendors.
Drive strategic initiatives including RFP processes, sunset programs, and cost savings across claims vendor portfolios.
Pie Insurance empowers small businesses to thrive by making commercial insurance affordable and as easy as pie through technology. They are a diverse team of builders, dreamers, and entrepreneurs guided by core values and operating principles.
Attentively listen to customers and drive root-cause resolution with strong follow-through.
Navigate complex organizations and communicate effectively from leasing staff to C-Suite.
Partner with internal teams to develop processes and systems that enhance efficiency and customer experience.
RealPage provides property management software and solutions for the multifamily real estate industry. The company is large, with a culture focused on innovation and customer success, and offers a competitive benefits package.
Own the human-in-the-loop layer of HUD's customer operations across data suppliers and buyers.
Build trust and resolve contract, onboarding, and platform blockers by working with internal owners.
Turn recurring customer issues and feedback into better processes and lightweight systems.
HUD builds reliable, fair, and open infrastructure for AI data, making data valuable for creators and trustworthy for labs. The company is a fast-growing team of ~25 researchers, engineers, and operators backed by $16M from top VCs and YC (W25).
Provide administrative and customer service support to a Property Management team managing student accommodation, short-term rentals, and residential portfolios across Australia.
Act as first point of contact for tenants, guests, contractors, and landlords, managing maintenance requests, bookings, and communications.
Maintain records, update property management software, and support reporting and finance tasks.
Insure Connect Services (ICS) services the needs of international brokers and insurance firms, connecting experienced professionals with opportunities in the brokering and insurance sectors. They build and maintain a diverse, pre-qualified talent pool to present to clients swiftly and efficiently.
Manage the agency owner's inbox, calendar, and administrative tasks with attention to detail.
Prepare manual reports from internal systems and maintain trackers for leads and follow-ups.
Learn and support workflows across CRM tools while documenting processes and SOPs.
Scale Army Careers provides remote executive support staffing for U.S.-based clients. This contractor role supports an established insurance agency with an 18-person team and a long-standing market presence.
Own the onboarding lifecycle for multifamily real estate partners, from sales handoff through first 90 days post-launch.
Coordinate technical setup, data migration, and integrations with property management systems like Yardi and AppFolio.
Align Sales, Client Success, Field Operations, and Product to ensure fast time-to-value and strong adoption.
Fetch is a PropTech company that provides a platform for multifamily real estate partners to improve property operations, resident retention, and portfolio performance. The company is a growing, remote-friendly team that values customer-centric leadership, process improvement, and a flexible work culture.
Provide customer support to nonprofits, schools, and libraries across multiple channels and work each issue through resolution.
Onboard new accounts, train customers on products and services, and process orders and account transactions.
Document workflows in CRM, track key metrics, and prepare reports for the Senior Manager of Operations.
Mission Telecom is a nonprofit wireless broadband provider and grantmaking foundation that partners with nonprofits, schools, and libraries to close the digital divide. The company fosters an environment of innovation, collaboration, and purpose-driven work.
Conduct compliance reviews, monitoring, and testing across regulatory obligations.
Review and investigate potential compliance issues, document findings, and escalate as needed.
Support vendor compliance, customer due diligence, and AI governance programs.
April is an embedded, year-round tax platform that brings real-time tax intelligence into the platforms people already use. The company's AI-powered engine and API-first infrastructure serve complex tax situations, with a culture emphasizing ownership, judgment, and professionalism.
Maintain accurate operational databases, account records, and documentation in accordance with procedures.
Manage assigned work queues, set up agreements, and draft professional consumer correspondence.
Collaborate with stakeholders and vendors, ensuring compliance, confidentiality, and escalation of issues.
CCMR3 specializes in debt recovery solutions with a focus on empathy, integrity, and ethical conduct. The company is a leading firm in the industry, fostering a dynamic, collaborative culture that values teamwork and results-driven performance.