Investigate and resolve fraud cases, communicating with other banks, law enforcement, and CIFAS to protect customers and prevent losses.
Provide empathetic after-care to fraud victims, offering advice and securing accounts while making independent decisions on claims.
Work proactively to prevent active fraud attempts by reviewing flagged transactions and collaborating with the team to block suspicious activity.
Monzo is a digital bank on a mission to make money work for everyone, offering a range of banking products from personal accounts to credit cards. With over 10 years in the UK, they have a growing team and a culture focused on innovation, customer service, and financial education.
Delivering assurance reviews across key fraud regulations, processes, and controls to manage risks effectively.
Providing clear, actionable feedback that strengthens the control environment and supports fair customer outcomes.
Producing high-quality, data-led reports and recommendations for stakeholders across the business.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and more. It has a strong customer focus and a culture of innovation and inclusion, with a long history of creating magical customer experiences.
You identify systemic patterns in suspicious customer and merchant behavior and conduct investigations.
You review and evaluate new merchant partners during onboarding to ensure proper licensing and alignment.
You manage inbound fraud claims and perform ad hoc research into uncommon scenarios.
We offer flexible lease-to-own financing to non-prime consumers, helping them pay for big purchases over time. Our 200+ teammates enjoy inspiring and challenging work that accelerates their careers.
Manage case inventory, incoming calls, and emails within SLA.
Perform daily review and analysis of suspected fraud activity and complete comprehensive risk assessment.
We empower the people who run physical operations with tools to make their work safer, more productive, and more profitable. We serve nearly 100,000 customers across a wide range of industries and are a Forbes Cloud 100 company.
Identify and analyze fraud incidents and trends using internal and external data to pinpoint anomalies.
Drive improvements in key risk indicators and enhance fraud detection controls.
Serve as a 2nd Line challenger and collaborate with stakeholders to mitigate risks.
Finom is a European tech startup headquartered in Amsterdam that develops an all-in-one financial B2B platform integrating banking, accounting, and invoicing. The company has raised over $346 million in funding and nurtures an innovative, start-up culture.
Execute operational risk and fraud review workflows across financial products, including identity verification and account risk handling.
Perform manual investigations into suspicious behavior, application fraud, and account misuse.
Monitor fraud, KYC, and operational dashboards to identify trends and emerging threats.
Super.com is a fintech company that helps maximize lives by offering financial products and travel services. It is a fast-paced, high-growth tech company that values career progression and employee well-being.
Lead complex financial crime investigations for business banking, including enhanced due diligence and suspicious activity reporting.
Coach investigators on typologies and best practices, and collaborate with analysts to refine operational guidance.
Maintain frontline task schedules to meet SLAs and support the team's mission to protect Monzo and its customers.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business banking, savings, investments, and pensions. With a focus on customer service and financial education, it has grown into a leading UK fintech with a diverse and inclusive culture.
Support intake, triage, investigation, and resolution of fraud-related escalations across the payments ecosystem.
Perform technical investigations using SQL and payment data to validate root cause and document findings.
Coordinate containment actions and cross-functional collaboration with operations, product, and compliance teams.
RealPage is a leading provider of property management software and payment solutions. The company employs thousands and emphasizes data-driven operations and risk management in its payments ecosystem.
Lead investigations into crypto-related fraud and financial crime, including payment fraud, account takeover, and money laundering typologies on crypto on/off-ramps.
Build crypto-specific fraud investigation capability, including on-chain tracing methods, tooling, and documented processes, while training the wider team on red flags and typologies.
Design prevention and detection strategies for crypto fraud, work with vendors, support law enforcement escalations, and feed expertise into loss prevention strategy.
Fanvue is a fast-growing creator monetisation platform that helps creators connect, engage, and earn from their audiences at scale. With over $200m in annual recurring revenue and triple-digit growth, it supports hundreds of thousands of creators and millions of fans worldwide, fostering a culture recognized by the Sunday Times Best Places to Work.
Investigate and close fraud cases across card fraud, application fraud, and travel marketplace disputes.
Triage Early Fraud Warning alerts and manage card disputes and chargebacks through full lifecycle.
