Source Job

$105,000–$115,000/yr
US 3w PTO

  • Recommending and delivering solutions that meet customer needs.
  • Preparing and executing workshops to promote process standardization and efficiencies.
  • Providing advisory and Implementation services and solutions, including platform configuration and training.

ServiceNow ITSM ITOM Agile ITIL

20 jobs similar to ServiceNow Engagement Manager

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$95,000–$122,500/yr
US

  • Designs business-focused solutions in ServiceNow to ensure systems meet requirements.
  • Partners with Business Analysts, ServiceNow Administrators, and Developers to produce technical specifications.
  • Leads or participates in discovery calls and workshops as a ServiceNow subject matter expert to identify business needs.

Connection guides the connection between people and technology. They have a team with a multitude of backgrounds, experiences, and perspectives, which drives them to innovate and create technology solutions that stand apart from the crowd.

$80,000–$111,000/yr
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  • Own and maintain the ServiceNow product backlog for Managed Services.
  • Translate business requirements into clear user stories and acceptance criteria.
  • Stay current on ServiceNow releases, features, and roadmap changes.

Trace3 provides technology solutions and consulting services. They employ more than 1,200 people all over the United States and their culture embodies the spirit of a startup with the advantage of a scalable business.

US

  • Perform implementation, administration, configuration, and/or development with ServiceNow ITSM application suite.
  • Design, develop, configure, and customize ServiceNow applications and services; deliver new functionality across applications.
  • Manage and perform SMS development activities, supporting the entire development lifecycle; apply SDLC and DevOps principles.

TekSynap is a fast-growing high-tech company that understands the pace of technology and the need for a comprehensive information management environment. They aim to nimbly utilize information technology to meet the business needs of their Federal Government customers.

US

  • Lead project teams to deploy solutions on the ServiceNow platform
  • Architect and design complex solutions
  • Create written deliverables for project documentation

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$81,499–$138,549/yr
US

  • Develop, configure, and enhance ServiceNow applications in alignment with business objectives.
  • Stay current with ServiceNow products and industry trends to drive innovation.
  • Conduct technical assessments and provide recommendations for improving existing ServiceNow implementations.

ICF is a global advisory and technology services provider that combines expertise with technology to help clients solve complex challenges. With approximately 9,000 employees, they bring together diverse specialists to navigate change for public and private sector clients.

Global

  • Design, develop, and maintain solutions on the ServiceNow platform.
  • Take ownership of ServiceNow platform functionality, ensuring scalability and stability.
  • Implement and enhance incident management, risk, and operational resilience workflows.

Smart Working believes your job should feel right every day and welcomes you into a genuine community that values your growth and well-being. They break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles.

$125,000–$175,000/yr
North America 4w PTO

  • Lead discovery workshops to understand service strategy, goals, challenges, constraints, and success criteria.
  • Translate business needs into ITIL-aligned service designs, value streams, roadmaps, and blueprints.
  • Act as solution owner throughout delivery, ensuring continuity between design intent and execution.

Valiantys is a global Atlassian Platinum Solution Partner that helps organizations work better through scalable, people-centered solutions. Their teams work at the intersection of strategy and delivery, partnering closely with customers to translate complex business challenges into clear, actionable solutions built on best practices and leading platforms.

North America

  • Educate others about the ServiceNow platform by creating white papers and other materials that can be shared with our ServiceNow community.
  • Be the technical expert on the ServiceNow platform, while advising customers on leveraging configurations vs. Customizations.
  • Support the engagements efforts for Manufacturing-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

$80,000–$128,000/yr
US

  • Engage in platform administration, configuration, and development.
  • Deliver value in a large, complex fast-paced environment.
  • Support, administration, configuration, and development to meet customer needs.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe. They deliver trusted, highly differentiated solutions and technologies to protect our nation and allies, operating at the critical nexus between traditional and nontraditional threats.

North America

  • Translate business requirements into technical designs and working configurations.
  • Configure and implement workflows across lead-to-cash, CPQ/CLM, order management, customer service, field service, industry solutions, and AI agent use cases.
  • Act as a trusted advisor on configuration vs. customization, ensuring platform best practices.

