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18 jobs similar to E-commerce Technical Assistant (AI & Shopify)

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US Unlimited PTO 16w maternity 16w paternity

  • Partner directly with enterprise sellers and their engineering teams to architect and implement bespoke integrations using Whatnot’s APIs and platform capabilities.
  • Act as the technical bridge between customers and internal teams, translating seller needs into scalable solutions while collaborating with engineering, product, and account management.
  • Build durable tooling, workflows, and support infrastructure to scale enterprise onboarding, integration support, and long-term customer success, including 20–30% hands-on coding.

Whatnot is the largest livestream shopping platform in North America and Europe, enabling sellers to build real businesses across hundreds of categories. We're one of the fastest-growing marketplaces, recently named the #1 Best Startup Employer in America by Forbes, with a remote co-located team across the US, UK, Ireland, Poland, Germany, and Australia.

Czech Republic

  • Build AI-powered demo experiences using Shopify and Bloomreach's platform to showcase integrated commerce solutions.
  • Enable solution consultants with self-service tools and frameworks for tailoring demos without engineering intervention.
  • Ship agentic workflows with LLM integrations, agent orchestration, and real-time personalization for demo contexts.

Bloomreach builds a premier agentic platform for personalization that helps businesses connect with customers via AI agents. It serves over 1,400 global brands including American Eagle and Pandora with a small high-impact engineering team embedded in the Go-To-Market organization.

Australia

  • Provide responsive technical support to merchants via email, live chat, and phone during AEDT/AEST business hours with US team overlap for handoffs.
  • Troubleshoot app behavior, Shopify integrations, and third-party tools like Klaviyo, Algolia, Yotpo, and Recharge across the Tapcart stack.
  • Contribute to Help Center articles, runbooks, macros, and AI workflows to improve self-service and capture merchant feedback for Product and Engineering.

Tapcart is the leading mobile commerce platform for Shopify brands, powering native iOS and Android apps for thousands of merchants from emerging DTC labels to global household names. The team is fully remote across the US and beyond, with a culture that values async-first collaboration and intentional overlap for support coverage.

Philippines Latin America

  • Support daily operations for online stores and e-commerce brands.
  • Handle customer support, order management, and product listing updates.
  • Efficiently manage multiple tasks in a fast-paced environment.

OurAssistants connects e-commerce and service-based businesses with highly skilled virtual professionals. They are committed to creating a collaborative and growth-oriented remote work environment for their team members.

  • Build and launch high-performing Klaviyo flows.
  • Implement accurate flow logic (triggers, filters, splits, timing, exclusions, suppression).
  • Set up campaigns in Klaviyo and complete final pre-send QA (links, targeting, tracking, personalization).

Social Scout is a performance-driven email marketing agency helping DTC eCommerce brands turn their email lists into consistent revenue machines. They've partnered with 280+ brands across a variety of industries, and they’re growing fast.

Global

  • Implement and optimize workflow automation using n8n, Make.com, and Zapier.
  • Develop AI-driven workflows with OpenAI, Claude, and ElevenLabs for transcription, chatbots, and more.
  • Design and maintain data dashboards and reporting pipelines using AirTable, Google Data Studio, and HubSpot.

WeAssist is a dynamic recruiting firm that connects top global talent with thriving US businesses, founded by Reef Colman. They have a team of over 120 outsourced professionals and focus on creating fair opportunities, supporting personal growth, and giving back to the community.

$428–$514/mo
Global

  • Manage calendars, inboxes, meetings, and recurring workflows.
  • Coordinate projects, timelines, and team follow-ups.
  • Build and improve SOPs and operational processes.

Yokly's Operators help businesses stay organized, efficient, and scalable by managing systems, improving workflows, coordinating teams, and keeping projects moving. They offer a supportive and growth-focused environment with long-term career opportunities and international clients.

$140,000–$190,000/yr
US

  • Embed with strategic enterprise accounts to map business-critical workflows
  • Architect and implement agentic workflows using Webflow APIs, CMS, and AI capabilities
  • Produce reusable architectures, reference implementations, and documented anti-patterns

Webflow is building the world’s leading AI-native Digital Experience Platform as a remote-first company. They empower teams to design, launch, and optimize for the web without barriers, and believe the future of the web, and work, is more open, more creative, and more equitable.

