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US

  • Directs all phases of programs from inception through completion.
  • Acts as primary customer contact for program activities, leading program review sessions.
  • Manages programs of size and complexity, and supervises technical personnel.

IT Operations Leadership Contract Management Program Management

20 jobs similar to Service Delivery Manager

Jobs ranked by similarity.

US

  • Serve as primary contractor point of contact for Government COR and KO; available 24/7
  • Manage on-site and remote personnel across the 88th RD 19-state Area of Operations
  • Ensure timely submission of all contract deliverables, reports, and required notifications

Zantech is a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions. They have a proven track record of outstanding customer performance and high employee satisfaction and embrace the opportunity to hire individuals with new talents and fresh perspectives.

$130,000–$140,000/yr
US

  • Ensure successful delivery of Managed Service solutions, including onboarding new clients and managing existing clients.
  • Work with clients to ensure key performance items within Managed Service Agreements meet or exceed expectations.
  • Coordinate regularly scheduled meetings with customers to deliver monthly reporting metrics and address concerns.

Trace3 is a leading Transformative IT Authority, providing technology solutions and consulting services to clients. They empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate and employ more than 1,200 people all over the United States.

US

  • Serve as the project manager for a large, complex task order.
  • Assist the Program Manager in working with the Government Contracting Officer.
  • Ensure that technical solutions and schedules in the task order are implemented in a timely manner.

TekSynap is a fast-growing high-tech company that understands the pace of technology. They utilize information technology to meet the business needs of their Federal Government customers. They offer a comprehensive well-planned information management environment for its employees.

$104,000–$166,000/yr
US

  • Own end-to-end delivery of the EFMS modernization program
  • Manage scope, schedule, budget, and delivery risk
  • Set technical direction for application development and integrations

Peraton is a next-generation national security company that drives missions of consequence spanning the globe. As the world’s leading mission capability integrator and transformative enterprise IT provider, they deliver trusted, highly differentiated solutions and technologies.

$104,000–$166,000/yr
US

  • Responsible for the day-to-day delivery of Services provided and management of incidents.
  • Serves as a single point of contact with authority over, and accountability for, the Services delivery responsibilities.
  • Builds relationships with key users and decision makers.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, they deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.

$131,000–$205,000/yr
US Unlimited PTO 11w maternity 4w paternity

  • Lead, coach, and develop Service Delivery Managers across multiple regions.
  • Manage critical customer escalations, acting as the senior point of accountability for service delivery issues.
  • Define and enforce delivery standards, quality assurance processes, and SLA governance frameworks.

Nexthink is the leader in digital employee experience management software. They provide IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale, impacting employees anywhere. The company has over 1,200 customers and 9 offices worldwide, dual headquartered in Lausanne, Switzerland and Boston, Massachusetts.

US

  • Serve as the primary interface to Government Program Office.
  • Provide strategic leadership and day-to-day management of nationwide contract operations.
  • Develop and implement corrective action plans to address performance issues.

LTS Health Group delivers technology-enabled occupational health and workforce health services that support regulatory compliance, workforce readiness, and mission-critical operations for federal, commercial, and public health organizations. By combining clinical expertise, provider network management, and modernized operational platforms, LTS supports complex, geographically distributed health programs across the United States.

US Unlimited PTO 16w maternity

  • Own the execution and coordination of internal programs that support the global Solutions team.
  • Build and maintain a centralized knowledge hub of scalable assets and documentation.
  • Partner with stakeholders to operationalize the Voice of Customer intake and prioritization process.

Vanta helps businesses earn and prove trust by providing a platform to monitor and verify security continuously. They have a kind and talented team; while some have prior security experience, many have been successful at Vanta without it.

US

  • Responsible for selling, launching, and scaling a high-growth line of business.
  • Drive business development from lead generation to deal closure, champion the creation of new service offerings, and manage global operations.
  • Define the vision and roadmap for new IT Managed Service offerings from ideation and MVP development to full market launch.

Cayuse Commercial Operations delivers technical solutions. They value innovation, excellence, collaboration, adaptability, and integrity.

US

  • Lead and manage complex programs and projects.
  • Act as a liaison between customers and internal teams.
  • Manage changes to project scope, schedule, and costs.

