Communicating with other banks, law enforcement, and CIFAS to prevent and investigate fraud.
Investigating fraud claims, making decisions to uphold or decline claims, and taking necessary actions like account closure.
Providing support and advice to fraud victims to help them protect themselves and resume safe account usage.
Our mission is to earn and keep customers' trust, support safe growth, and contribute to building a safer society. We are a digital bank with a diverse and collaborative culture focused on fighting financial crime and protecting our customers.
Delivering assurance reviews across key fraud regulations, processes, and controls to manage risks effectively.
Providing clear, actionable feedback that strengthens the control environment and supports fair customer outcomes.
Producing high-quality, data-led reports and recommendations for stakeholders across the business.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and more. It has a strong customer focus and a culture of innovation and inclusion, with a long history of creating magical customer experiences.
You identify systemic patterns in suspicious customer and merchant behavior and conduct investigations.
You review and evaluate new merchant partners during onboarding to ensure proper licensing and alignment.
You manage inbound fraud claims and perform ad hoc research into uncommon scenarios.
We offer flexible lease-to-own financing to non-prime consumers, helping them pay for big purchases over time. Our 200+ teammates enjoy inspiring and challenging work that accelerates their careers.
Provides end-to-end operational leadership for the fraud lifecycle, integrating alert operations, investigations, and intelligence.
Owns the management rhythm for alert volumes, queue health, SLA performance, and operational risk response.
Directs a management team of fraud alert operations and investigations managers, ensuring clear ownership and effective handoffs.
Pathward is a financial empowerment company that partners with innovators to increase financial availability and promote economic mobility. They are a team of problem solvers and innovators who celebrate diversity and embrace a humble, hungry, and smart approach to success.
Lead and develop a team of Fraud Analysts, setting investigation standards and performance expectations.
Establish fraud classification and labeling infrastructure and build investigation playbooks.
Own fraud intelligence reporting and partner with cross-functional teams on detection controls.
Engine is the all-in-one travel and spend management platform trusted by 38K+ businesses and 1.8M+ travelers. They are recognized as one of Fast Company's Best Workplaces for Innovators and Built In's Best Places to Work, with a culture of exponential growth and high-caliber colleagues.
Investigate and resolve fraud cases, communicating with other banks, law enforcement, and CIFAS to protect customers and prevent losses.
Provide empathetic after-care to fraud victims, offering advice and securing accounts while making independent decisions on claims.
Work proactively to prevent active fraud attempts by reviewing flagged transactions and collaborating with the team to block suspicious activity.
Monzo is a digital bank on a mission to make money work for everyone, offering a range of banking products from personal accounts to credit cards. With over 10 years in the UK, they have a growing team and a culture focused on innovation, customer service, and financial education.
Lead and develop a group of people leaders and ICs across multiple fraud operations teams, focusing on performance management and career growth.
Define and execute an operational strategy to improve efficiency, quality, and compliance, driving measurable impact.
Foster cross-functional alignment and serve as the escalation point for complex issues, ensuring robust incident resolution.
Affirm is a fintech company that reinvents credit with buy now, pay later solutions, offering consumers flexibility without hidden fees. The company is remote-first and focuses on operational excellence, high performance, and a culture of belonging.
Lead complex financial crime investigations for business banking, including enhanced due diligence and suspicious activity reporting.
Coach investigators on typologies and best practices, and collaborate with analysts to refine operational guidance.
Maintain frontline task schedules to meet SLAs and support the team's mission to protect Monzo and its customers.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business banking, savings, investments, and pensions. With a focus on customer service and financial education, it has grown into a leading UK fintech with a diverse and inclusive culture.
Execute operational risk and fraud review workflows across financial products, including identity verification and account risk handling.
Perform manual investigations into suspicious behavior, application fraud, and account misuse.
Monitor fraud, KYC, and operational dashboards to identify trends and emerging threats.
Super.com is a fintech company that helps maximize lives by offering financial products and travel services. It is a fast-paced, high-growth tech company that values career progression and employee well-being.
Provide strategic leadership for fraud investigations and financial crime prevention across India.
Oversee large-scale investigative operations, workforce planning, and governance.
Collaborate with executive leadership and cross-functional teams to strengthen fraud controls.
The company is a financial services organization specializing in fraud prevention and risk management. The culture emphasizes integrity, accountability, and operational excellence, though specific company size is not provided.
Develop and optimize fraud prevention strategies using advanced analytics and machine learning.
Monitor fraud trends and client portfolios to identify emerging threats and recommend mitigation measures.
Serve as a fraud risk expert, providing analytical findings and recommendations to stakeholders.
The partner company specializes in fraud prevention and risk analytics for financial institutions, operating in a fast-paced payments environment. They are a remote-first organization with a focus on collaboration and work-life balance.
Own relationships for Enterprise accounts across banks, credit unions, and fintech customers.
Develop in-depth understanding of the fraud domain and SentiLink products, handling onboarding and regular customer meetings.
Take a consultative approach to understand fraud situations and propose solutions, establishing business goals and plans.
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. Backed by world-class investors including Craft Ventures and Andreessen Horowitz, the company has earned recognition from Forbes Fintech 50 and other major outlets.
Manage case inventory, incoming calls, and emails within SLA.
Perform daily review and analysis of suspected fraud activity and complete comprehensive risk assessment.
We empower the people who run physical operations with tools to make their work safer, more productive, and more profitable. We serve nearly 100,000 customers across a wide range of industries and are a Forbes Cloud 100 company.
Support customer requests by phone, chat, and email as a backup when queues are full.
Review accounts for fraud, chargebacks, and FCRA violations, serving as first level escalation.
Prepare reporting, approve refunds, and handle competing priorities to meet business needs.
PeopleFinders.com is an online service for locating, contacting, and verifying people and businesses, owning a vast network of public records data. The company has become one of the largest owners of public records data in the country over the past few decades.
Conduct in-depth investigations of transactions and file Suspicious Activity Reports (SARs).
Maintain accurate metrics for FIU investigations and SAR filings to support decision-making.
Leverage expertise to identify unusual financial activity indicative of money laundering, terrorist financing, and fraud.
Wealthfront uses technology to build powerful, low-cost financial products that help modern investors grow their money. They have over 1 million clients trusting them with more than $90 billion and value diversity and equal opportunity.
Own the strategy and roadmap for fraud prevention, risk management, and account security across account creation, authentication, checkout, and payments.
Use data-driven decision-making to balance conversion, fraud losses, customer experience, and compliance for maximum business impact.
Lead cross-functional initiatives from discovery through launch, tracking metrics like fraud rates, chargebacks, and dispute win rates.
Our partner is a global, distributed product organization focused on building safer, trusted commerce experiences. They operate in a high-volume transactional environment with cross-functional teams across engineering, data, finance, and risk operations.
Independently conduct complex and high-risk investigations across AML, Sanctions, and Fraud domains.
Draft clear and defensible SAR narratives and ensure regulator-ready documentation.
Serve as a technical resource and informal coach to less-experienced analysts.
We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We celebrate diversity and have a team of problem solvers and innovators.