Source Job

$125,000–$175,000/yr
North America 4w PTO

  • Lead discovery workshops to understand service strategy, goals, challenges, constraints, and success criteria.
  • Translate business needs into ITIL-aligned service designs, value streams, roadmaps, and blueprints.
  • Act as solution owner throughout delivery, ensuring continuity between design intent and execution.

ITSM ITIL ServiceNow

20 jobs similar to Sr Solution Consultant - ITSM

Jobs ranked by similarity.

Canada

  • Lead business analysis and process consulting for core ITSM capabilities.
  • Facilitate workshops and stakeholder interviews to document current-state processes.
  • Align process design to ITIL principles and ServiceNow leading practices.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

North America

  • Lead discovery workshops to determine customers' challenges
  • Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences
  • Build and configure end-to-end demo flows that showcase AI-enhanced self-service, automation, and insight.

ServiceNow is a global market leader that brings innovative AI-enhanced technology. They serve over 8,100 customers to connect people, systems, and processes, empowering organizations to find smarter ways to work. ServiceNow's intelligent cloud-based platform seamlessly connects, making work better for everyone.

Hungary

  • Play a key role in ServiceNow implementation projects, focusing on ITSM and Request Management.
  • Be responsible for the functional and technical design of ServiceNow ITSM solutions.
  • Conduct workshops, consult with clients, provide training, and present solutions to various stakeholder groups.

Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, is considered the most attractive employer in Hungary in 2025 according to Randstad's research. With over 5300 employees, they provide IT and telecommunications services to hundreds of corporate clients in Germany and other European countries.

Europe

  • Lead the design and implementation of end-to-end ServiceNow solutions.
  • Collaborate with stakeholders to define the architectural vision and roadmap.
  • Provide technical leadership and mentorship to development teams.

Jobgether is a platform that connects job seekers with companies. They use AI-powered matching to ensure applications are reviewed quickly and fairly.

US

  • Lead the enterprise architecture, design strategy, and platform governance for our ServiceNow ecosystem.
  • Drive best practices, guiding project delivery teams, and ensuring we continuously leverage the full potential of the ServiceNow platform.
  • Translate complex business needs into robust technical designs while aligning to platform guardrails and enterprise architecture standards.

Western Digital's vision is to power global innovation and push the boundaries of technology. They offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers. They are a key partner to some of the largest and highest-growth organizations in the world.

North America

  • Convince customers to use the ServiceNow IT Asset Management & Enterprise Asset Management suite.
  • Inspire innovation and provide guidance on the future of ITAM & EAM solutions.
  • Create and share best practices and content to educate colleagues and help customers realize value faster.

ServiceNow is a global market leader providing AI-enhanced technology. Their cloud-based platform connects people, systems, and processes to empower organizations. They have over 8,100 customers, including 85% of the Fortune 500® and are dedicated to making the world work better.

Germany

  • Analyze existing IT and operational processes.
  • Design target architectures (ITOM, CMDB, CSDM, Asset Management).
  • Advise clients strategically on platform & process design.

Devoteam is an international technology-independent consulting company with over 30 years of experience and more than 11,000 tech and business leaders worldwide, focusing on digital strategy, platform technologies, cybersecurity, and enterprise transformation. They are a strategic partner for leading cloud and service providers like AWS, Google Cloud, Microsoft, Salesforce, SAP, and ServiceNow.

Europe Unlimited PTO

  • Partner with Account Executives to develop winning account strategies and drive technical win plans.
  • Own the technical relationship with prospects from initial discovery through solution design and close.
  • Deliver compelling product demonstrations tailored to customer use cases and personas.

ScienceLogic is redefining IT operations for the modern enterprise, empowering organizations to achieve Autonomic IT where systems are self-healing and seamlessly aligned with business outcomes. They help enterprises gain unified visibility across hybrid and multi-cloud environments and automate workflows.

$165,500–$289,600/yr
North America

  • Lead business architecture mapping for post sales functions.
  • Conduct ongoing discovery sessions with practitioners, leaders, and end users to understand their current processes.
  • Translate business needs into detailed, structured requirements for the CSP technical teams.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations. Join them as they pursue their purpose to make the world work better for everyone.

Latin America

  • Configure ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform).
  • Participate in workshops, assess current processes, and establish future-state processes.
  • Design and deliver ServiceNow solutions with a technical architecture.

