Conduct brief client assessments during initial calls.
Provide crisis support, facilitate client admissions, referrals, and resource navigation.
Schedule appointments and verify insurance to ensure a seamless client experience.
Kindbridge Behavioral Health is dedicated to transforming mental health care through compassion, innovation, and flexibility. It specializes in behavioral challenges such as gambling and gaming addiction via telehealth and AI tools and is experiencing rapid growth.
Provide timely, empathetic responses to inquiries via phone, live chat, web forms, and other channels.
Complete and update all required efforts in CRM (Salesforce) in real time, capturing referral source and payor details.
Collaborate with Clinical, Finance, and Outreach to resolve barriers to admissions and ensure daily shift coverage.
Lightfully Behavioral Health is a growing leader in mental health treatment, providing high-quality, evidence-based treatment and innovative, compassionate care focused on total wellness. They offer a supportive, mission-driven culture that values authenticity, connection, and integrity.
Empower future clients to regain financial confidence.
Navigate stressful conversations with empathy.
Perform at high levels, leveraging targeted marketing channels.
National Debt Relief helps consumers deal with overwhelming debt. They are a leading debt settlement organization that has helped over 450,000 people settle over $10 billion of debt.
Represent Noctrix in direct virtual patient interactions, including training and support.
Serve as a consultant to clinicians during the implementation process.
Capture therapy support needs and provide feedback to product development teams.
Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Their team is dedicated to delivering prescription-grade therapy with an outstanding user experience, pioneering the world’s first drug-free wearable therapy for Restless Legs Syndrome.
Develop and execute a regional sales strategy to meet revenue targets.
Recruit, train, and manage a team of Account Executives and Sales Managers.
Monitor market trends and customer needs to identify new business opportunities.
Instructure believes in empowering people to grow and succeed through intuitive products that simplify learning and development. They foster meaningful relationships and inspire individuals in their education and careers, offering opportunities for smart, creative, and passionate people to create awesome.
Introduce and sell Instructure products to new logo Business and Government accounts.
Develop sales strategies to increase pipeline with use of LI Navigator and Outreach.
Consistently meet/exceed sales quota.
Instructure believes in the power of people to grow, learn and succeed. They create intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. They value inclusivity, support, and meaningful connection.
Serve as the primary point of contact for psychiatry providers and psychiatric patients.
Respond promptly to patient inquiries, clarifying processes and coordinating follow-up care.
Support providers with prescription refill requests, prior authorizations, and lab orders.
BetterHelp aims to remove barriers to therapy and make mental health care accessible. As the largest online therapy service, their 30,000+ therapists provide affordable and convenient therapy worldwide, and they deeply invest in employee well-being and professional development.
Conduct diagnostic assessments and collaboratively develop evidence-based treatment plans
Provide individual psychotherapy sessions via secure telehealth platforms
Maintain clear and timely clinical documentation in our electronic medical record (EMR) system
Affect is expanding and launching a new line of business focused on high-quality, accessible mental health treatment. They bring together licensed therapists, innovative technology, and a deeply human approach. They're seeking skilled, compassionate licensed mental health professionals to join their remote care team.
Consult and enroll clients into debt relief programs.
Document client discussions using Salesforce.
Meet performance criteria and adhere to company policies.
National Debt Relief, founded in 2009, aims to help consumers deal with overwhelming debt. They are a trusted debt relief provider, having assisted over 450,000 people settle over $10 billion of debt, empowering them toward financial stability.
Evaluate and treat patients with conditions like depression, anxiety, ADHD, insomnia, PTSD, and bipolar disorder.
Create and execute tailored treatment plans, combining medication and brief psychotherapy, in teamwork with other mental health and medical professionals.
Promote an environment of compassion, respect, and empathy in patient interactions and care approaches.
Legion Health is a tech-enabled psychiatry network focused on delivering outpatient care. Our innovative model combines the stability of a traditional hospital position with the flexibility of a private practice, offering a competitive compensation package and fostering a vibrant, collaborative culture.
