Supporting both cloud and on‑premise environments.
Focus on Microsoft 365 and cloud services, combined with helpdesk escalations, advanced troubleshooting, and project-based tasks.
Handling complex environments and varied client needs.
Dijital Team is a company that offers technology support services. The job posting does not mention details about the company's size, employee count, and culture.
Design and deploy Microsoft 365 solutions: SharePoint Online, Teams, Exchange Online, OneDrive, Power Platform.
Act as an expert for migration, integration, and modernization projects.
Gather and analyze business needs, translate them into concrete technical solutions, and produce clear technical documentation.
Inetum is a European leader in digital services, with 28,000 consultants. They focus on consulting, infrastructure and application management, software implementation, and software publishing, fostering strategic partnerships with leading software publishers.
Resolve escalated technical issues from Level 1 support within defined SLAs.
Serve as a point of contact for advanced troubleshooting of hardware, software, and network-related issues.
Monitor and maintain IT systems, including servers, networks, and applications.
Honu Services, located in Kailua, Hawaii, empowers clients and optimizes their potential through cost-effective and exceptional operational support. They provide small businesses within the government contracting industry with specialized operational support services, holding certifications in ISO 9001, 20000-1, and 27001 standards.
Provide exceptional customer support in a fast-paced remote Managed Services Practice.
Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud services.
Provide day-to-day operational support for desktop and server operating systems, Microsoft Office 365, Azure, Teams.
CyberSheath provides Cybersecurity services to the Defense Industrial Base (DIB). They integrate compliance and threat mitigation efforts and eliminate redundant security practices. The company is fast-growing and seeks candidates who want to be part of their upward trajectory.
Serves as a subject matter expert in Active Directory / Windows environment.
Troubleshoots and develops technical solutions related to incidents escalated from Tier 1 and Tier 2, addressing new or previously unknown issues.
Researches, evaluates, recommends, and implements new technologies.
The National Academies of Sciences, Engineering, and Medicine provide independent analysis and advice to the nation and conduct activities to solve complex problems and inform public policy decisions. They encourage education and research, recognize contributions to knowledge, and increase public understanding.
Manage the delivery of Major Incident Management functions, hands on as needed.
Ensure the restoration of normal service operations as quickly as possible.
Identify and implement continual service improvement opportunities across functions.
NBCUniversal is a leading media and entertainment company creating world-class content across film, television, and streaming. They own brands like NBC, Telemundo, and Peacock and operate theme parks, employing a talented workforce committed to community improvement and an inclusive culture.
Answer IT support calls and aim to resolve tickets.
Manage and resolve user tickets received via email.
Troubleshoot system installations and perform upgrades via Azure.
Equus Workforce Solutions is a leading provider of workforce development services in North America. They have a dedicated and passionate team, focusing on the development, design, and delivery of demand-driven workforce solutions, and they value diversity and inclusion.
Liaise with Development, Support, and Implementation teams to provide the best possible experience to our clients.
Create documentation for policies and procedures used in the department for software installations, server configurations, or troubleshooting.
Work closely with other Cloud Services groups to resolve issues or help with configuration changes/testing.
Applied Systems transforms the insurance industry with innovative software and services. They have 40+ years of experience in the Insurtech game, and they foster a culture built on values that make them indispensable to each other.
Providing service excellence to internal and/or external clients.
Identifying problems and the solutions to resolve them.
Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
The Adaptavist Group is a global family of companies that combines the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow. They are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems.
Act as a senior escalation point for complex issues and provide expert technical guidance.
Partner with Engineering, Product, and Customer Success on initiatives that improve delivery quality.
Identify, design, and help deploy automation that improves efficiency, accuracy, and consistency across Operations.
Fixify aims to improve service delivery through automation and AI. They are looking for someone who enjoys deep technical problem-solving, mentoring others, and shaping how Fixify’s platform and AI capabilities evolve in real-world customer environments.
Diagnose and resolve complex issues across Microsoft Cloud technologies, CSP licensing, and SaaS platform operations.
Triage and own escalations to Microsoft support when issues cannot be resolved internally.
Act as the internal voice of the customer and reseller, ensuring their needs are understood and addressed across teams.
AppXite is a product software development company based in Riga, Latvia. Their platform is an Ecosystem Marketplace & Subscription Billing Platform that enables distributors, vendors, and managed service providers to automate cloud service sales and manage partner ecosystems.
Handle escalated cases requiring high-level expertise and advanced troubleshooting.
Maintain an in-depth understanding of all product areas, like Driver Safety and Fleet Management.
Streamline workflows between engineering, product, and technical support teams.
Motive empowers those who run physical operations with tools that improve safety, productivity, and profitability. They serve nearly 100,000 customers from enterprises to small businesses across industries like transportation, construction, energy, and agriculture.
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. They offer an environment in which their employees feel supported, and they encourage professional growth through various learning opportunities.
Handle Entra ID administration and cloud identity tasks, including tenant configuration and common identity integrations.
Assist with Conditional Access and other policy work within established patterns.
Administer Microsoft 365 services (Exchange, SharePoint, OneDrive, Teams) and tenant configuration tasks.
Sentinel Blue provides enterprise-class cybersecurity to small and medium-sized businesses. We are pushing the envelope and constantly seeking innovative ways to meet that mission; it is a fast-paced environment where we are always learning new things, and success can transition into more senior roles or technical leadership opportunities.