ServiceNow began transforming work in San Diego, California in 2004. Today, they are a global market leader, bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to empower organizations.

$11,413–$13,594/mo
Romania 5w PTO

  • Own and improve the ITIL-aligned Problem Management process.
  • Lead RCA sessions using structured methods (5 Whys, Fishbone, Fault Tree).
  • Coordinate with Support, Application, Infrastructure, Developers, and Service Providers.

Eurofins Scientific is an international life sciences company, providing analytical testing services across multiple industries, ensuring safety and sustainability. With approximately 63,000 staff in over 950 laboratories across 60 countries, they maintain a decentralized and entrepreneurial network.

$106,650–$150,000/yr
North America Canada

  • Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across non-profit industries.
  • Lead discovery workshops to determine customers' challenges. Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences to align our solution with customer needs.
  • Build and configure end-to-end demo flows that showcase AI-enhanced self-service, automation, and insight.

ServiceNow started in 2004 with the idea to transform work. It is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes.

US 26w maternity 13w paternity

  • Lead early-stage discovery workshops to surface client needs and process gaps.
  • Configure and implement monday.com solutions including boards, workflows, automations, dashboards, and integrations.
  • Deliver Atlassian implementations including installations, upgrades, migrations, and custom configuration for Jira, Confluence, Bitbucket, and associated tools.

The Adaptavist Group is a global family of companies with a common goal of helping businesses be better through teamwork, technology, and processes. They specialize in delivering enterprise software, tailored solutions, and quality services across technology ecosystems like Atlassian, AWS, Slack, GitLab, and monday.com.

Global

  • Own and contribute to the development, configuration, and optimisation of the ServiceNow platform
  • Design and implement ServiceNow solutions that support ITSM and wider enterprise workflows
  • Collaborate with stakeholders to gather requirements and translate them into scalable ServiceNow configurations

Smart Working connects skilled professionals with global teams for full-time, long-term roles, breaking down geographic barriers. They focus on providing meaningful work with teams that invest in employee success, fostering personal and professional growth in a remote-first environment.

Global

  • Shape, scale, and modernize the firm’s global helpdesk and end‑user support model.

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention.

US

  • Serve as the Request Management Subject Matter Expert for the efficient operation of Request Management within the ServiceNow platform.
  • Support demand management activities, including intake, assessment, prioritization, and routing of requests.
  • Develop, maintain, and analyze KPIs, metrics, dashboards, and reports using ServiceNow Performance Analytics; Power BI experience is a strong plus.

Emory Healthcare fuels professional journeys with better benefits, valuable resources, ongoing mentorship and leadership programs. They foster a supportive environment that enables employees to reach new heights in their careers and be what they want to be.

$130,000–$140,000/yr
US

  • Ensure successful delivery of Managed Service solutions, including onboarding new clients and managing existing clients.
  • Work with clients to ensure key performance items within Managed Service Agreements meet or exceed expectations.
  • Coordinate regularly scheduled meetings with customers to deliver monthly reporting metrics and address concerns.

Trace3 is a leading Transformative IT Authority, providing technology solutions and consulting services to clients. They empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate and employ more than 1,200 people all over the United States.

North America

  • Drive root cause investigations
  • Produce professional root cause analysis documentation for customers
  • Ensure the prioritization, planning, and execution of problem resolutions

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to customers. They have over 8,100 customers, including 85% of the Fortune 500®, and their intelligent cloud-based platform connects people, systems, and processes.

Europe

  • Takes end-to-end responsibility for ServiceNow programs and implementations at enterprise customers.
  • Acts as a delivery lead and main contact for the customer and trusted advisor at stakeholder and C-level.
  • Coaches and mentors project teams and drives scope, budget, timeline, and quality.

Devoteam is an international technology-independent consulting company with over 30 years of experience and more than 11,000 tech and business leaders worldwide. They focus on digital strategy, platform technologies, cybersecurity, and enterprise transformation, acting as a strategic partner for leading cloud and service providers like AWS, Google Cloud, Microsoft, Salesforce, SAP, and ServiceNow.

North America Canada

  • Support ITOM Solution Sales.
  • Manage a technical team and deliver results.
  • Develop, position and provide product-specific solutions during sales cycles.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work, and include 85% of the Fortune 500®.