Partner directly with enterprise sellers and their engineering teams to architect and implement bespoke integrations using Whatnot’s APIs and platform capabilities.
Act as the technical bridge between customers and internal teams, translating seller needs into scalable solutions while collaborating with engineering, product, and account management.
Build durable tooling, workflows, and support infrastructure to scale enterprise onboarding, integration support, and long-term customer success, including 20–30% hands-on coding.
Manage Shopify administration, automations, and integrations with AI tools.
Handle access management, SaaS subscriptions, and onboarding/offboarding.
Use AI tools like Claude and ChatGPT to build workflows and optimize systems.
Foxelli builds D2C e-commerce brands using AI and thoughtful human-centric design, reaching millions and generating over $20M annually. Ten years in, the company values learning, experimentation, and meaningful work, with a team that cares about creating great products.
Partner with account executives to guide enterprise customers through the evaluation process, ensuring solutions meet business and technical requirements.
Conduct deep discovery and solution design, then present compelling demonstrations that highlight Webflow's value.
Lead hands-on workshops and cross-functional initiatives to influence product direction and drive customer success.
Webflow builds the world's leading AI-native Digital Experience Platform as a remote-first company. They are a growing team that values trust, transparency, and creativity, empowering teams to design and launch web experiences without barriers.
Build AI-powered demo experiences using Shopify and Bloomreach's platform to showcase integrated commerce solutions.
Enable solution consultants with self-service tools and frameworks for tailoring demos without engineering intervention.
Ship agentic workflows with LLM integrations, agent orchestration, and real-time personalization for demo contexts.
Bloomreach builds a premier agentic platform for personalization that helps businesses connect with customers via AI agents. It serves over 1,400 global brands including American Eagle and Pandora with a small high-impact engineering team embedded in the Go-To-Market organization.
Become an expert on Loop’s platform, ecosystem, and integrations.
Provide technical support to Sales, Post Sales, and Partner teams through Slack, in-person and virtual meetings.
Create customised product demos and proofs-of-concept, including front-end configurations and region-specific scenarios.
Loop is an ecommerce software company serving over 5,000 of the best brands on Shopify. They power critical parts of the shopping experience ensuring customers confidence in on time arrivals, expected fits, and refunds or exchanges. They value empathy with high standards.
Embed with strategic enterprise accounts to map business-critical workflows
Architect and implement agentic workflows using Webflow APIs, CMS, and AI capabilities
Produce reusable architectures, reference implementations, and documented anti-patterns
Webflow is building the world’s leading AI-native Digital Experience Platform as a remote-first company. They empower teams to design, launch, and optimize for the web without barriers, and believe the future of the web, and work, is more open, more creative, and more equitable.
Provide responsive technical support to merchants via email, live chat, and phone during AEDT/AEST business hours with US team overlap for handoffs.
Troubleshoot app behavior, Shopify integrations, and third-party tools like Klaviyo, Algolia, Yotpo, and Recharge across the Tapcart stack.
Contribute to Help Center articles, runbooks, macros, and AI workflows to improve self-service and capture merchant feedback for Product and Engineering.
Tapcart is the leading mobile commerce platform for Shopify brands, powering native iOS and Android apps for thousands of merchants from emerging DTC labels to global household names. The team is fully remote across the US and beyond, with a culture that values async-first collaboration and intentional overlap for support coverage.
Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover items. As a remote co-located team, they're inspired by their values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia.
Support daily operations for online stores and e-commerce brands.
Handle customer support, order management, and product listing updates.
Efficiently manage multiple tasks in a fast-paced environment.
OurAssistants connects e-commerce and service-based businesses with highly skilled virtual professionals. They are committed to creating a collaborative and growth-oriented remote work environment for their team members.
Own new customer onboarding and implementation, including pre-sales technical discovery and carrier integrations.
Build scalable onboarding processes and tooling to manage 20+ concurrent implementations.
Partner with Sales to ensure tight handoffs and drive faster time-to-launch and higher activation rates.
ShipScience is transforming the world of shipping intelligence with a platform that empowers ecommerce businesses through automated carrier claims filing, analytics, and carrier optimization. As a profitable logistics-tech company, they are a remote-first team looking for passionate members to shape the future of shipping.
Provide fast and reliable support to merchant partners, resolving technical and operational issues.
Collaborate cross-functionally with Sales, Client Success, Operations, and Engineering teams.
