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20 jobs similar to Customer Service Advisor - Energy (Remote UK)

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  • Ensure customer satisfaction by providing excellent customer support.
  • Answer clients requests in a timely and accurate manner.
  • Monitor the Streem data quality overall to detect potential bugs and issues

Streem is building a SaaS platform to empower the commercial management of renewable energy assets, accelerating the energy transition by enabling asset managers, investors, and operators to extract more value from their renewable portfolios. They are an international team that values an open and flexible work environment.

  • Tackle customer questions head-on with curiosity and enthusiasm — whether it’s over phone, chat, or email.
  • Bring energy and empathy to every interaction, making customers feel heard, valued, and genuinely supported.
  • Serve as the customer’s voice internally by documenting bugs and collaborating with our development team.

Tekmetric is an all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. They have grown from a single shop’s vision to the industry’s leading solution by staying true to their values.

UK

  • You will handle inbound customer service calls regarding general queries, advice and progress checks.
  • Assist with appointment booking and payment calls.
  • Capture data with great attention to detail.

Teleperformance is a global outsourcing contact center with numerous UK sites, known for its strong work ethic and excellent results. They are recognized as a great place to work, offering fantastic service and career opportunities.

US

  • Answer phones, chat, social media, or email in a polite, courteous, and professional manner.
  • Work with customers daily to sustain and improve business relationships and identify customer issues.
  • Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers.

Ferrellgas is recognized as one of America’s Most Trustworthy Companies. They are focused on delivering exceptional service and value to their customers. They have tight-knit communities across America.

UK 6w PTO

  • Support customers across phone, email, and live chat.
  • Take full ownership of queries from first contact through to resolution.
  • Handle complex and sensitive account queries with confidence and care.

Capital on Tap provides an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030.

Global

  • Provide exceptional guest experience.
  • Basic troubleshooting skills with streaming services.
  • Strong problem-diagnosis and problem-solving skills.

Sutherland is seeking enthusiastic and people-oriented professionals to join their dynamic team supporting customers of a global giant in the streaming media and entertainment industry. They offer opportunities to build a fulfilling career and grow with them in the future.

US 2w maternity 0w paternity

  • Build strong relationships with internal teams and advertising clients.
  • Respond promptly to billing questions and payment issues.
  • Monitor aging reports and contact clients regarding outstanding invoices.

The N2 Company is America’s leading publisher of community magazines. They provide supportive and fulfilling remote work opportunities for their people and foster an emotionally healthy, collaborative environment where people genuinely enjoy working together.

Global

  • Interact with customers, providing information about services and handling inquiries.
  • Triage reported issues and document them in the ticketing system.
  • Engage with customers via email, live chat, and other communication methods.

HIKINEX is dedicated to ensuring customers receive exceptional service. Our Customer Care Representatives interact with customers providing information about services, intake service requests, responding to complaints, and scheduling technical staff.

Global

  • Deliver fast, accurate, and empathetic support to workplace customers across voice and email.
  • Troubleshoot issues, follow or adapt workflows, and escalate when necessary.
  • Develop expertise in products and processes to identify recurring issues and improve customer experiences.

Clipboard exists to help people move up the socioeconomic ladder by connecting professionals with workplaces for on-demand shifts. It is a fast-growing Series C marketplace with a global, remote team of 1,000+ people and has been profitable since 2022.

US

  • Answer real-time customer phone, email or chat inquiries.
  • Triage and troubleshoot problems with customers.
  • Focus on problem resolution while providing proficient customer service.

Applied Systems is transforming the insurance industry. They are building a team ready to learn and deliver innovative software and services within a culture built on values.

Global 6w PTO

  • Consulting customers on questions related to websites.
  • Working timely and effectively with customer requests, resolving issues.
  • Promoting websites to customers upon opportunity, maintaining service quality.

Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. Their international team of 1200 professionals and digital nomads works all over the world.

US

  • Handle customer inquiries and analyze payment history.
  • Communicate account statuses and recommend solutions.
  • Maintain accurate records of customer interactions.

Sutherland is a digital transformation company that helps customers globally achieve greater agility and transform automated customer experiences. As a Great Place to Work certified company, they have been in business for over 35 years and work with well-known brands.

$40,263–$43,921/yr
North America

  • Provide fast, empathetic, and helpful responses to customer inquiries.
  • Support customers by explaining core features and helping them get the most out of the platform.
  • Collect valuable feedback during interactions and share insights to help improve our products and services.

Betty Gaming is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming. They are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices.

Global

  • Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
  • Manage collections and overdue payments, including negotiating payment plans and settlements.
  • Review and analyze account receivable reports to identify trends, risks, and areas for improvement.

OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors. They focus on crude oil drilling, oil exploration, and renewable energy sources while maintaining safety, environmental responsibility, and operational excellence.

US Unlimited PTO

  • Have phone conversations with prospective and current customers to answer questions, set appointments, and schedule service visits
  • Support technicians by ensuring jobs are properly scheduled and customer information is accurate
  • Deliver a high level of customer service while representing the Stephen K. Denny brand

Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. At Zephyr, they move with purpose—bold in their pursuit of excellence, grounded in transparency, and unified by their commitment to customers, teams, and community.

Canada Unlimited PTO

  • Provide exceptional customer service and act as a brand ambassador.
  • Support all aspects related to the customer's digital sports platforms via chat, SMS, email/web-form, social, voice and self-service.
  • Create best-in-class experiences for all fans that contact, demonstrating patience and acknowledging customer problems and issues.

Sutherland is a digital transformation company that has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. They work with some of the world’s most known brands, helping them to better support and serve their customers. They are innovative and passionate about customer success.

US

  • Serve as the primary point of contact for customer inquiries via chat and email on weekends and key holidays.
  • Support customers through our help desk, Intercom, with clear, timely, and empathetic communication.
  • Troubleshoot product and operational issues, identifying patterns and escalating bugs when needed.

Way is a B2B technology platform empowering brands to unlock the power of experiences. Founded in 2020, Way began as a solution for hospitality brands and has achieved significant milestones, including a $20 million Series A funding round in late 2022.

US

  • Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members
  • Proactively monitor in-progress deliveries and take corrective action when necessary
  • Collaborate with team members from various Roadie departments to ensure seamless delivery experience

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy.

Europe

  • Lead a team of Engineers, Area Managers & Regional Managers to install green tech.
  • Ensure every installation is smooth, professional, and exceeds customer expectations.
  • Design and refine installation processes to ensure efficiency and high standards.

Octopus Energy Services is driving the transition to greener, cheaper energy by installing in-home technologies. They are a fast-growing company in the UK, delivering smart, low-carbon solutions for their customers.

US

  • Respond promptly to customer inquiries via phone, email, and chat platforms
  • Assist with booking confirmations, travel changes, and general service questions
  • Resolve customer concerns with professionalism and efficiency

They are a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide. From all-inclusive resorts and cruises to custom itineraries and group trips, they combine expert service with deep industry knowledge to help their clients travel with confidence and ease.