Handle inbound member inquiries via phone, email, and other channels to assist with quotes, policy updates, billing, and coverage changes.
Provide personalized insurance guidance and process policy transactions while ensuring compliance with regulations.
Collaborate with carriers and internal teams to resolve issues and deliver timely, accurate information.
They help members navigate personal insurance needs with personalized guidance and responsive customer support. They foster a supportive, inclusive remote culture with comprehensive benefits and career growth.
Handle phone, chat, and email inquiries from insurance agents, processing policy servicing and billing requests.
Create new and renewal insurance invoices, maintain documentation, and issue cancellation notices per state rules.
Resolve discrepancies, cross-train with teams, and contribute to process improvements in a remote setting.
The hiring company is an insurance services organization that provides sales operations and policy support to insurance agents. The culture emphasizes collaboration, accuracy, and service excellence in a remote environment.
Provide routine customer service and policy support to agents and carriers on coverage, rates, billing, and policy reviews.
Communicate via phone, email, and chat while navigating multiple systems to resolve inquiries and escalate issues.
Review and process applications, binders, endorsements, and documents, and maintain policy files in the CRM.
BTIS is a commercial insurance MGA delivering products through technology with a small-business, relationship-focused mindset. Part of Amynta Group, it has over 2,000 associates globally and values partnership, innovation, and service excellence.
Handle inbound and outbound calls to assist customers and insurance agents with documentation and loan requirements.
Educate callers on required insurance documentation, resolve inquiries, and complete loan transactions accurately.
Maintain customer confidentiality and deliver high-quality support in a fast-paced remote environment.
HUB International is one of North America's largest insurance brokers, offering risk management, insurance, and benefits solutions. With over 500 offices across North America, it fosters an entrepreneurial, collaborative culture focused on employee growth.
Answer inbound customer questions by phone and email about policies, endorsements, renewals, and general servicing.
Pull and send documents like certificates of insurance, declaration pages, and proof of coverage.
Partner with licensed agents on complex issues and keep records accurate across CRM and carrier platforms.
NerdWallet provides clarity for financial decisions, including an insurance arm for quoting and comparing home, auto, umbrella, and flood coverage. The company fosters an inclusive, flexible culture that supports employee growth and well-being.
Provide consultative support and policy management for commercial insurance clients across accounts, new business, or renewals.
Drive growth by identifying upsell opportunities, negotiating with underwriters, and converting inbound leads.
Collaborate with team members and partners to deliver tailored coverage solutions while maintaining accurate records.
Zensurance is an InsurTech platform redefining commercial insurance for Canadian businesses through a digital-first experience. The company has been recognized by Deloitte's Technology Fast 50 and Fast 500 for its rapid growth and values ownership, collaboration, and innovation.
Provide expert guidance on personal lines insurance products through inbound inquiries with no sales.
Build rapport with members and process insurance transactions such as endorsements, cancellations, and coverage updates.
Collaborate with carriers and internal teams to resolve issues while meeting service quality and satisfaction metrics.
Qualfon is a global provider of omnichannel customer experience and business support solutions, helping clients throughout the customer journey. The company fosters a supportive, purpose-driven team culture and provides opportunities for career growth.
Drive exceptional results with agency partners for quality, growth, and retention.
Engage with agents 120 times per month digitally to drive profitable growth.
Collaborate with peers to improve agency results and increase policy sales.
Openly is a property and casualty insurance provider that uses data to modernize underwriting and deliver tailored coverage. The company values collaboration, open communication, and work-life balance, with a remote-first culture and a focus on innovation.
Manage an individual caseload of life insurance applications from application creation through underwriting and policy placement.
Coordinate with clients, insurance carriers, vendors, and internal teams to obtain required documentation and ensure cases progress efficiently.
Review underwriting decisions, identify alternative options for better customer outcomes, and communicate consistently with stakeholders.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies and manages the application process. The company culture emphasizes innovation, learning, and continuous improvement.
Assess client needs and teach insurance options remotely.
Handle administrative tasks including notes, appointments, and CRM hygiene.
Work from home with a qualified-interest pipeline and no cold calling.
Global Elite Empire Consultants provides insurance consulting services, helping clients assess needs and choose suitable options. The company fosters a performance-driven culture and values driven, trainable, and dependable individuals.
