Own the development of a comprehensive product roadmap, ensuring alignment across internal stakeholders while driving the execution of strategic initiatives that support long-term business objectives.
Lead high-impact customer discovery initiatives and mentor other team members in conducting interviews to refine value propositions and product fit.
Drive prioritization at a portfolio level, aligning efforts with overall business and product strategy.
Geotab is a global leader in IoT and connected transportation and is certified as a “Great Place to Work™.” They are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
Act as the global and principal orchestrator for high-valuation accounts, governing the end-to-end client lifecycle and ensuring seamless technical integration.
Co-engineer multi-year roadmaps that synchronize Geotab’s IoT capabilities with the client’s internal systems, API integrations, and ESG/Sustainability goals.
Direct a global ecosystem of regional advisors and stakeholders, establishing a unified Geotab technical strategy and maintaining alignment with the overarching account vision.
Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work™”. They are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
Install and support WatchGuard Video applications at client sites, including cloud-based, Linux-based, and Windows-based systems.
Troubleshoot and resolve technical issues in a timely manner; train end users on the video system's functionality.
Travel up to 50% within the Eastern Region as needed and maintain a valid driver's license.
Motorola Solutions is a global company focused on providing communication solutions and services. They help public safety and commercial customers improve their operations and safety through innovative technologies. They have a people-first and community-focused culture.
Driving real-time cold chain monitoring opportunities and applications.
Managing projects and responding to RFIs and RFPs.
Contributing to sales efforts in North America.
ELPRO supports the pharma, biotech, and healthcare industries with intelligent monitoring solutions—ensuring compliance, visibility, and safety from production to patient. ELPRO has been a trusted partner in compliant environmental monitoring with in-house developed hardware and software.
Use digital tools to diagnose and resolve customer issues with field service engineers or directly with clients.
Continuously monitor customer assets via the Hubgrade platform, ensuring data transmission and performance.
Assist clients in setting up connectivity, delivering demonstrations of the monitoring portal and training.
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. They specialize in water, energy, and waste management, designing and implementing innovative solutions for decarbonisation, depollution, and resource regeneration.
Provide intraoperative and non-intraoperative technical phone support to customers and field personnel.
Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone.
Drive resolution of all product performance issues until an acceptable solution is identified.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. They have transformed how care is delivered for millions of patients worldwide and are a team of engineers, clinicians, and innovators united by one purpose.
Identify and pursue new business opportunities through direct prospecting, networking, and referrals.
Close deals with mid-size and enterprise customers, ensuring alignment with Webfleet’s value proposition.
Understand customer needs and propose tailored solutions.
Webfleet is Bridgestone’s globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant, and work more sustainably. Webfleet contributes towards the delivery of The Bridgestone E8 Commitment.
Support customer implementations, maintenance, troubleshooting.
Ensure timely delivery and high quality standards.
Leverage expertise in commissioning, RF testing, and data analysis.
JMA is restoring U.S. leadership in wireless technology. It makes the world’s most advanced software-based 5G platform, designed, coded, and manufactured in Syracuse, NY. At JMA, our people are deeply committed to their work and they embrace differences.
Configure and support Cradlepoint routers for branch connectivity use cases.
Troubleshoot connectivity issues (LTE/5G, routing, tunnel/VPN as applicable, device health).
Support deployment readiness, implementation steps, and post-deployment validation.
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. They help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Install, support, troubleshoot, repair, and maintain all Intuitive products.
Fulfill all service agreements and warranty obligations and exceed customer expectations.
Provide mentoring to junior Field Service Engineers and perform regional administrative tasks.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. They strive to foster an inclusive and diverse team, committed to making a difference, with passionate people who want to make a difference.
Professional remote diagnostics and repair support to automotive workshops.
Vehicle specific spare parts setting, and support related to the repair of the vehicle.
Communicating solutions clearly with our customers via available tools (e.g. email).
