Performing installation of telecommunications equipment and components.
Identifying and resolving problems related to such systems.
Independently deployable to perform technical assignments successfully.
By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.
Support pre-sales technical discovery calls and site assessments.
Troubleshoot AV signal flow, networking, and device configuration issues.
Contribute to deployment playbooks and installation documentation.
EverPass Media is redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. They empower business owners to turn their screens into powerful tools for engagement and customer insight.
Promote and introduce product solutions, technical consultation, and support of key clients.
Develop system architecture, bill of materials (BOM), and compliance documentation.
Conduct technical seminars, exhibitions, presentations, webinars on the product.
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company employs 5,000 specialists and is rapidly expanding across the ASEAN region, building strong local partnerships.
Partner across the engineering team to ensure K-LOVE's programming is broadcast successfully and to the highest quality through expert installation, maintenance, operation, updates, and intricate repairs.
Serve as a primary expert in diagnosing and resolving complex technical faults on equipment and systems down to the component level, utilizing advanced analytical methods.
Maintain an expert-level understanding of FCC rules and regulations, ensuring all equipment and operations are compliant and uphold safety standards.
K-LOVE is a nonprofit, multi-platform media company with a mission to draw people closer to Christ. They own and operate the nation's two largest Christian music radio networks with over 1,000 broadcast signals across all 50 states, and employ nearly 500 team members.
Support customer implementations, maintenance, troubleshooting.
Ensure timely delivery and high quality standards.
Leverage expertise in commissioning, RF testing, and data analysis.
JMA is restoring U.S. leadership in wireless technology. It makes the world’s most advanced software-based 5G platform, designed, coded, and manufactured in Syracuse, NY. At JMA, our people are deeply committed to their work and they embrace differences.
Support and execute on-site and remote deployments of Shift5’s platform across customer environments.
Assist with installation, configuration, and troubleshooting of hardware and software systems.
Partner closely with Engineering, Customer Success, and Program teams to ensure successful implementations.
Shift5 is building the data platform for onboard operational technology (OT). They deliver cybersecurity, predictive maintenance, and compliance capabilities that enable defense and commercial fleets to operate with greater readiness, resilience, and mission assurance.
Serve as the primary technical advisor for telematics customers throughout the pre-sales and deployment lifecycle.
Support debugging and root cause analysis of firmware, hardware, and platform issues.
Conduct field testing of new telematics devices and firmware, and new features to validate region functionality.
CalAmp is a connected intelligence company that enables people to track, monitor, and recover their vital assets with real-time visibility and insights. They are a stable, well-established company that builds transformational technologies within the revolutionary domain of IoT.
The Service Desk Administrator is the primary contact for all IT services.
Handle, route, and resolve all service requests quickly.
Clearly communicate technical solutions in a user-friendly manner.
M3 USA offers digital solutions across healthcare, life sciences, pharmaceuticals, and more. They have experienced remarkable growth since 2000, driven by a mission to utilize the internet for a healthier world and more efficient healthcare systems. M3 USA prides itself on a dynamic and innovative work environment where team members contribute to global health advancements.
Serve as second-tier technical support, diagnosing and resolving complex customer inquiries promptly.
Support and engage a wide range of external stakeholders by translating complex technical issues into actions.
Perform in-person field support as needed and maintain expertise in utility technical requirements.
ConnectDER represents the next generation in US-based resource technology product development. They are a dynamic, venture-backed company based in Philadelphia, PA, with a team of over 50 dedicated professionals working in remote, hybrid, and on-site roles across the United States.
Be the subject matter authority on the full Verkada suite of products and offerings.
Overcome objections and defuse landmines while securing the technical win for Verkada.
Effectively present the Verkada solution to all levels of customer.
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. They are a leader in cloud physical security, helping organizations strengthen safety and efficiency. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees. They value team players who are self-motivated and growth-minded.
Present tailored demos and address technical queries.
Architect solutions to meet customer needs.
Partner with Account Executives to accelerate deal cycles.
Bearing automates incident detection & response, synthesizes physical security data, and proactively identifies previously unforeseen risks and trends, charting a path to resilience. They are the first physical security operations platform built on and natively for ServiceNow.
Supports customers through on-site activities such as installation, implementation, maintenance and repair.
Installs and optimizes hardware/software/network products and configurations at customer sites; diagnosis and resolves performance problems.
Advises customers on preventative maintenance, manages product escalations and may deliver internal technical training.
Agilent Technologies Inc. is a global leader in laboratory and clinical technologies. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes.
Execute System Startup checklists at customer sites.
Program and test 3rd party meters on-site.
Diagnose and repair on-site product issues.
Legrand is the global specialist in electrical and digital building infrastructures, offering solutions for residential, commercial, and data center markets. They are a global, publicly traded company listed on the Euronext with comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match and paid time off.
Providing support to the Sales Team in requirement identification, solution design, and customer presentation for the Audio Visual Project Opportunities
Architecting cost effect, reliable, supportable, audio visual designs based on the client’s needs analysis and NWN’s best practices.
Creating and modifying documentation, Scopes of Works (SOW), line drawings (DRW), Bill of Materials (BOM), and Site Survey (SSRV) as required
NWN is an AI-powered tech solutions provider for innovative North American organizations. They have over 1,000 experts and are committed to a customer-obsessed culture.
Provides first contact for moderately complex customer inquiries via phone calls, emails, and web submissions
Assist customers in resolving technical problems with Windows desktop applications, VPN software, PIV credentials, mobile apps, and hardware issues
Follows up with customers to ensure that customer inquiries are resolved in the agreed upon time frame
NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. They solve complex problems with innovation and agility to create meaningful, transformative, and enduring change.
Drive sales through technical project phases, explaining how Biamp solutions solve client issues and increase market share.
Provide technical demonstrations and training on Biamp products to integrators, consultants, end-users, and distributors.
Manage technical communication between Biamp and the channel, including design drawings and technical documentation.
Biamp innovates professional audiovisual solutions that enable great communication. They foster a supportive and dynamic environment filled with passionate people who choose continuous improvement.
Ensure responsiveness and first-time resolution to customers’ requests for technical support.
Troubleshoot and solve simple to highly complex hardware and software technical issues using logical troubleshooting approach with attention to detail.
Actively listen to customers and use Salesforce to quickly capture accurate detailed notes about troubleshooting, plans of action, and site-specific information for all customer interactions.
Daktronics designs, engineers, manufactures, and supports digital LED display technology and audio systems. They have been delivering innovative solutions for 55 years and are a certified “Great Place to Work” with competitive compensation and meaningful benefits.
Manage, maintain, and optimize network systems to ensure high availability and security.
Configure and manage a variety of network devices, including routers and switches.
Implement and enforce stringent network security protocols and industry best practices.
GovCIO transforms government IT with innovative services and solutions. We're building a workforce that fuels our mission, offering a collaborative team environment and meaningful work.