Source Job

$1,200–$1,400/yr
Philippines

  • Respond to customer queries effectively.
  • Document issues and compliments.
  • Review loan applications for fraud and standards.

Zendesk MS Excel SQL Communication Fraud

17 jobs similar to Customer Experience Manager

Jobs ranked by similarity.

US

  • Roadmap Ownership: Own the strategic roadmap for customer activation and retention, identifying customer journey friction points and implementing automated, scalable solutions to deliver better outcomes.
  • End-to-End Initiative Management: Drive programs from idea to execution by collaborating with Leadership and cross-functional partners including Analytics, Marketing, Product, and Systems Operations.
  • Operational Optimization: Embed with customer-facing teams to audit workflows, tooling, and data collection, developing clear assessments to improve their efficacy.

Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. They are a three-time Cloud 100 company backed by top investors and have a passionate, talented, and customer-focused team that embodies their Leadership Principles in their work and culture.

US

  • Run day to day product rituals including backlog grooming, sprint planning, and stakeholder updates.
  • Translate user insights, operational data, and business needs into clear requirements and prioritized user stories.
  • Partner with engineering, design, data, and operations teams to move work from concept to launch.

Equip is a virtual eating disorder treatment program. They aim to ensure everyone with an eating disorder can access treatment. Founded in 2019, Equip has been a fully virtual company since its inception and is proud of its highly-engaged, passionate, and diverse Equisters.

US

  • Lead a team of two Junior Analysts supporting the Department of Veterans Affairs ServiceNow Hardware Asset Management (HAM) implementation.
  • Establish and maintain the standard operating procedures (SOPs) that govern Tier 1 case management, ensuring consistent, high-quality support.
  • Serve as a key voice of the customer, synthesizing case trends and survey data into actionable continuous improvement recommendations.

IT Concepts dba Kentro is dedicated to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. They are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

US 4w PTO

  • Lead Level 1-3 Service Desk analysts and engineers, aligning performance with team and career goals
  • Manage daily support operations, escalations, and SLAs for external client support
  • Improve service management, processes, automation, and first‑call resolution

Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange, they have a team of 23,300 people across 32 countries and a people-first culture.

Global

  • This is not a specific open role — it's a way for us to get to know you
  • Please don't expect a response within 5 business days. We review general applications on a rolling basis
  • If your profile matches an upcoming role, Recruiting will reach out to you directly

Dash0 is building an OpenTelemetry-native, delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. They are backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures.

Global 4w PTO

  • Serve as the first point of contact for customer inquiries, providing timely and effective resolutions
  • Build and maintain strong relationships with customers to ensure satisfaction with EverAI’s products and services
  • Educate customers on product features, troubleshoot issues, and make tailored recommendations

EverAI is building the future of AI companionship and has 50 million users in 2 years. They are an enthusiastic, passionate, and hardworking team of approximately 75 people, with a founding team that has strong entrepreneurial experience building and scaling web products.

Europe

  • Build strong foundation in software test engineering and QA.
  • Develop, maintain, and enhance automated test suites for UI and/or API.
  • Define test strategies, acceptance criteria, and detailed test cases to support new features and regression coverage.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, recognized as Hungary’s most attractive employer in 2025. They provide a wide portfolio of IT and telecommunications services with over 5300 employees, serving hundreds of large customers in Germany and other European countries.

US Canada

  • Open insurance claims and serve as the primary liaison with adjusters and carriers.
  • Request, track, and organize medical records, bills, and police reports.
  • Ensure treatment progression and awareness of treatment outcomes.

EvenUp uses technology and AI with the mission to close the justice gap. It empowers personal injury lawyers and victims to get the justice they deserve and is backed by top VCs. They are one of the fastest-growing vertical SaaS companies.

US UK

  • Define and deliver a cohesive global content and thought leadership strategy.
  • Develop high‑impact, insight‑driven content across flagship research and digital platforms.
  • Translate complex expertise into compelling narratives that influence clients and build trust.

AECOM is a trusted infrastructure consulting firm, partnering with clients to solve complex challenges and build legacies. They are a global team of over 50,000 planners, designers, engineers, scientists, and other professionals delivering impactful projects worldwide.

$74,023–$74,023/yr
APAC 3w PTO

  • Responsible for comprehensive threat assessment management for client staff and operations.
  • Provide behavioral threat assessments, case management, and other related security management services.
  • Conduct thorough open-source intelligence investigations to identify and assess known or emerging threats.

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. They provide holistic, intelligent security solutions for private clients and corporations globally. Concentric values integrity, collaboration, relationships, excellence, creativity, and results.

  • Build and nurture relationships with key partners.
  • Develop compelling partnership proposals for pilot programs.
  • Create executive-level partnership reports that showcase impact.

ALX Africa is a non-profit organization dedicated to unlocking the potential of Africa's digital future. With hubs in 8 cities across Africa, they provide safe access to quality learning and a dedicated network of expert instructors.

US Canada

  • Create Human-Device interaction and communication through digital products.
  • Lead and define principles that foster exceptional, human-centered digital experiences.
  • Design visually compelling and high-functioning user interfaces for applications, websites, and digital products.

Fantasy is a creative partner that designs digital products. They have partnered with industry leaders like Google, Microsoft, Nike, and Spotify. Since 1999, diversity has been vital to their success and ability to create products and services used and loved by millions of people all over the world.

US

  • Serve as the product management liaison across mission, sales/business development, product design, engineering leadership, technical program management, field engineering, information security, and various other disciplines so product decisions reflect operational realities, market needs, and technical constraints.
  • Help prioritize features across programs and products by evaluating mission impact, technical risk, customer value, and commercial/contract drivers; recommend tradeoffs and sequencing.
  • Champion product-led enablement—create configuration patterns and UX/workflows that empower field teams to operate independently and increase unit self-sufficiency.

TurbineOne is pioneering resilient, edge-first autonomy, perception, and decision support for the modern warfighter. Their Frontline Perception System (FPS) brings advanced AI to the point of action—delivering operator-driven, adaptable intelligence in the world’s most demanding defense environments.

Europe

  • Lead business development and sales activities across Europe for cell and gene therapy-related products and solutions.
  • Build and expand relationships with key stakeholders, including biotech companies, CDMOs, academic institutions, and core facilities.
  • Leverage your existing network to identify new opportunities and accelerate business growth.

GenScript Biotech Corporation is a global biotechnology group committed to making humans and nature healthier through biotechnology. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific and strives to be the most reliable biotech company in the world.

US

  • Focused on research projects related to substance use treatment policy and the criminal legal system.
  • Will work on projects evaluating state laws and the implementation of mobile medication units.
  • Will analyze pathways for carceral facilities to provide methadone.

Brown University, founded in 1764, is a leading institution for education, discovery, and global intellectual progress, and one of the largest employers in Rhode Island. They offer an opportunity to contribute to a greater good.

Latin America

  • Strengthen the real estate MLS data platform squad.
  • Build robust data pipelines and backend services.
  • Evaluate and monitor infrastructure to improve systems over time.

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company on track to hit $100M in annual recurring revenue in the next six months. Founded in 2016, Luxury Presence has grown to a global team and has raised $89 million to date.

Global

  • Work on facilities and real estate problems from real-world business scenarios.
  • Utilize proprietary software to provide accurate input and labels to deliver high-quality data.
  • Collaborate with technical staff to improve the design of efficient annotation tools.

xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence operating with a flat organizational structure.