The Bosch Group has more than 400 000 employees around the world, present in 60 countries, and they are proud to impact people’s lives and to work towards a more sustainable future. In the city of Aveiro, Bosch has a Research and Development Center with projects for different business areas of the Bosch Group.
Handle escalated cases requiring high-level expertise and advanced troubleshooting.
Maintain an in-depth understanding of all product areas, like Driver Safety and Fleet Management.
Streamline workflows between engineering, product, and technical support teams.
Motive empowers those who run physical operations with tools that improve safety, productivity, and profitability. They serve nearly 100,000 customers from enterprises to small businesses across industries like transportation, construction, energy, and agriculture.
Serve as second-tier technical support, diagnosing and resolving complex customer inquiries promptly.
Support and engage a wide range of external stakeholders by translating complex technical issues into actions.
Perform in-person field support as needed and maintain expertise in utility technical requirements.
ConnectDER represents the next generation in US-based resource technology product development. They are a dynamic, venture-backed company based in Philadelphia, PA, with a team of over 50 dedicated professionals working in remote, hybrid, and on-site roles across the United States.
Lead complex technical discussions and solution architecture sessions.
Design end-to-end solutions spanning APIs, webhooks, and cloud platforms.
Translate market opportunities into tangible revenue through expert consultation.
Trustonic makes smartphones affordable for the many, enabling global access to devices and digital finance through secure smartphone locking technology. They partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions with a diverse culture that values flexibility and inclusivity.
Install, support, troubleshoot, repair, and maintain all Intuitive products in their assigned territory ensuring all service agreements and warranty obligations are fulfilled.
Expertise in electro-mechanical systems, specialized training, as well as excellent customer service and communication skills are required.
Perform scheduled maintenance, troubleshoot, diagnose, and repair all Intuitive products, coordinate and perform system and hardware delivery and installation.
Intuitive believes that minimally invasive care is life-enhancing care, expanding the potential of physicians to heal without constraints through ingenuity and intelligent technology. They are a pioneer and leading company in the field of robotic-assisted surgery striving to foster an inclusive and diverse team.
Lead field startup/commissioning activities and provide onsite support.
Provide technical support to product development and field service technicians.
Lead technical support training and root-cause analysis initiatives.
TurboCell delivers low- to no-emission energy anywhere and operates on a wide variety of fuels, including 100% hydrogen. TurboCell is part of the Endeavour Energy ecosystem, a purpose-driven organization helping innovators to develop and launch global solutions for global challenges.
Participate in the design, development, and operation of several key embedded software capabilities on the Lime vehicles and related products.
Be the voice of customers for engineering excellence within the team and influence team roadmap decisions.
Own unique embedded software functions through design, implementation (in C, C++, RUST etc), testing, and integration in an embedded Linux or real-time operating system (RTOS) environment.
Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership.
Own of the SDK integration process by creating solid documentation and guiding developers.
Serve as a technical advisor to clients, aiding in their understanding and utilization of our platform’s capabilities.
Reduce the number of the reoccurring issues, problems and bottlenecks related to integration and technical onboarding.
AppSamurai's Storyly is the first mobile SDK that democratizes the story format on mobile apps. They are a VC backed TechStars company with teams in Turkey, the UK, the US, Brazil, and beyond, recognized by publications including VentureBeat, WIRED, and MMA.
Supports customers through on-site activities such as installation, implementation, maintenance and repair.
Installs and optimizes hardware/software/network products and configurations at customer sites; diagnosis and resolves performance problems.
Advises customers on preventative maintenance, manages product escalations and may deliver internal technical training.
Agilent Technologies Inc. is a global leader in laboratory and clinical technologies. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes.
Provide technical support across various systems, focusing on diagnostics and root cause analysis.
Resolve technical inquiries from Customer Dealers and internal teams.
Guide dealers through repair processes and ensure accurate case documentation.
MSX is a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years, helping clients transform their businesses and manage operations. With global teams and industry expertise, they deliver tailored solutions to optimize operations and captivate customers.