Optimize and expand an existing custom ServiceNow ITSM application, improving performance, usability, and adding templates, reporting, and dashboards.
Drive development execution by managing update sets, deployments, and collaborating across development, production, and client teams to ensure faster turnaround.
Build a scalable, integrated system by connecting ServiceNow with facilities platforms like CMMS and BUILDER SMS, while owning client communication and documentation.
Design and Development of the complex IT systems/applications
Analysis of the requirements and communication with internal stakeholders
Use agreed programing language or tools to develop automation solutions
Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006. They have grown to be the second largest employer in the eastern part of the country with more than 3900 employees. Their goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.
Design, develop, and deploy solutions utilizing the ServiceNow platform, working with a collaborative team to lead, mentor, and ensure quality delivery.
Work with customer service owners, process owners, and service delivery groups, participating in demos and meetings in a professional and courteous manner.
Serve as a subject matter expert on the ServiceNow platform with strong experience designing, developing, and deploying integrations with external third-party tools.
AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation, analytics, and software delivery. It prioritizes a culture of belonging where all perspectives are valued and creates spaces for empowerment and change.
Recommending and delivering solutions that meet customer needs.
Preparing and executing workshops to promote process standardization and efficiencies.
Providing advisory and Implementation services and solutions, including platform configuration and training.
Advizex, a Myriad360 company, brings together over 50 years of innovation and client commitment. With deep, real-world experience across healthcare, education, government, manufacturing, and retail, Advizex delivers IT solutions that solve meaningful business challenges across infrastructure, cloud, cybersecurity, automation, and AI.
Designs, develops, configures, and enhances TSA's ServiceNow platform supporting approximately 80,000 users.
Implements core ITSM processes and ITOM capabilities to provide visibility into its hybrid infrastructure.
Supports platform health and continuous improvement by managing instance upgrades, plugin administration, and performance tuning.
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. They focus on end-to-end managed IT services and support public sector agencies and commercial enterprises around the globe, being recognized as a Top Workplace committed to delivering secure and cost-effective solutions.
Serve as the technical expert in optimizing and leveraging ServiceNow best practices with a strong focus on configuration versus customization.
Support the engagements efforts such as specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, for these specific solutions and domains
Advise customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Configuring ServiceNow Platform based on leading practices to provide a solution that achieves customer outcomes.
Participating in workshops with customers to assess current processes and establish future-state processes.
Designing and delivering ServiceNow solutions with a technical architecture designed for long-term success.
Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Founded in 2020 and headquartered in Redwood City, California, Veza is now part of the ServiceNow family, with the acquisition closing in March 2026.
Develop ServiceNow user interfaces, portals, and dashboards
Design front-end components integrated with ServiceNow workflows
Customize ServiceNow UI and user experiences
CTP is a privately held small business based in Herndon, VA. They provide program management services for government and private clients and deliver technical assistance programs in over 80 countries around the world.
Be a functional subject matter expert on the delivery of the ServiceNow platform and applications implementation consulting engagements.
Drive process definition, improvement, reengineering, and gap analysis of current vs. future processes.
Identify areas of business process improvement (efficiency, effectiveness, and experience) and recommended solutions that detail requirements, ensuring the proposed solutions meet needs expectations, balancing requirements and process best practice.
Sigital is a ServiceNow Premier Partner whose mission is to help organizations align their IT Services and Operations Management strategies with their business and service delivery needs. They are a fast-growing professional services business.
Own and maintain the ServiceNow product backlog for Managed Services.
Translate business requirements into clear user stories and acceptance criteria.
Stay current on ServiceNow releases, features, and roadmap changes.
Trace3 provides technology solutions and consulting services. They employ more than 1,200 people all over the United States and their culture embodies the spirit of a startup with the advantage of a scalable business.
Works closely with stakeholders to drive project delivery and ensure the adoption of Sakon’s technical and functional solution(s).
Identifies, tracks and manages program level risks, activities, and issues creating client and partner score cards and project status reports.
Leads and manages end-to-end integrations Projects with ServiceNow and related enterprise systems.
Sakon delivers mobility software solutions and services to domestic and global clients. They focus on client projects delivered as defined within agreed to contracts.
Plan and execute System Administrative tasks related to ServiceNow ITOM platform operations.
Manage and maintain CMDB data quality, CI lifecycle, and data governance in alignment with ITIL v4 guidelines and federal standards.
Configure and maintain MID Servers, Service Graph Connectors, and REST/SOAP API integrations.
They are a dynamic community of experts fully committed to advancing their customers' missions, fostering professional growth, and making a positive impact on their communities. They are a close community of experts that pride themselves on creating an environment defined by teamwork, dedication, and excellence.
Educate others about the ServiceNow platform by creating white papers and other materials that can be shared with our ServiceNow community.
Be the technical expert on the ServiceNow platform, while advising customers on leveraging configurations vs. Customizations.
Support the engagements efforts for Manufacturing-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Manage IT projects involving ServiceNow implementations and upgrades.
Plan and execute project tasks, understanding ServiceNow platform capabilities.
Collaborate with stakeholders to gather requirements and provide project updates.
Talentus Global is a US company with a strong presence in LATAM and across 20 countries around the world. They offer near-shore BPO services including smart-sourcing, dedicated teams, managed IT services, software outsourcing, and ERP & CRM solutions.
Own and maintain CoE standards, configuration policies, and naming conventions specific to the ServiceNow CRM platform.
Participate in solution design reviews for new CSM, SOM, FSM and Industry Solution requirements, ensuring proposed configurations follow low-code-first principles and adhere to CoE architectural standards.
Design and deliver role-based training programs for ServiceNow CRM end users, covering agent workspaces in CSM, sales workflows in SOM, and dispatch and scheduling in FSM.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Gather and analyze business requirements from stakeholders
Translate business needs into ServiceNow AI-based solutions
Identify opportunities for process automation using AI
They are a fast-growing technology-driven organization focused on delivering digital transformation solutions to global clients. Their expertise lies in leveraging platforms like ServiceNow along with emerging technologies such as Artificial Intelligence (AI) and automation.