Build scalable support processes and drive communication about new features and enhancements.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. The company is a remote-first organization with a focus on people-centric benefits and inclusive culture.
Design, build, and maintain backend services for fulfillment operations, including inventory management and order processing.
Own reliability and correctness of transactional systems, driving architecture decisions and holding high standards in code review.
Debug production issues quickly, mentor other engineers, and collaborate with product and operations teams.
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. They operate with a Work Your Way culture, empowering employees to choose where they work, with quarterly in-person gatherings in Lincoln.
Build and ship applications that accelerate Vanta's GTM efforts, from AI-powered workflows to internal tools improving rep productivity and pipeline velocity.
Own the full product lifecycle, prototype, iterate, ship, and maintain solutions that solve real-world customer and internal workflow problems.
Partner closely with Sales, Technical Success, and Revenue Operations to identify high-leverage opportunities and build for user needs.
Vanta helps businesses earn and prove trust by providing continuous security monitoring and verification. They empower companies to practice better security with ease. Vanta has a kind and talented team, and many have been successful without prior security experience.
Own the end-to-end technical onboarding experience for new enterprise customers.
Build and maintain integration scripts, tooling, and documentation.
Diagnose integration issues across customer environments and drive them to resolution.
Speechify is the easiest way to listen to the world’s information. They are number one in their category and experiencing exponential growth. As a startup, they put their customers and employees first, with a friendly and laid-back atmosphere.
Setting and driving front-end technical strategy across Account Experience teams
Architecting a complex, data-dense merchant platform
Shaping Primer AI Companion as a first-class merchant interface
Primer provides unified infrastructure for global payments, giving finance and payments teams visibility and control from a single platform. Backed by top investors, the company is building a remote-first, collaborative culture focused on challenging work and support.
Respond to customer inquiries via email, phone, and chat regarding orders, shipping, returns, and product questions.
Resolve customer concerns professionally and document interactions accurately to maintain high satisfaction.
Collaborate with internal teams to resolve issues and follow company service standards.
Oowlish is a rapidly expanding software development company in Latin America, partnering with premier clients from the United States and Europe to deliver innovative digital solutions. The company is certified as a Great Place to Work, emphasizing a nurturing environment with opportunities for professional growth and international impact.
Respond to customers across live chat and email, owning each conversation from first contact through resolution.
Investigate and troubleshoot technical issues across pixels, integrations, reporting, and Moby.
Coach customers on best practices and workflows to get the most out of the platform.
Triple Whale is an AI operating system built for modern ecommerce, helping brands turn complex data into actions that grow profit. With over 60,000 brands like Pressed Juicery, OUAI, and True Classic using the platform, the company values customer obsession, speed, and trustworthiness.
Break down larger projects into individual tasks and collaborate with others to ensure timely delivery.
Collaborate with product management, design & analytics by participating in ideation.
Support the operations and availability of your team’s artifacts by creating and monitoring metrics.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company that values its employees through benefits and creating an inclusive environment.
Leverage expertise in CX, call center infrastructure, and automation to deliver AI solutions to enterprise contact centers.
Design, build, and deploy applications using Cresta SDKs, libraries, and APIs integrated with chat or phone platforms.
Collaborate with Customer Success and engineering teams to remove technical barriers and drive value for customers.
Cresta provides an AI platform that optimizes customer experience through conversational agents, real-time augmentation, and conversation intelligence. Having raised over $270 million from top investors like a16z, Greylock, and Sequoia, the company fosters an innovative culture led by AI experts from Stanford and Google.
Manage and prioritize customer inquiries across support channels, delivering timely resolutions.
Provide hands-on support to community administrators and creators, helping them navigate platform features.
Develop expertise in the platform’s ecosystem to troubleshoot technical and product-related issues.
Jobgether is a platform using AI-powered matching to ensure applications are reviewed fairly. The company connects job seekers with roles, focusing on objectivity and speed in the hiring process.
Lead and develop a cross-functional engineering squad aligned to acquisition strategy, managing engineers and partnering with Product and Design.
Drive a test-and-learn culture by shipping lean experiments fast, validating assumptions early, and using metrics like DORA to improve delivery.
Shape technical direction across React, React Native, NextJS, Python Django, and AWS, co-owning outcomes with a Product Manager.
TrustedHousesitters is a fast-growing direct-to-consumer marketplace that redefines pet care and travel by connecting pet owners with sitters. With over 100 employees and members in 140+ countries, they have a collaborative culture focused on trust and transparency.