I am currently partnering with a company that is looking for a Senior Project Manager. With a focus on customer satisfaction, you'll contribute to enhancing the organization's reputation in the industry, managing change, and overcoming challenges to deliver exceptional results.

US Unlimited PTO

  • Serve as Apollo's SME on election security and provide technical expertise to secure cybersecurity contracts.
  • Guide and coordinate the program management team, aligning priorities across client engagements.
  • Identify and assess program risks, develop mitigation plans and maintain program documentation.

Apollo Information Systems is a cybersecurity services company delivering comprehensive security and compliance programs. They are backed by a Series A investment and foster a collaborative environment where deep cybersecurity expertise meets business acumen.

$135,000–$165,000/yr
US

  • Oversee the annual technical roadmap for the Systems and Infrastructure engineering teams, prioritizing projects based on business impact and technical risk.
  • Act as an operational auditor to identify manual "toil" and guide the team toward API- driven automation for the Joiner-Mover-Leaver (JML) lifecycle.
  • Collaborate with Security on the internal incident response framework, leading blameless post-mortems and driving long-term corrective actions for system outages.

Outreach is the only complete agentic AI platform for revenue teams. They infuse agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. The company's success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives.

$175,000–$230,000/yr
US

  • Perform as the primary Team Cayuse POC for Treasury/IRS programs.
  • Provide Treasury/IRS with a trusted advisor who focuses on understanding mission objectives.
  • Consult senior-level stakeholders across the entire organization to identify mission and technology needs.

Cayuse fosters technical solutions to meet customer needs, promoting teamwork, and prioritizing quality in deliverables. The company is an Equal Opportunity Employer, basing employment decisions on merit, qualifications, skills, and abilities.

Asia 4w PTO

  • Own strategic cross-cutting initiatives to deliver software solutions for new Go1 products
  • Create and manage plans to deliver these initiatives
  • Connect stakeholders, business and tech teams through a shared understanding of the initiative, its roadmap and how it helps customers

Go1 is on a mission to help organizations deliver learning and development. From a small startup to now a global brand, they've grown by solving hard problems, embracing ambiguity, and never standing still.

US

  • Lead execution of the Enterprise Training Management Plan.
  • Oversee Integrated Master Training Schedule alignment.
  • Coordinate weekly with VA stakeholders.

LMI is a digital solutions provider dedicated to accelerating government impact with innovation. They focus on agility and collaboration, serving the defense, space, healthcare, and energy sectors. Headquartered in Tysons, Virginia, LMI aims to strengthen missions and drive lasting value.

$179,521–$200,641/yr

  • Lead and develop the EMR Success team.
  • Drive customer success for EMR integrations.
  • Build scalable processes and improve the system.

BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. They have over 700 employees and a culture of transparency fuels trust, collaboration drives breakthroughs, and every contribution moves the needle.

Canada

  • Lead the end-to-end delivery of IT projects.
  • Develop detailed project plans and budgets.
  • Manage risks and provide project updates.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$150,000–$180,000/yr

  • Represent Simplesense to customers, partners, and subcontractors
  • Clearly distill customer requirements into understandable project concepts
  • Work directly with internal and external stakeholders to define projects

Simplesense builds, deploys, and sustains the Installation Resilience Platform that enables mission operators to rapidly adapt and respond. They are a non-traditional defense contractor and prime on the Air Force's Installation Resilience Operations Command and Control (IROC) program with a team that combines over 100 years of direct mission experience solving hard problems with 50 years technical expertise.

US

  • Serve as the project manager for overall execution and delivery of cybersecurity requirements.
  • Coordinate with government leadership and stakeholders to facilitate effective communication.
  • Develop and maintain project management plans for the contract lifecycle.

Jobgether is a platform that uses AI-powered matching process to ensure candidate applications are reviewed quickly and fairly. They identify the top-fitting candidates for companies.

$130,000–$150,000/yr
US

  • Lead and mentor a team responsible for managing and maintaining the company's IT infrastructure.
  • Collaborate with cross-functional teams to define IT strategies, roadmaps, and solutions aligned with business objectives.
  • Develop and implement IT policies, procedures, and standards to ensure security, availability, and performance of IT systems

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, they help enterprises deliver on the promise of digital transformation. At AHEAD, they prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.