Document cases to SAR filing standard and identify cross-case patterns.
Engine is the all-in-one travel and spend management platform trusted by 38K+ businesses and 1.8M+ travelers. The fastest-growing company in travel tech, Engine has been recognized as a top workplace for innovators and best places to work.
Lead and develop a group of people leaders and ICs across multiple fraud operations teams, focusing on performance management and career growth.
Define and execute an operational strategy to improve efficiency, quality, and compliance, driving measurable impact.
Foster cross-functional alignment and serve as the escalation point for complex issues, ensuring robust incident resolution.
Affirm is a fintech company that reinvents credit with buy now, pay later solutions, offering consumers flexibility without hidden fees. The company is remote-first and focuses on operational excellence, high performance, and a culture of belonging.
Lead and develop a team of Fraud Analysts, setting investigation standards and performance expectations.
Establish fraud classification and labeling infrastructure and build investigation playbooks.
Own fraud intelligence reporting and partner with cross-functional teams on detection controls.
Engine is the all-in-one travel and spend management platform trusted by 38K+ businesses and 1.8M+ travelers. They are recognized as one of Fast Company's Best Workplaces for Innovators and Built In's Best Places to Work, with a culture of exponential growth and high-caliber colleagues.
Own the strategy and roadmap for fraud prevention, risk management, and account security across account creation, authentication, checkout, and payments.
Use data-driven decision-making to balance conversion, fraud losses, customer experience, and compliance for maximum business impact.
Lead cross-functional initiatives from discovery through launch, tracking metrics like fraud rates, chargebacks, and dispute win rates.
Our partner is a global, distributed product organization focused on building safer, trusted commerce experiences. They operate in a high-volume transactional environment with cross-functional teams across engineering, data, finance, and risk operations.
Monitor transactions and customer accounts to identify and investigate suspicious or fraudulent activity.
Utilize fraud detection tools and SQL to analyze large datasets for patterns and anomalies.
Develop and implement fraud prevention strategies and stay updated on emerging threats.
Sezzle is a fintech company revolutionizing shopping with interest-free installment plans to financially empower the next generation. They are building an innovative, dynamic team passionate about creating a unique shopping journey.
Help establish the go-to-market playbook and early wins for Enformion's new Fraud Solutions division.
Meet or exceed sales quotas and pipeline objectives for Fraud & Risk Mitigation solutions.
Develop and maintain sales plans and execute strategic account plans to deliver annual targets.
Enformion is a leading identity data and analytics platform that powers identity verification and fraud prevention. With over 150 enterprise customers and a 40+ year historical graph covering 98% of the US population, they are a fast-growing company with 6000+ data sources.
Own relationships for Enterprise accounts across banks, credit unions, and fintech customers.
Develop in-depth understanding of the fraud domain and SentiLink products, handling onboarding and regular customer meetings.
Take a consultative approach to understand fraud situations and propose solutions, establishing business goals and plans.
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. Backed by world-class investors including Craft Ventures and Andreessen Horowitz, the company has earned recognition from Forbes Fintech 50 and other major outlets.
Conduct 360° analyses with autonomy and empathy in appeal and fraud suspicion cases, deciding on account blocking or unblocking.
Investigate false eligibilities, illegal plan resale, impersonation, account takeover, and check-in validations.
Use CRM tools (Zendesk, Darwin) and data platforms (Metabase, spreadsheets) for detailed evidence analysis and operational insights.
Wellhub is a corporate wellness platform that connects employees worldwide to top partners in exercise, mindfulness, therapy, nutrition, and sleep. With offices in New York and teams across Europe, North America, and South America, they foster a culture of well-being, collaboration, and diverse perspectives.
Identify and investigate potential healthcare fraud, waste, and abuse through data analysis and claims review.
Proactively monitor provider activity to detect patterns, anomalies, and emerging trends.
Utilize Excel (advanced proficiency required) and other tools to support investigations and legal proceedings.
Cotiviti is a healthcare analytics company that detects and prevents fraud, waste, and abuse through data-driven solutions. The company offers a competitive benefits package and supports a work-at-home culture with a focus on investigation and compliance.