Promote engagement and adherence to Twin's core recommendations.
Motivate, coach, and provide support to members to achieve their health goals.
Twin Health empowers people to improve and prevent chronic metabolic diseases with AI Digital Twin technology. With recent funding, Twin is scaling rapidly across the U.S. and globally and backed by leading venture firms.
Develop and follow an effective call strategy to increase referral outcomes.
Build effective relationships with customers and community leaders.
Present company information, services, and outcomes data to partners.
Benchmark Physical Therapy is part of Upstream Rehabilitation, which focuses on outpatient physical therapy. They value innovation, collaboration, and individual contributions, fostering a purpose-driven, growth-oriented culture.
Ensure the smooth operation of the executives by managing calendars, coordinating travel arrangements, and preparing expense reports.
Anticipate the needs of executives and take initiative to address them before they arise.
Facilitate cross-departmental communication and collaboration to support company objectives.
BetterHelp's mission is to remove the traditional barriers to therapy and make mental health care more accessible. Founded in 2013, BetterHelp is the world’s largest online therapy service, with a network of over 30,000 licensed therapists that has helped millions.
Coach and mentor account managers to elevate performance.
Identify and pursue new business channels and strategic partnerships.
Collaborate with C-level leadership to forecast sales trends.
Jobgether is a platform that connects job seekers with potential employers. They utilize AI-powered matching to ensure applications are reviewed efficiently and fairly.
Serve as a member of the account team managing our book of Small and Medium size Businesses (SMB) through a pooled support inbox.
Develop deep product and internal process knowledge to help identify common roadblocks and propose solutions for better team efficiency.
Own day-to-day cross-functional coordination of client activities, including but not limited to reporting requests, hosting client meetings upon request, delivering on client marketing requests, and business operation deliverables
Maven is the world's largest virtual clinic for women and families, with a mission to make healthcare work for all. They offer clinical, emotional, and financial support through a digital platform, trusted by over 2,000 employers and health plans.
Serve as a trusted advisor to Heads of Service and Contact Center Directors.
Map legacy operations into modern workflows using AI and other technologies.
Drive product adoption and provide technical consultancy across various service modules.
Jobgether uses AI to match candidates with jobs, ensuring quick and fair reviews based on core requirements. They provide a shortlist to hiring companies, who then manage the final decisions and interview process.
Serve as the client liaison for all incoming intake calls.
Demonstrate knowledge of organizational structure and criteria to clients.
Initiate client Biopsychosocial Assessment by utilizing motivational interviewing techniques.
Groups Recover Together was founded in 2014 to make treatment for opioid addiction respectful, accessible and affordable. They empower their members to regain control of their lives through a combination of community support, outpatient weekly group therapy and medication.
Develop and execute comprehensive strategies to improve client retention, engagement, and expansion.
Leverage customer data to identify trends, pain points, and opportunities for optimization.
Build relationships with client stakeholders, addressing concerns, and identifying potential upselling opportunities.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange, they have a team of 23,300 people across 32 countries and their corporate headquarters are in Dublin, Ireland.
Analyzing customer sentiment data to identify pain points & opportunities.
Pulling internal data across different data sources to size impact on KPIs.
Creating presentations that combine quantitative findings with qualitative insights.
Grow Therapy is a trusted partner for therapists growing their practice, and patients accessing high-quality care via a three-sided marketplace. They've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape.
Connect with patients on the Medsien platform, build rapport quickly, and communicate program benefits with clarity and empathy.
Listen to patient concerns, handle objections with compassion, and help them feel supported as you guide patients step-by-step through the enrollment process with patience and professionalism.
Manage your patient call pipeline, follow up as needed to ensure smooth enrollment, accurately document all interactions and outcomes in Medsien’s systems, and collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs.
Medsien is transforming how healthcare is delivered beyond the hospital walls. They are the leading provider of scalable Remote Care Management solutions, blending innovative technology with compassionate human connection and help providers offer continuous, proactive care to patients with chronic conditions.