$75,000–$90,000/yr
Europe

  • Design and ship solutions that are easy to understand and scale well.
  • Own features end-to-end from understanding the business need to shipping on schedule.
  • Optimize the existing stack and chart its next evolution. Keep learning and push those around you.

Shiphero is a software platform trusted by hundreds of ecommerce companies to run their fulfillment. They ship billions of orders each year from sellers on Shopify, TikTok, Amazon, Etsy, WooCommerce, and BigCommerce. It's a profitable, growing company that invests in its product and team.

Global

  • Build landing and product pages for Shopify stores using pixel-perfect implementation from Figma designs.
  • Adapt and customize other sites (documentation, blog, support portal) to match Figma designs.
  • Work with the team on Vue/Nuxt projects and own tasks independently with review.

Flipper Zero is the creator of a portable device for tech enthusiasts and engineers, with an awesome community of millions worldwide. The company is actively expanding with new products like BUSY Bar and Flipper One, growing teams and planning next-generation devices.

US

  • Build AI workflows to send multi-channel personalized campaigns
  • Design prospect and lifecycle workflows powered by AI
  • Develop end-to-end workflows that replace manual marketing processes across channels

Brightwheel's platform supports early education and is used by millions of educators and families every day. They are the largest and fastest growing platform in early ed and are backed by top investors.

US 4w PTO 12w maternity 4w paternity

  • Deliver strategic technical guidance and executional support to enterprise clients.
  • Manage day-to-day BAU activities and develop channel implementation strategies.
  • Conduct technical reviews and provide optimization recommendations to drive client success.

Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers deliver seamless e-commerce experiences. With over 40,000 companies trusting Rithum, we foster a transparent, inclusive culture that supports work-life balance and career growth.

Europe

  • Become an expert on Loop’s platform, ecosystem, and integrations.
  • Provide technical support to Sales, Post Sales, and Partner teams through Slack, in-person and virtual meetings.
  • Create customised product demos and proofs-of-concept, including front-end configurations and region-specific scenarios.

Loop is an ecommerce software company serving over 5,000 of the best brands on Shopify. They power critical parts of the shopping experience ensuring customers confidence in on time arrivals, expected fits, and refunds or exchanges. They value empathy with high standards.

$117,000–$120,000/yr
Americas Unlimited PTO 11w maternity

  • Partner with Automation/AI leads on agent infrastructure and AI-assisted internal tools.
  • Build and maintain internal automations and integrations across our stack.
  • Document and enable the rest of the company to self-serve through better systems.

Customer.io's platform empowers over 8,000 companies to send billions of emails, push notifications, in-app messages, and SMS daily. We help teams send smarter, more relevant messages using real-time behavioral data, automating communication that people actually want to receive.

Canada

  • Provide fast and reliable support to merchant partners, resolving technical and operational issues.
  • Collaborate cross-functionally with Sales, Client Success, Operations, and Engineering teams.
  • Build scalable support processes and drive communication about new features and enhancements.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. The company is a remote-first organization with a focus on people-centric benefits and inclusive culture.

Europe South Africa

  • Design, build, and iterate on AI systems across computer vision, video generation, and agentic data analysis.
  • Own the full pipeline from R&D of AI models to deploying scalable web applications.
  • Work directly with the founder using AI-assisted development tools to build prototypes in days.

Foxelli builds D2C e-commerce brands and proprietary AI infrastructure, generating over $20M annually. The team is a fast-moving, remote-first tribe of AI enthusiasts and ambitious builders with a strong culture and focus on meaningful work.

Spain 5w PTO

  • Manage L1 escalations, access provisioning, and complex technical requests within set SLAs.
  • Take full ownership of identity and access governance, onboarding/offboarding, and incident response.
  • Drive automation of manual processes using scripts, APIs, and integration tools like Zapier or n8n.

Fundraise Up is a global fundraising platform that helps nonprofits increase donations through a fast, accessible checkout experience. The company has 160+ product team members distributed across Europe and is recognized for its 4.9/5 product rating and work with leading global NGOs.

$1,000–$1,300/mo
Global

  • Manage calendars, meetings, and scheduling.
  • Help organize tasks, reminders, and priorities for the founders.
  • Assist with inbox and email management.

Linear Agency Group is a fast-growing performance marketing agency that creates high-converting ad creatives and manages paid media campaigns for some of the world’s fastest-growing eCommerce brands. The environment is friendly and collaborative, offering opportunities for quick growth.