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America

  • Convince customers to use the ServiceNow IT Asset Management & Enterprise Asset Management suite.
  • Inspire innovation and provide guidance on the future of ITAM & EAM solutions.
  • Create and share best practices and content to educate colleagues and help customers realize value faster.

ServiceNow is a global market leader providing AI-enhanced technology. Their cloud-based platform connects people, systems, and processes to empower organizations. They have over 8,100 customers, including 85% of the Fortune 500® and are dedicated to making the world work better.

US

  • Serve as the key technical resource leading the configuration, development, support, and maintenance of the ServiceNow implementation.
  • Develop enterprise business solutions for our customers that leverage ITIL processes and best practices.
  • Analyze and document business processes and systems.

NetImpact Strategies Inc. has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. They solve complex problems with innovation and agility to create meaningful, transformative, and enduring change.

US

  • Serves to design and oversee technical solutions that are leveraged for clients.
  • Project ownership-responsible for driving projects to successful completion.
  • Leads/Coordinate development team efforts, including providing constructive feedback and driving solutioning conversations.

Sigital is a ServiceNow Premier Partner. They help organizations align their IT Services and Operations Management strategy with their businesses and service delivery needs.

Europe

  • Engage with stakeholders to understand their goals and challenges, providing expert advice.
  • Design end-to-end solutions using ServiceNow Industry products that align with business requirements.
  • Proactively analyze the current state and identify new options for improving ways of working.

ServiceNow is a global market leader in cloud computing, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

US

  • Lead onboarding and implementation processes, managing timelines and deliverables to meet customer objectives.
  • Define success criteria and provide tailored recommendations to drive platform adoption, engagement, and ROI.
  • Build and maintain strong relationships with key stakeholders and administrators to drive satisfaction, loyalty, and long-term success.

Espresa delivers a global and all-in-one personal benefits platform for HR and people teams. With a focus on Lifestyle Spending Accounts (LSAs) and solutions focused on wellbeing, recognition, and community, Espresa powers Great Places to Work®.

US

  • Convince customers to take advantage of the ServiceNow IT Operations Management suite.
  • Inspire with an innovative mindset providing guidance on the future of our ITOM solutions.
  • Take a leading role in creation and sharing of best practices and content.

ServiceNow, founded in 2004, is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations.

North America Canada

  • Consulting with customers and configuring ServiceNow Integrations based on configuration best practices.
  • Designing and implementing integrations between ServiceNow and third-party software platforms.
  • Delivering transformative integration architectures that support AI solutions on the platform.

ServiceNow began in San Diego, California in 2004 with a vision to transform work. Today, they are a global market leader, providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes.

$130,000–$140,000/yr
US

  • Ensure successful delivery of Managed Service solutions, including onboarding new clients and managing existing clients.
  • Work with clients to ensure key performance items within Managed Service Agreements meet or exceed expectations.
  • Coordinate regularly scheduled meetings with customers to deliver monthly reporting metrics and address concerns.

Trace3 is a leading Transformative IT Authority, providing technology solutions and consulting services to clients. They empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate and employ more than 1,200 people all over the United States.

$84,075–$130,350/yr
North America Canada

  • Design customer journeys for the AI Experience through personalized demos, tailored workshops, and value metrics across specific industries and use cases.
  • Create and validate outside-in discovery and facilitate high-impact workshops that showcase the native AI Experience capabilities of the ServiceNow platform.
  • Design, configure and deliver tailored demonstrations aligned with industry use cases and customer priorities.

ServiceNow provides innovative AI-enhanced technology that connects people, systems, and processes to empower organizations. With over 8,100 customers, including 85% of the Fortune 500®, they strive to make the world work better for everyone.

Europe

  • Translates government requirements into compelling ServiceNow solutions.
  • Builds trust with public sector teams and stakeholders.
  • Develops product-specific solutions to achieve sales goals.

ServiceNow, founded in 2004, provides AI-enhanced technology. They are a global market leader with over 8,100 customers and 85% of the Fortune 500® using their cloud-based platform to connect people, systems, and processes.