Serve as a primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Handle and carefully respond to all customer inquiries, resolving issues on the first call through active listening.
Track and document call information for auditing, escalate interactions when necessary, and upsell if required.
TP is a leading global provider of digital business services, partnering with brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, TP fosters an inclusive culture focused on growth and well-being.
Support underwriting team operations with a consistent schedule and dependable workflow management.
Learn underwriting guidelines, product offerings, and standard commercial insurance fundamentals.
Develop toward production underwriting through proactive feedback, accuracy, and sound judgment.
IMA Financial Group is an independent insurance brokerage providing business insurance, employee benefits, and risk management solutions. It is an entrepreneurial, expanding company with a team-based culture and an ownership model that supports employee growth.
Manage accident-related accounts from intake to resolution, coordinating no-fault and liability benefits.
Submit claims to carriers, maintain accurate records in AcciClaim, and monitor insurance portals.
Work independently, set priorities, and communicate professionally with patients and adjusters.
Revecore helps hospitals recover revenue they've earned so they can continue serving patients and communities. Trusted by more than 1,300 hospitals across 48 states, the company combines specialized expertise with proprietary technology and fosters a supportive, innovative workplace.
Own and manage an individual caseload of in-process life insurance applications from submission to placement.
Request and review underwriting requirements to determine if better options exist for customers.
Collaborate on cross-functional projects with sales, customer service, and quality assurance teams.
Zinnia is the leading technology platform for accelerating life and annuities growth, simplifying buying, selling, and administering insurance products. With $180 billion in assets under administration, Zinnia serves 100+ carriers, 2500 distributors, and 2 million policyholders and values being bold, teaming up, and delivering value.
Deliver high-quality customer service across phone, email, text, chat, and social media while resolving insurance and non-insurance questions.
Process enrollments, claims, and fulfillment activities with accurate data entry and use digital tools like Zendesk or Gladly.
Educate customers on coverage options and act as a trusted resource in a fully remote evening shift environment.
They provide pet-focused insurance and customer support, helping pet parents navigate coverage and claims. The company operates in a fully remote, collaborative, and fast-paced environment committed to exceptional service and continuous improvement.
Manage commercial insurance accounts of moderate to high complexity, evaluating risks and determining coverage.
Build strong relationships with independent insurance agencies across Iowa and collaborate with internal teams.
Lead agency visits, mentor colleagues, and contribute to business initiatives in a fully remote environment.
They are a commercial insurance provider focused on underwriting and risk management, partnering with independent agencies. They foster a collaborative, inclusive culture with a growing team and a commitment to professional development.
Support underwriting and portfolio management for commercial policies, including new business, renewals, and mid-term adjustments.
Communicate professionally with clients, brokers, insurers, and internal teams to build long-term relationships.
Maintain accurate electronic records for audit and compliance, and assist with invoicing and policy administration.
Insure Connect Services (ICS) places skilled South African insurance professionals into remote roles with UK and Australian brokers and underwriting agencies. They focus on integrating their people as part of the client's team being building a pipeline of commercial underwriters for international opportunities.
Provide first-line support to customers via phone, email, and chat for cloud-based insurance technology.
Troubleshoot and document customer issues, escalating complex cases to appropriate internal teams.
Deliver professional, customer-focused service while managing multiple priorities in a fast-paced environment.
They provide cloud-based insurance technology and software solutions to their customers. They foster a people-focused culture emphasizing collaboration, inclusion, trust, and professional growth.
Serve as the first point of contact for patients in person and by phone, delivering excellent customer service.
Process new orders, verify insurance, obtain authorizations, and gather documentation for accurate billing.
Perform data entry, collect payments, and make outbound satisfaction calls to patients and referrals.
Accendra Health makes essential healthcare products and services accessible outside traditional settings. With over 6,000 teammates in 250+ locations under Apria and Byram Healthcare, it offers meaningful work focused on personalized, long-term care.
Build and maintain long-term relationships with clients and their families through professional communication.
Conduct virtual appointments via Zoom, review benefits, and provide ongoing customer service.
Participate in virtual training, mentorship, and leadership development to grow professionally.
This role is listed by Jobgether on behalf of a partner company that provides insurance benefits and customer support services. The organization is established with a long operating history and has reported recent growth, offering a supportive and collaborative virtual team environment.