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20 jobs similar to Financial Counseling Representative

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US

  • Responsible for managing patient registration and insurance-related tasks, including verifying insurance benefits and providing cost estimates.
  • Acts as a liaison between practice operations and financial advocates, addressing registration, insurance issues, patient concerns and billing questions.
  • Explains financial obligations, billing processes, collects payments, and establishes payment arrangements with patients as necessary.

Lucile Packard Children’s Hospital Stanford combines advanced technologies and breakthrough discoveries with family-centered care. They provide their caregivers with continuing education and state-of-the-art facilities. They strongly value diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.

US 4w PTO

  • Conduct thorough research on attributed patients to better understand their healthcare needs and utilization.
  • Perform telephonic outreach to the caregivers of attributed patients with the goal of enrolling their child in care and ensuring a seamless onboarding experience.
  • Collaborate with Provider Engagement Specialists to conduct embedded outreach to support the enrollment process.

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that reimagines care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care.

US

  • Conduct patient outreach using telephonic and other communication methods.
  • Accurately document patient communications, outreach activities, and relevant clinical information in the Electronic Health Record (EHR).
  • Educate patients on wellness, preventive care, and recommended screenings.

Lone Star Circle of Care (LSCC) strives for exceptional, equitable patient care that leads to healthier communities. They offer a friendly and fun environment for their employees.

US

  • Review EMRs to resolve patient inquiries and conduct insurance verification.
  • Handle a high volume of patient telephone calls and provide excellent customer service.
  • Document calls, resolve patient inquiries, and perform other assigned duties.

Stony Brook CPMP provides comprehensive healthcare services. While the employee count is not mentioned, they focus on delivering high-quality patient care and maintaining a supportive work environment.

US

  • Serves as front line support for the Patient Connection Center.
  • Reviews orders for outpatient hospital services to ensure completeness prior to scheduling.
  • Prepares for the patient visit by verifying patient insurance, confirming benefits, determining authorization requirements, reviewing medical necessity, and creating patient liability estimates.

Piedmont Healthcare provides healthcare services. They are a corporate business unit, but employee count isn't specified.

US

  • Contacts insurance companies to determine pre-certification requirements.
  • Obtains pre-authorization prior to the scheduled complex service.
  • Liaisons with physicians to obtain additional information.

Piedmont Healthcare is a company focused on healthcare services. They appear to be a large corporate entity, offering a range of opportunities within the revenue cycle and healthcare sectors.

US

  • Verifies insurance eligibility, benefits, network status, and creates pre-service liability estimate.
  • Secures prior authorizations for outpatient imaging and in-office scheduled services.
  • Acts as a liaison between the payer and clinic schedulers/medical support staff.

University of Utah Health enhances the health and well-being of people through patient care, research, and education. They seek staff committed to compassion, collaboration, innovation, responsibility, integrity, quality, and trust, with five hospitals and eleven clinics.

US 3w PTO

  • Build rapport with families, healthcare providers, and insurance companies in a compassionate manner.
  • Educate potential families about evaluation, treatment, and insurance processes.
  • Provide excellent customer service and expedite the process for families.

Cranial Technologies researches and treats plagiocephaly (commonly called flat head syndrome). They have treated over 300,000 babies with the DOC Band® and are the leader in pediatric cranial shaping orthoses. They also provide treatment with EarWell® to correct infant ear shapes without surgery, with 600,000+ successful outcomes.

$40,576–$60,864/yr
Europe

  • Receive and respond to telephone, email, web and other customer, country and patient inquiries.
  • Enter new customer information in Salesforce.
  • Appropriately field calls for payment collection or reimbursement and billing and process them.

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics.

  • Process new patient referrals and accurately enter patient information.
  • Communicate with payors, referral sources, and patients regarding documentation and eligibility.
  • Verify eligibility and benefits in a timely manner and maintain active authorizations.

Immersiv is a new medical infusion clinic company designed to enhance the experiences of providers and patients as they navigate the healthcare system. They aim to offer more than just medication, also providing access to vaccines and outcomes assessments.

US

  • Provide timely, empathetic responses to inquiries via phone, live chat, web forms, and other channels.
  • Complete and update all required efforts in CRM (Salesforce) in real time, capturing referral source and payor details.
  • Collaborate with Clinical, Finance, and Outreach to resolve barriers to admissions and ensure daily shift coverage.

Lightfully Behavioral Health is a growing leader in mental health treatment, providing high-quality, evidence-based treatment and innovative, compassionate care focused on total wellness. They offer a supportive, mission-driven culture that values authenticity, connection, and integrity.

$40,000–$41,000/yr
US

  • Create a welcoming experience by authentically engaging every caller, every time.
  • Thoroughly and accurately answer questions about customers’ healthcare accounts.
  • Thoughtfully listen to callers’ needs and provide appropriate solutions.

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. They research the most effective cost containment strategies and are driving down the cost of plans with innovative solutions.

US

  • Provide support to the Utilization Management Nurse and RN Appeals Writer.
  • Help prevent clinical denials related to lack of clinical authorization and untimely notifications.
  • Investigate root cause of clinical denials and document them in Epic and follow-up of appeal outcome.

Piedmont Healthcare provides healthcare services. They value diverse teams, a shared purpose, and schedule flexibility.

US 1w paternity

  • Coordinates scheduling and referrals to other healthcare providers and services.
  • Obtains approval for schedule changes or cancellations as appropriate.
  • Ensures that all medical appointments and patient information are entered into the electronic medical system.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Jobgether identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$23–$26/hr
US

  • Enroll and revalidate doctors and facilities with payors.
  • Process applications for licensing, permits, certifications, insurances, and relevant credentialing documents.
  • Review incoming insurance correspondence and mail and maintain and update credentialing spreadsheets accordingly.

CHOICE is the largest provider of pediatric dental care in the Southwest United States. They pride themselves on delivering high quality care to children in their communities.

US 3w PTO

  • Collect, review, and track required documentation from caregivers and families.
  • Make outbound calls and respond to inbound inquiries to guide families through the documentation process.
  • Handle a high volume of phone interactions daily while maintaining professionalism, empathy, and efficiency.

Abby Care is making family care possible by training and employing family caregivers so they can get paid for the care they already provide at home. They are building a tech-powered, family-first care platform to improve health outcomes, and provide the best-in-class experience nationwide.

US

  • Exercises a high degree of control over confidential medical information.
  • Keeps current with changing billing requirements and shares pertinent information with billing team members.
  • Analyzes and initiates corrective action for patient claims.

Munson Healthcare is northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. They value excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for patients and each other.

US 3w PTO

  • Conduct outbound and inbound calls to potential patients to explain services and assist with enrollment or scheduling.
  • Complete short intake forms to accurately collect demographic, eligibility, and clinical information.
  • Schedule patient appointments based on availability, location, and provider match.

Zócalo Health is a tech-driven healthcare provider built for Latinos, by Latinos, developing a new approach to care designed around shared experiences. Founded in 2021, they are backed by leading healthcare and social impact investors and are committed to expanding their reach to serve more members and communities.

US

  • Answers first level calls in Utilization Review.
  • Evaluates certification requests by reviewing group specific requirements.
  • Triage the call to determine if a Utilization Review Nurse is needed.

Cottingham & Butler sells a promise to help clients through life’s toughest moments by hiring, training, and growing the best professionals. The company culture is guided by the theme of “better every day” constantly pushing themselves to be better than yesterday.

US

  • Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program.
  • Have a passion for helping members make decisions that will enhance their healthcare experience
  • You will be making a difference in someone’s life!

Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.